2026-07-01 12:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919252145992 HTTP:200 response:{"status":"queued","message":"done","execution_id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","run_id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3a23425e-9b95-4057-b81a-4bbf0a8bd77d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"80dd3ee1-2d0e-4b3e-9add-cb5f9c26fac5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919252145992","ivr_completed_at":"2026-07-01T07:10:12.651575"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5738 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3a23425e-9b95-4057-b81a-4bbf0a8bd77d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"80dd3ee1-2d0e-4b3e-9add-cb5f9c26fac5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919252145992","ivr_completed_at":"2026-07-01T07:10:12.651575"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5738 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/39c0ba6d-c6cf-41cf-bb61-42a2267e74cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919252145992"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 12:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5739 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/39c0ba6d-c6cf-41cf-bb61-42a2267e74cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919252145992"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5739 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/39c0ba6d-c6cf-41cf-bb61-42a2267e74cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919252145992"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 12:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5739 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":2.28,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902\u0928\u0947 \u0905\u092d\u0940 \u092a\u0941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3a23425e-9b95-4057-b81a-4bbf0a8bd77d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"80dd3ee1-2d0e-4b3e-9add-cb5f9c26fac5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919252145992","ivr_completed_at":"2026-07-01T07:10:12.651575"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 12:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5738 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902\u0928\u0947 \u0905\u092d\u0940 \u092a\u0941\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3a23425e-9b95-4057-b81a-4bbf0a8bd77d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"80dd3ee1-2d0e-4b3e-9add-cb5f9c26fac5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919252145992","ivr_completed_at":"2026-07-01T07:10:12.651575"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 12:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5738 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.52,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/39c0ba6d-c6cf-41cf-bb61-42a2267e74cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919252145992"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-01 12:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5739 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":113,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/39c0ba6d-c6cf-41cf-bb61-42a2267e74cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919252145992"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-01 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5739 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3a23425e-9b95-4057-b81a-4bbf0a8bd77d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60f2d04f-502b-4301-a35a-1ba6d2234371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 60f2d04f-502b-4301-a35a-1ba6d2234371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:03:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5740 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60f2d04f-502b-4301-a35a-1ba6d2234371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5740
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5740 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60f2d04f-502b-4301-a35a-1ba6d2234371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5740
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5740 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"39c0ba6d-c6cf-41cf-bb61-42a2267e74cc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918058211110 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","run_id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8fadb90-044f-4b7d-b103-c8f5ea35d7ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5741
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058211110"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5741 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8fadb90-044f-4b7d-b103-c8f5ea35d7ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5741
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058211110"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5741 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8fadb90-044f-4b7d-b103-c8f5ea35d7ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5741
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058211110"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:11:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5741 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60f2d04f-502b-4301-a35a-1ba6d2234371","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919468961
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5742 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5742
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"049874f2-2a46-4d63-b1a3-301374c67016","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468961306","ivr_completed_at":"2026-07-01T08:01:44.969795"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5742 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5742
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"049874f2-2a46-4d63-b1a3-301374c67016","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468961306","ivr_completed_at":"2026-07-01T08:01:44.969795"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 13:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5742 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.74,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5742
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"049874f2-2a46-4d63-b1a3-301374c67016","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468961306","ivr_completed_at":"2026-07-01T08:01:44.969795"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 13:32:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5742 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79957d11-ea9c-48f3-83fe-6735f40b98a5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5742
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"049874f2-2a46-4d63-b1a3-301374c67016","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468961306","ivr_completed_at":"2026-07-01T08:01:44.969795"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 13:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5742 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e8fadb90-044f-4b7d-b103-c8f5ea35d7ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"79957d11-ea9c-48f3-83fe-6735f40b98a5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918852977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:47:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5743 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5743
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:47:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5743 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5743
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:47:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5743 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918852977670 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","run_id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8560c8dc-b0aa-47e1-b9b6-ae69a613049b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8560c8dc-b0aa-47e1-b9b6-ae69a613049b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918852977670"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5744 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8560c8dc-b0aa-47e1-b9b6-ae69a613049b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5744
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918852977670"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5744 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8560c8dc-b0aa-47e1-b9b6-ae69a613049b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5744
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918852977670"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 13:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5744 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9f51df40-7c7c-404f-8cc4-b8bffe8f8eb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916377011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f69ae10b-12ff-44e7-961b-404c8708b8ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f69ae10b-12ff-44e7-961b-404c8708b8ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5745 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f69ae10b-12ff-44e7-961b-404c8708b8ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5745
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5745 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f69ae10b-12ff-44e7-961b-404c8708b8ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5745
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5745 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8560c8dc-b0aa-47e1-b9b6-ae69a613049b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916377011661 HTTP:200 response:{"status":"queued","message":"done","execution_id":"641f779f-4797-4155-b548-543d544c14dd","run_id":"641f779f-4797-4155-b548-543d544c14dd"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377011661"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5746 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5746
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377011661"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5746 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5746
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377011661"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 14:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5746 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.18,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5746
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377011661"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-01 14:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5746 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 14:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/641f779f-4797-4155-b548-543d544c14dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 14:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 14:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5746
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 14:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377011661"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 14:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-01 14:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5746 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 14:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f69ae10b-12ff-44e7-961b-404c8708b8ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e131070-52c9-4d6e-a1ae-29ba73beebef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e131070-52c9-4d6e-a1ae-29ba73beebef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8e131070-52c9-4d6e-a1ae-29ba73beebef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:41:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5747 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2dcef9b-876a-4466-a836-e88aad171876","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058552024","ivr_completed_at":"2026-07-01T10:12:48.323777"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 15:42:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e131070-52c9-4d6e-a1ae-29ba73beebef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e131070-52c9-4d6e-a1ae-29ba73beebef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5747
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:42:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5747 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.46,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":15356
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2dcef9b-876a-4466-a836-e88aad171876","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058552024","ivr_completed_at":"2026-07-01T10:12:48.323777"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 15:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":15356,"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2dcef9b-876a-4466-a836-e88aad171876","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058552024","ivr_completed_at":"2026-07-01T10:12:48.323777"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 15:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":15356,"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e131070-52c9-4d6e-a1ae-29ba73beebef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e131070-52c9-4d6e-a1ae-29ba73beebef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5747
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:43:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5747 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":15356,"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"641f779f-4797-4155-b548-543d544c14dd","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918058552024 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","run_id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e4e9d7c2-295e-432c-a8d7-e9d2c5bff496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e4e9d7c2-295e-432c-a8d7-e9d2c5bff496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058552024"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5749 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e4e9d7c2-295e-432c-a8d7-e9d2c5bff496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5749
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058552024"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5749 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e4e9d7c2-295e-432c-a8d7-e9d2c5bff496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5749
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058552024"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 15:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5749 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 15:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917891518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 16:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5750 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5750
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2e7731ed-0ae8-4698-aeb0-43fc4e323aa7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917891518080","ivr_completed_at":"2026-07-01T11:15:46.689216"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5750 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5750
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2e7731ed-0ae8-4698-aeb0-43fc4e323aa7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917891518080","ivr_completed_at":"2026-07-01T11:15:46.689216"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5750 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 16:46:16 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:27 phone:7891518080 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I just wanted to know about the 2D. Ego\nuser:  hours it's it is here
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5750
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2e7731ed-0ae8-4698-aeb0-43fc4e323aa7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917891518080","ivr_completed_at":"2026-07-01T11:15:46.689216"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 16:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5750 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I just wanted to know about the 2D. Ego\nuser:  hours it's it is here i
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f984a90-489b-4cc1-ad16-4a906dfca02d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5750
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2e7731ed-0ae8-4698-aeb0-43fc4e323aa7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917891518080","ivr_completed_at":"2026-07-01T11:15:46.689216"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 16:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5750 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8f984a90-489b-4cc1-ad16-4a906dfca02d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":15356,"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eca85d5d-7123-42a3-81e2-41bb09ea1e13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5748
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5748 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4e9d7c2-295e-432c-a8d7-e9d2c5bff496","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eca85d5d-7123-42a3-81e2-41bb09ea1e13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+187287148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc592ced-5acc-4b06-ab0f-21e020b4b113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fc592ced-5acc-4b06-ab0f-21e020b4b113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:05:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5751 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc592ced-5acc-4b06-ab0f-21e020b4b113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:05:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5751 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc592ced-5acc-4b06-ab0f-21e020b4b113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5751 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +18728714801 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","run_id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a27fbfbd-b941-42bf-91a7-0951cfa18fcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: error
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a27fbfbd-b941-42bf-91a7-0951cfa18fcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+18728714801"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5752 | status: error | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc592ced-5acc-4b06-ab0f-21e020b4b113","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:24:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5753 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7559f5c4-c61b-4300-92ae-406e65624f15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:54:36.862190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5753 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7559f5c4-c61b-4300-92ae-406e65624f15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:54:36.862190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:24:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5753 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u092e\u0947\u0930\u0947 \u091c\u093e\u0928\u0928\u093e \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7559f5c4-c61b-4300-92ae-406e65624f15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:54:36.862190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5753 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eac0e61-b4e2-48da-8a8a-aa504da912e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5754 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"403fc687-2e36-400e-9a6a-3d69ea09c613","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u092e\u0947\u0930\u0947 \u091c\u093e\u0928\u0928\u093e \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/403fc687-2e36-400e-9a6a-3d69ea09c613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7559f5c4-c61b-4300-92ae-406e65624f15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:54:36.862190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 17:25:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5753 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eac0e61-b4e2-48da-8a8a-aa504da912e6","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5754
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"b637ed19-0a56-458e-b951-88e21eaf0a67","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:55:43.833606"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5754 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eac0e61-b4e2-48da-8a8a-aa504da912e6","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5754
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:25:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5754 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:26:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eac0e61-b4e2-48da-8a8a-aa504da912e6","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.77,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  usp \u0915\u0930\u093e\u0928\u0940 \u0939\u0948 emergency hospital \u092e\u0947\u0902 emergency \u092e\u0947\u0902\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:26:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:26:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:26:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5754
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:26:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5754 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eac0e61-b4e2-48da-8a8a-aa504da912e6","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  usp \u0915\u0930\u093e\u0928\u0940 \u0939\u0948 emergency hospital \u092e\u0947\u0902 emergency \u092e\u0947\u0902\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eac0e61-b4e2-48da-8a8a-aa504da912e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5754
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5754 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375738
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:28:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5755 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5755
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0eb493f7-cc7f-444d-a984-52084782ac2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:58:18.110317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5755 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5755
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0eb493f7-cc7f-444d-a984-52084782ac2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:58:18.110317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5755 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nuser:  reception \u0938\u0947 \u092c\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5755
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0eb493f7-cc7f-444d-a984-52084782ac2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:58:18.110317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:28:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5755 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nuser:  reception \u0938\u0947 \u092c\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbc1f2c-f467-4616-b30d-6ff9ca43eaca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5755
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0eb493f7-cc7f-444d-a984-52084782ac2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375738853","ivr_completed_at":"2026-07-01T11:58:18.110317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5755 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:30:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:30:41 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:30:56 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:31:00 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:50:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:50:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:50:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbc1f2c-f467-4616-b30d-6ff9ca43eaca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 17:54:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5756 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00a2cb01-c48a-4d64-8de7-f9cdba7ea68f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107056262","ivr_completed_at":"2026-07-01T12:24:40.789213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5756 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00a2cb01-c48a-4d64-8de7-f9cdba7ea68f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107056262","ivr_completed_at":"2026-07-01T12:24:40.789213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:54:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5756 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.73,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  sir \u0907\u0938\u092e\u0947\u0902 \u091c\u094b\nassistant:  \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00a2cb01-c48a-4d64-8de7-f9cdba7ea68f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107056262","ivr_completed_at":"2026-07-01T12:24:40.789213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:55:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5756 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  sir \u0907\u0938\u092e\u0947\u0902 \u091c\u094b\nassistant:  \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c350533b-bdbc-45f6-851c-18429b9671ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00a2cb01-c48a-4d64-8de7-f9cdba7ea68f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107056262","ivr_completed_at":"2026-07-01T12:24:40.789213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 17:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5756 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c350533b-bdbc-45f6-851c-18429b9671ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5757 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5757
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b0d65fe-d096-4549-9fd7-1c0ca2839176","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:49:33.947346"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5757 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5757
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b0d65fe-d096-4549-9fd7-1c0ca2839176","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:49:33.947346"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:19:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5757 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.03,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u091a\u0932 \u0930\u0939\u093e \u0939\u0948 \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5757
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b0d65fe-d096-4549-9fd7-1c0ca2839176","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:49:33.947346"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5757 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":5.03,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bad8b9b7-7e3b-4688-9119-a19f0def0cf6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u091a\u0932 \u0930\u0939\u093e \u0939\u0948 \u0915\u094d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bad8b9b7-7e3b-4688-9119-a19f0def0cf6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5757
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b0d65fe-d096-4549-9fd7-1c0ca2839176","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:49:33.947346"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 18:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5757 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49870e90-9b3e-4061-ab39-fe927510185d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5758 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49870e90-9b3e-4061-ab39-fe927510185d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5758
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c378f10-b6bb-4ec7-8476-b929c16f3fd3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:50:36.529065"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5758 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49870e90-9b3e-4061-ab39-fe927510185d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5758
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c378f10-b6bb-4ec7-8476-b929c16f3fd3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:50:36.529065"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5758 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49870e90-9b3e-4061-ab39-fe927510185d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.14,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0938\u0947 \u091a\u093e\u0932\u0942 \u0939\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5758
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c378f10-b6bb-4ec7-8476-b929c16f3fd3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:50:36.529065"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-01 18:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5758 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49870e90-9b3e-4061-ab39-fe927510185d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0938\u0947 \u091a\u093e\u0932\u0942 \u0939\u0948 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49870e90-9b3e-4061-ab39-fe927510185d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5758
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5758 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:21:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5759 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5759
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c067cc5-a611-45c2-9144-09a436c77f50","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:52:07.094218"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5759 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5759
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c067cc5-a611-45c2-9144-09a436c77f50","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:52:07.094218"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:22:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5759 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5759
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c067cc5-a611-45c2-9144-09a436c77f50","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:52:07.094218"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5759 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":17,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/519f2b42-cb54-4c6a-9415-efd05c443b9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5759
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c067cc5-a611-45c2-9144-09a436c77f50","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887455002","ivr_completed_at":"2026-07-01T12:52:07.094218"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-01 18:22:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5759 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a27fbfbd-b941-42bf-91a7-0951cfa18fcb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887455002 HTTP:200 response:{"status":"queued","message":"done","execution_id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","run_id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/854f732e-a2b0-4f50-ba39-8c7bffc8a1d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5760
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887455002"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5760 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/854f732e-a2b0-4f50-ba39-8c7bffc8a1d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5760
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887455002"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5760 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/854f732e-a2b0-4f50-ba39-8c7bffc8a1d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5760
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887455002"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 18:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5760 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:35:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:35:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:40:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:40:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:55:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 18:55:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:30:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:30:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:45:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:45:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:45:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:45:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"854f732e-a2b0-4f50-ba39-8c7bffc8a1d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:45:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"519f2b42-cb54-4c6a-9415-efd05c443b9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917568574
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69a889e-b967-4af2-bea6-af33700f4a7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c69a889e-b967-4af2-bea6-af33700f4a7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 20:46:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5761 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69a889e-b967-4af2-bea6-af33700f4a7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 20:46:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5761 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69a889e-b967-4af2-bea6-af33700f4a7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 20:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5761 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 20:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917568574129 HTTP:200 response:{"status":"queued","message":"done","execution_id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","run_id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da297a16-4d60-4ed3-8ee7-1ad6d774ce47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: da297a16-4d60-4ed3-8ee7-1ad6d774ce47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917568574129"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5762 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da297a16-4d60-4ed3-8ee7-1ad6d774ce47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5762
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917568574129"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5762 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69a889e-b967-4af2-bea6-af33700f4a7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917568574
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ca3da1b-f868-42e4-b0c3-0191a373af54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9ca3da1b-f868-42e4-b0c3-0191a373af54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 21:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5763 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ca3da1b-f868-42e4-b0c3-0191a373af54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5763
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 21:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5763 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ca3da1b-f868-42e4-b0c3-0191a373af54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5763
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-01 21:30:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5763 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-01 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 21:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:40:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:40:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:40:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-01 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:45:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:45:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9ca3da1b-f868-42e4-b0c3-0191a373af54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919057935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d57af74-167c-46d6-9263-55bdb348b756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1d57af74-167c-46d6-9263-55bdb348b756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5764 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"da297a16-4d60-4ed3-8ee7-1ad6d774ce47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d57af74-167c-46d6-9263-55bdb348b756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:15:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5764 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":68}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d57af74-167c-46d6-9263-55bdb348b756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5764 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919057935460 HTTP:200 response:{"status":"queued","message":"done","execution_id":"264745b3-ac61-4b3f-b8bb-899c98db3679","run_id":"264745b3-ac61-4b3f-b8bb-899c98db3679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/264745b3-ac61-4b3f-b8bb-899c98db3679
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 264745b3-ac61-4b3f-b8bb-899c98db3679
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057935460"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5765 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/264745b3-ac61-4b3f-b8bb-899c98db3679
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5765
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057935460"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5765 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/264745b3-ac61-4b3f-b8bb-899c98db3679
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5765
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057935460"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 07:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5765 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 07:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d57af74-167c-46d6-9263-55bdb348b756","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adf884-cf0c-425e-a4c0-998e8836cd32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919461174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adf884-cf0c-425e-a4c0-998e8836cd32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 32adf884-cf0c-425e-a4c0-998e8836cd32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5766 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adf884-cf0c-425e-a4c0-998e8836cd32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adf884-cf0c-425e-a4c0-998e8836cd32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5766 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adf884-cf0c-425e-a4c0-998e8836cd32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adf884-cf0c-425e-a4c0-998e8836cd32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5766 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"264745b3-ac61-4b3f-b8bb-899c98db3679","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"32adf884-cf0c-425e-a4c0-998e8836cd32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f1d47cc-5824-4caf-99f4-24fc4973c860","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375689
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f1d47cc-5824-4caf-99f4-24fc4973c860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3f1d47cc-5824-4caf-99f4-24fc4973c860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5767 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f1d47cc-5824-4caf-99f4-24fc4973c860","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f1d47cc-5824-4caf-99f4-24fc4973c860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:49:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5767 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919461174419 HTTP:200 response:{"status":"queued","message":"done","execution_id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","run_id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 08:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916375689366 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","run_id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375689366"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5768 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919461174419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5769 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5768
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375689366"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5768 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5769
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919461174419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5769 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5768
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375689366"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5768 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3f1d47cc-5824-4caf-99f4-24fc4973c860","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f1d47cc-5824-4caf-99f4-24fc4973c860","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f1d47cc-5824-4caf-99f4-24fc4973c860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5767 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5769
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919461174419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 08:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5769 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.22,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5768
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375689366"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 08:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5768 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.22,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5769
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919461174419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 08:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5769 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c2845c1d-00df-4a6f-bcba-7818b368f3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":21,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c2845c1d-00df-4a6f-bcba-7818b368f3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5768
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375689366"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 08:50:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5768 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":15,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/02aa0541-fb27-4daa-a297-0c0a38ca5f47
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5769
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919461174419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 08:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5769 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3f1d47cc-5824-4caf-99f4-24fc4973c860","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918233764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5770 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1a509910-0df9-4b82-8290-68c032521c3d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918233764373","ivr_completed_at":"2026-07-02T03:30:40.854409"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5770 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1a509910-0df9-4b82-8290-68c032521c3d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918233764373","ivr_completed_at":"2026-07-02T03:30:40.854409"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5770 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:00:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:00:52 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:00:56 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:00:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:00:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Toshi Agarwal', date: 'second July', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 09:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: 'second July'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  welcome to\nuser:  sir \u091c\u0940 \u092c\u0924\u093e\u0908 \u0925
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1a509910-0df9-4b82-8290-68c032521c3d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918233764373","ivr_completed_at":"2026-07-02T03:30:40.854409"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 09:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5770 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:04:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":173,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  welcome to\nuser:  sir \u091c\u0940 \u092c\u0924\u093e\u0908 \u0925\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:04:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a178017a-37d7-4703-8a99-c83768c22ccd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:04:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:04:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:04:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5770 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":173.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":173.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":173.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":173.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"02aa0541-fb27-4daa-a297-0c0a38ca5f47","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a178017a-37d7-4703-8a99-c83768c22ccd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":173.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23e27067-4f1b-4c4a-89dd-a9c2e6043af7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5771 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23e27067-4f1b-4c4a-89dd-a9c2e6043af7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5771
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ee4c5d29-1518-4b3d-97fa-cc7482ae0e5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414535513","ivr_completed_at":"2026-07-02T03:56:17.782381"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5771 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23e27067-4f1b-4c4a-89dd-a9c2e6043af7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5771
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ee4c5d29-1518-4b3d-97fa-cc7482ae0e5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414535513","ivr_completed_at":"2026-07-02T03:56:17.782381"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:26:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5771 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23e27067-4f1b-4c4a-89dd-a9c2e6043af7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.94,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5771
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ee4c5d29-1518-4b3d-97fa-cc7482ae0e5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414535513","ivr_completed_at":"2026-07-02T03:56:17.782381"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5771 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23e27067-4f1b-4c4a-89dd-a9c2e6043af7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":66,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23e27067-4f1b-4c4a-89dd-a9c2e6043af7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5771
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ee4c5d29-1518-4b3d-97fa-cc7482ae0e5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414535513","ivr_completed_at":"2026-07-02T03:56:17.782381"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 09:26:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5771 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be7acd9a-603a-4722-8f18-a2c39f79ddd3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919602317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be7acd9a-603a-4722-8f18-a2c39f79ddd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: be7acd9a-603a-4722-8f18-a2c39f79ddd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5772 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be7acd9a-603a-4722-8f18-a2c39f79ddd3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be7acd9a-603a-4722-8f18-a2c39f79ddd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:29:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5772 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919602317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:29:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5773 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be7acd9a-603a-4722-8f18-a2c39f79ddd3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be7acd9a-603a-4722-8f18-a2c39f79ddd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5772 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e8245e-974e-484e-9913-f406f8d4b4d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919602317962","ivr_completed_at":"2026-07-02T03:59:32.612425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5773 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e8245e-974e-484e-9913-f406f8d4b4d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919602317962","ivr_completed_at":"2026-07-02T03:59:32.612425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5773 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919602317962 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5b1c6439-2735-40e4-8c50-1936de2f8825","run_id":"5b1c6439-2735-40e4-8c50-1936de2f8825"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e8245e-974e-484e-9913-f406f8d4b4d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919602317962","ivr_completed_at":"2026-07-02T03:59:32.612425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5773 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602317962"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5774 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602317962"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5774 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7998d847-c2ed-4884-97b8-16d0646a80ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e8245e-974e-484e-9913-f406f8d4b4d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919602317962","ivr_completed_at":"2026-07-02T03:59:32.612425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5773 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602317962"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5774 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.5,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602317962"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 09:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5774 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":14,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b1c6439-2735-40e4-8c50-1936de2f8825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602317962"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 09:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5774 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":14.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7998d847-c2ed-4884-97b8-16d0646a80ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919024656
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:39:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5775 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c019418-171d-4873-9cd5-d1b3aeeb64fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024656698","ivr_completed_at":"2026-07-02T04:09:35.062659"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5775 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c019418-171d-4873-9cd5-d1b3aeeb64fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024656698","ivr_completed_at":"2026-07-02T04:09:35.062659"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5775 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c019418-171d-4873-9cd5-d1b3aeeb64fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024656698","ivr_completed_at":"2026-07-02T04:09:35.062659"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5775 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2606fc2-b91b-45d6-8db2-91b1ace5da10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c019418-171d-4873-9cd5-d1b3aeeb64fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024656698","ivr_completed_at":"2026-07-02T04:09:35.062659"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:39:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5775 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":14.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5b1c6439-2735-40e4-8c50-1936de2f8825","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":14.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2606fc2-b91b-45d6-8db2-91b1ace5da10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919460956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:46:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5776 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5776
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"69663353-c440-47c0-ad7b-79ab3c3c5855","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460956967","ivr_completed_at":"2026-07-02T04:16:40.421209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5776 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5776
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"69663353-c440-47c0-ad7b-79ab3c3c5855","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460956967","ivr_completed_at":"2026-07-02T04:16:40.421209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:46:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5776 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.06,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5776
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"69663353-c440-47c0-ad7b-79ab3c3c5855","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460956967","ivr_completed_at":"2026-07-02T04:16:40.421209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5776 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3deb33c-720b-40e0-bdd2-379900b3ece2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5776
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"69663353-c440-47c0-ad7b-79ab3c3c5855","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460956967","ivr_completed_at":"2026-07-02T04:16:40.421209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:46:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5776 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919024656698 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","run_id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919024656698"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5777 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919024656698"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5777 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919024656698"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5777 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.58,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919024656698"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 09:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5777 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":21,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4d9d4c0c-da12-4d58-85bc-8847d9fdead5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919024656698"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5777 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4d9d4c0c-da12-4d58-85bc-8847d9fdead5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b3deb33c-720b-40e0-bdd2-379900b3ece2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c8fc7dc-a8de-4586-879d-c06d2015d457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917206222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5778 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c8fc7dc-a8de-4586-879d-c06d2015d457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5778
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92bf732c-08e4-46d2-acc3-6b7350a3435e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917206222212","ivr_completed_at":"2026-07-02T04:26:02.105624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5778 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c8fc7dc-a8de-4586-879d-c06d2015d457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5778
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92bf732c-08e4-46d2-acc3-6b7350a3435e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917206222212","ivr_completed_at":"2026-07-02T04:26:02.105624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5778 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c8fc7dc-a8de-4586-879d-c06d2015d457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.56,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u0939\u092e \u0909\u0938 time \u091c\u092f\u092a\u0941\u0930 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5778
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92bf732c-08e4-46d2-acc3-6b7350a3435e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917206222212","ivr_completed_at":"2026-07-02T04:26:02.105624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5778 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c8fc7dc-a8de-4586-879d-c06d2015d457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":66,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u0939\u092e \u0909\u0938 time \u091c\u092f\u092a\u0941\u0930 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c8fc7dc-a8de-4586-879d-c06d2015d457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5778
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92bf732c-08e4-46d2-acc3-6b7350a3435e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917206222212","ivr_completed_at":"2026-07-02T04:26:02.105624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5778 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 09:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5779 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919460956967 HTTP:200 response:{"status":"queued","message":"done","execution_id":"07b33b59-3f96-4b01-8584-67bce81d1168","run_id":"07b33b59-3f96-4b01-8584-67bce81d1168"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 10:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919530027885 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c90b481d-5477-4b05-bbc4-0707d98fe121","run_id":"c90b481d-5477-4b05-bbc4-0707d98fe121"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5779
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15861521-8bdf-4d5d-9f02-7a17703a9d87","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:30:10.339261"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5779 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5779
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15861521-8bdf-4d5d-9f02-7a17703a9d87","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:30:10.339261"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5779 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07b33b59-3f96-4b01-8584-67bce81d1168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5781
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919460956967"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5781 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90b481d-5477-4b05-bbc4-0707d98fe121","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90b481d-5477-4b05-bbc4-0707d98fe121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5780
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530027885"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5780 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90b481d-5477-4b05-bbc4-0707d98fe121","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90b481d-5477-4b05-bbc4-0707d98fe121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5780
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530027885"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5780 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c90b481d-5477-4b05-bbc4-0707d98fe121","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07b33b59-3f96-4b01-8584-67bce81d1168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5781
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919460956967"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5781 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90b481d-5477-4b05-bbc4-0707d98fe121","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90b481d-5477-4b05-bbc4-0707d98fe121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5780
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530027885"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:00:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5780 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07b33b59-3f96-4b01-8584-67bce81d1168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5781
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919460956967"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5781 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:02:19 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Naman Singhal', date: 'Today'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 10:02:19 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-02'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 10:02:19 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Naman Singhal' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rahul Sharma', phone: '9530027885', doctor_id: 11, date: '2026-07-02', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-02 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-02 10:03:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-D77298 — Rahul Sharma with Dr. Naman Singhal on 2026-07-02 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-02 10:03:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":23.15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  services \u0939\u0948\u0902\nassistant: Forbaxy Hospitals \u092e\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:03:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:03:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5779
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15861521-8bdf-4d5d-9f02-7a17703a9d87","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:30:10.339261"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-D77298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 10:03:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5779 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:03:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":223,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  services \u0939\u0948\u0902\nassistant: Forbaxy Hospitals \u092e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:03:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15c9381f-b400-4424-ae3f-2315b4d1d3f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:03:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:03:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5779
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:03:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5779 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":223.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"15c9381f-b400-4424-ae3f-2315b4d1d3f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":223.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51a0b367-1e95-4b2d-8b51-a787f7fe388e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-D77298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 10:11:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5782 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51a0b367-1e95-4b2d-8b51-a787f7fe388e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5782
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c0d4d85-ddd0-4588-b757-bfa76841d429","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:42:14.408565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5782 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51a0b367-1e95-4b2d-8b51-a787f7fe388e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5782
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c0d4d85-ddd0-4588-b757-bfa76841d429","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:42:14.408565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5782 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51a0b367-1e95-4b2d-8b51-a787f7fe388e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.98,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0915\u093f\u0930\u0923 \u092a\u0924\u094d\u0925\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5782
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c0d4d85-ddd0-4588-b757-bfa76841d429","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:42:14.408565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 10:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5782 | status: call-disconnected | ivr_option: Appointment Booking | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-D77298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 10:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5783 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:13:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51a0b367-1e95-4b2d-8b51-a787f7fe388e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0915\u093f\u0930\u0923 \u092a\u0924\u094d\u0925\u0930 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:13:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51a0b367-1e95-4b2d-8b51-a787f7fe388e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:13:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:13:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5782
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:13:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5782 | status: completed | ivr_option: Appointment Booking | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"545f574d-7844-485c-ad01-89e7b7f831c1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:43:14.491209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5783 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"545f574d-7844-485c-ad01-89e7b7f831c1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:43:14.491209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:13:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5783 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.53,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u093e \u0906\u091c\u0915\u0932 train \u0924\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"545f574d-7844-485c-ad01-89e7b7f831c1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530027885","ivr_completed_at":"2026-07-02T04:43:14.491209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 10:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5783 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:14:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":84,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u093e \u0906\u091c\u0915\u0932 train \u0924\u0915 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:14:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca035870-ff8a-4546-b698-b196837298e5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:14:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:14:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:14:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5783 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ca035870-ff8a-4546-b698-b196837298e5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917023094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 10:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5784 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5784
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0ac90cca-b770-4237-80a7-14c7f3319714","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023094557","ivr_completed_at":"2026-07-02T05:18:06.442649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5784 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5784
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0ac90cca-b770-4237-80a7-14c7f3319714","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023094557","ivr_completed_at":"2026-07-02T05:18:06.442649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:48:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5784 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u092e\u0941\u091d\u0947\nuser:  \u0915\u093f\u0938\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5784
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0ac90cca-b770-4237-80a7-14c7f3319714","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023094557","ivr_completed_at":"2026-07-02T05:18:06.442649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:49:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5784 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u092e\u0941\u091d\u0947\nuser:  \u0915\u093f\u0938\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5622d9e-3610-4a8d-9edf-40e2e2d60e12
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5784
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0ac90cca-b770-4237-80a7-14c7f3319714","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023094557","ivr_completed_at":"2026-07-02T05:18:06.442649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 10:49:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 10:49:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 10:49:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5784 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07b33b59-3f96-4b01-8584-67bce81d1168","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5622d9e-3610-4a8d-9edf-40e2e2d60e12","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b33f923d-2cde-4255-aba2-8532c02c481d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919216093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b33f923d-2cde-4255-aba2-8532c02c481d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b33f923d-2cde-4255-aba2-8532c02c481d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:18:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5785 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b33f923d-2cde-4255-aba2-8532c02c481d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b33f923d-2cde-4255-aba2-8532c02c481d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5785
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5785 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b33f923d-2cde-4255-aba2-8532c02c481d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b33f923d-2cde-4255-aba2-8532c02c481d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5785
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:19:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5785 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209196
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5786 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5786
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"924a9b28-15cc-4bff-919b-3b26cd5344b1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209196277","ivr_completed_at":"2026-07-02T05:49:48.129793"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5786 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5786
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"924a9b28-15cc-4bff-919b-3b26cd5344b1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209196277","ivr_completed_at":"2026-07-02T05:49:48.129793"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5786 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919216093770 HTTP:200 response:{"status":"queued","message":"done","execution_id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","run_id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fd9e0c4f-5251-4991-b46a-ad641f5a18ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fd9e0c4f-5251-4991-b46a-ad641f5a18ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216093770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5787 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fd9e0c4f-5251-4991-b46a-ad641f5a18ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5787
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216093770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5787 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fd9e0c4f-5251-4991-b46a-ad641f5a18ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5787
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216093770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5787 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.78,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5786
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"924a9b28-15cc-4bff-919b-3b26cd5344b1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209196277","ivr_completed_at":"2026-07-02T05:49:48.129793"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:21:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5786 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":109,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bfa9c9d5-834d-4623-9693-147b03c69f2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5786
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"924a9b28-15cc-4bff-919b-3b26cd5344b1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209196277","ivr_completed_at":"2026-07-02T05:49:48.129793"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 11:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5786 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fd9e0c4f-5251-4991-b46a-ad641f5a18ef","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bfa9c9d5-834d-4623-9693-147b03c69f2a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":109.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"366faf9a-7969-43a9-8f8f-e8343ddcf855","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917791832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/366faf9a-7969-43a9-8f8f-e8343ddcf855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 366faf9a-7969-43a9-8f8f-e8343ddcf855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:26:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5788 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"366faf9a-7969-43a9-8f8f-e8343ddcf855","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/366faf9a-7969-43a9-8f8f-e8343ddcf855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5788
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5788 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917791832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5789 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5789
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15fdb05b-d198-4a3a-bed9-10a15add16d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791832786","ivr_completed_at":"2026-07-02T05:57:07.250616"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5789 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5789
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15fdb05b-d198-4a3a-bed9-10a15add16d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791832786","ivr_completed_at":"2026-07-02T05:57:07.250616"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:27:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5789 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"366faf9a-7969-43a9-8f8f-e8343ddcf855","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/366faf9a-7969-43a9-8f8f-e8343ddcf855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5788
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:27:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5788 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am doctor \u0924\u094b\u0937\u093f\u092f \u0905\u0917\u094d\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5789
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15fdb05b-d198-4a3a-bed9-10a15add16d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791832786","ivr_completed_at":"2026-07-02T05:57:07.250616"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5789 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am doctor \u0924\u094b\u0937\u093f\u092f \u0905\u0917\u094d\u0930\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625642f-0661-4ad1-abe0-7f1a3521db7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5789
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15fdb05b-d198-4a3a-bed9-10a15add16d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791832786","ivr_completed_at":"2026-07-02T05:57:07.250616"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 11:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5789 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917791832786 HTTP:200 response:{"status":"queued","message":"done","execution_id":"920e66b6-8e45-4cc0-939e-1e2306496e96","run_id":"920e66b6-8e45-4cc0-939e-1e2306496e96"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/920e66b6-8e45-4cc0-939e-1e2306496e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5790
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917791832786"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5790 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a625642f-0661-4ad1-abe0-7f1a3521db7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/920e66b6-8e45-4cc0-939e-1e2306496e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5790
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917791832786"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5790 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/920e66b6-8e45-4cc0-939e-1e2306496e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5790
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917791832786"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5790 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/920e66b6-8e45-4cc0-939e-1e2306496e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5790
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917791832786"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 11:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5790 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df07c80c-9ad0-49da-8a95-3af146c901b5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5791 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":21,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/920e66b6-8e45-4cc0-939e-1e2306496e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5790
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917791832786"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 11:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5790 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df07c80c-9ad0-49da-8a95-3af146c901b5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5791
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e199af44-5610-4f72-b2cc-d97a10b1f205","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351381545","ivr_completed_at":"2026-07-02T06:01:01.084794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:31:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5791 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df07c80c-9ad0-49da-8a95-3af146c901b5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5791
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e199af44-5610-4f72-b2cc-d97a10b1f205","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351381545","ivr_completed_at":"2026-07-02T06:01:01.084794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5791 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df07c80c-9ad0-49da-8a95-3af146c901b5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.06,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5791
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e199af44-5610-4f72-b2cc-d97a10b1f205","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351381545","ivr_completed_at":"2026-07-02T06:01:01.084794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5791 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df07c80c-9ad0-49da-8a95-3af146c901b5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df07c80c-9ad0-49da-8a95-3af146c901b5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5791
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e199af44-5610-4f72-b2cc-d97a10b1f205","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351381545","ivr_completed_at":"2026-07-02T06:01:01.084794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5791 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917023563
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5792 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5792
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c92d44c-a775-4923-81e1-4be5aaa02fbb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023563928","ivr_completed_at":"2026-07-02T06:02:52.187823"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:32:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5792 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5792
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c92d44c-a775-4923-81e1-4be5aaa02fbb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023563928","ivr_completed_at":"2026-07-02T06:02:52.187823"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5792 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.09,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5792
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c92d44c-a775-4923-81e1-4be5aaa02fbb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023563928","ivr_completed_at":"2026-07-02T06:02:52.187823"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:34:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5792 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":89,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5792
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c92d44c-a775-4923-81e1-4be5aaa02fbb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023563928","ivr_completed_at":"2026-07-02T06:02:52.187823"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 11:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5792 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"920e66b6-8e45-4cc0-939e-1e2306496e96","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919351381545 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7e12ab43-d670-420d-85a1-cbf699865a2a","run_id":"7e12ab43-d670-420d-85a1-cbf699865a2a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e12ab43-d670-420d-85a1-cbf699865a2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351381545"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5793 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e12ab43-d670-420d-85a1-cbf699865a2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351381545"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5793 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e12ab43-d670-420d-85a1-cbf699865a2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351381545"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5793 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.05,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e12ab43-d670-420d-85a1-cbf699865a2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351381545"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 11:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5793 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":4,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e12ab43-d670-420d-85a1-cbf699865a2a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351381545"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5793 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"88ca0a0e-0b8d-4153-a1f6-cd43bd5d1841","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919460611
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:53:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5794 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5794
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"67028f02-8fe2-4bc4-8a02-3d056b8f1327","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:23:59.706882"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5794 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5794
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"67028f02-8fe2-4bc4-8a02-3d056b8f1327","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:23:59.706882"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:54:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5794 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.53,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5794
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"67028f02-8fe2-4bc4-8a02-3d056b8f1327","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:23:59.706882"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:55:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5794 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bc8194d4-82e0-4e6b-aeba-7955419f6e93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":128,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bc8194d4-82e0-4e6b-aeba-7955419f6e93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5794
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"67028f02-8fe2-4bc4-8a02-3d056b8f1327","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:23:59.706882"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 11:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5794 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7fb82b-9c16-4696-aaf5-5728be3eb419","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919460611
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5795 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7fb82b-9c16-4696-aaf5-5728be3eb419","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d3f82248-0830-43cb-b0fa-419e8760af11","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:26:27.754562"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5795 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7fb82b-9c16-4696-aaf5-5728be3eb419","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d3f82248-0830-43cb-b0fa-419e8760af11","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:26:27.754562"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:56:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5795 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:28 phone:9460611382 reason:Doctor Callback Request
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7fb82b-9c16-4696-aaf5-5728be3eb419","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":26.39,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  sir \u092e\u0948\u0902 \u091c\u094b \u0906\u092a\u0938\u0947 \u092a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d3f82248-0830-43cb-b0fa-419e8760af11","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:26:27.754562"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:59:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5795 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7fb82b-9c16-4696-aaf5-5728be3eb419","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":179,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  sir \u092e\u0948\u0902 \u091c\u094b \u0906\u092a\u0938\u0947 \u092a\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7fb82b-9c16-4696-aaf5-5728be3eb419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d3f82248-0830-43cb-b0fa-419e8760af11","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T06:26:27.754562"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 11:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5795 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375689
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 11:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5796 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b5fce44-658a-4151-804f-d86415c2c8a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375689366","ivr_completed_at":"2026-07-02T06:29:54.099774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5796 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b5fce44-658a-4151-804f-d86415c2c8a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375689366","ivr_completed_at":"2026-07-02T06:29:54.099774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 11:59:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5796 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b5fce44-658a-4151-804f-d86415c2c8a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375689366","ivr_completed_at":"2026-07-02T06:29:54.099774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5796 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4b47615-4164-4b3a-825d-4993902b98a9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b5fce44-658a-4151-804f-d86415c2c8a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375689366","ivr_completed_at":"2026-07-02T06:29:54.099774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5796 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.41,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4b47615-4164-4b3a-825d-4993902b98a9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4579c44-1b07-4791-b812-43db06643b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5797 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5798 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4579c44-1b07-4791-b812-43db06643b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfd36a64-c3ff-4bc3-9487-4f3911c6052f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414079834","ivr_completed_at":"2026-07-02T06:40:41.279579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5797 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4579c44-1b07-4791-b812-43db06643b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfd36a64-c3ff-4bc3-9487-4f3911c6052f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414079834","ivr_completed_at":"2026-07-02T06:40:41.279579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5797 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5798
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6bec89a7-96ea-4d52-bc99-bcefb2b21a08","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-02T06:40:49.111929"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5798 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5798
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6bec89a7-96ea-4d52-bc99-bcefb2b21a08","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-02T06:40:49.111929"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5798 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4579c44-1b07-4791-b812-43db06643b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.66,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfd36a64-c3ff-4bc3-9487-4f3911c6052f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414079834","ivr_completed_at":"2026-07-02T06:40:41.279579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5797 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'कल', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 12:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 12:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4579c44-1b07-4791-b812-43db06643b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4579c44-1b07-4791-b812-43db06643b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfd36a64-c3ff-4bc3-9487-4f3911c6052f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414079834","ivr_completed_at":"2026-07-02T06:40:41.279579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:11:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 12:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5797 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:12:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 12:12:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 12:12:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 12:13:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Sumanalata', phone: '9828030350', doctor_id: 5, date: '2026-07-04', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-02 12:13:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-02 12:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-00C2E2 — Sumanalata with Dr. Utkarsh Agrawal on 2026-07-04 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-02 12:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Sumanlata', phone: '9828030350', doctor_id: 5, date: '2026-07-04', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-02 12:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-02 12:13:33 [13.203.39.153][-][-][error][bolna] [Bolna] Validation failed: {"appointment_date":["This slot has just been booked. Please choose another time."]}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:365
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.86,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam appointment \u0932\u0947\u0928\u093e \u0939\u0948 doctor \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5798
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6bec89a7-96ea-4d52-bc99-bcefb2b21a08","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-02T06:40:49.111929"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-00C2E2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 12:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5798 | status: call-disconnected | ivr_option: Appointment Booking | flag: callback_required | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":208,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam appointment \u0932\u0947\u0928\u093e \u0939\u0948 doctor \u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5817f978-2739-4c88-8bef-112751683e19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5798
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5798 | status: completed | ivr_option: Appointment Booking | flag: callback_required | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":208.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5817f978-2739-4c88-8bef-112751683e19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":208.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:24:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5799 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5799
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aae0615-8c8e-48e5-b444-ecf2727751c9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887909232","ivr_completed_at":"2026-07-02T06:54:19.780782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5799 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5799
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aae0615-8c8e-48e5-b444-ecf2727751c9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887909232","ivr_completed_at":"2026-07-02T06:54:19.780782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5799 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5799
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aae0615-8c8e-48e5-b444-ecf2727751c9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887909232","ivr_completed_at":"2026-07-02T06:54:19.780782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5799 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610c04a4-3a52-47c3-9595-35157b227f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5799
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aae0615-8c8e-48e5-b444-ecf2727751c9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887909232","ivr_completed_at":"2026-07-02T06:54:19.780782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5799 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e71a19b-1743-4866-899f-451d3bc11bf9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5800 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e12ab43-d670-420d-85a1-cbf699865a2a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"610c04a4-3a52-47c3-9595-35157b227f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e71a19b-1743-4866-899f-451d3bc11bf9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5800
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"7dd203d3-78f7-4a04-9b6e-a2af602cb596","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919887909232","ivr_completed_at":"2026-07-02T06:55:22.644809"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5800 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e71a19b-1743-4866-899f-451d3bc11bf9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5800
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5800 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e71a19b-1743-4866-899f-451d3bc11bf9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.32,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a\u0928\u0947 \u092f\u0939\u093e\u0902 \u092a\u0930 auto pay \u0915\u093f\u092f\u093e \u0928\u093e\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5800
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5800 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e71a19b-1743-4866-899f-451d3bc11bf9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":57,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a\u0928\u0947 \u092f\u0939\u093e\u0902 \u092a\u0930 auto pay \u0915\u093f\u092f\u093e \u0928\u093e\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e71a19b-1743-4866-899f-451d3bc11bf9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5800
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5800 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5801 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5801
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"971ca9d6-22c5-4287-97e8-9e1155807dce","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166477775","ivr_completed_at":"2026-07-02T06:59:26.405505"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5801 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5801
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"971ca9d6-22c5-4287-97e8-9e1155807dce","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166477775","ivr_completed_at":"2026-07-02T06:59:26.405505"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5801 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887909232 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4af8f7a0-c099-4406-a30e-3262126835d5","run_id":"4af8f7a0-c099-4406-a30e-3262126835d5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4af8f7a0-c099-4406-a30e-3262126835d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887909232"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5802 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4af8f7a0-c099-4406-a30e-3262126835d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887909232"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5802 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4af8f7a0-c099-4406-a30e-3262126835d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887909232"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5802 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.42,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4af8f7a0-c099-4406-a30e-3262126835d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887909232"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 12:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5802 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4af8f7a0-c099-4406-a30e-3262126835d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887909232"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5802 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'आज', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-02'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:00 PM' → '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-02 12:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-02'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:316
2026-07-02 12:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Unknown', phone: '9166477775', doctor_id: 5, date: '2026-07-02', time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-02 12:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '1:00 PM' → '1:00 PM' → '13:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-02 12:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1360AF — Unknown with Dr. Utkarsh Agrawal on 2026-07-02 at 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b \u0935\u0939 \u0939\u0948\nassistant:  \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5801
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"971ca9d6-22c5-4287-97e8-9e1155807dce","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166477775","ivr_completed_at":"2026-07-02T06:59:26.405505"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1360AF
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 12:32:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5801 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":196,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b \u0935\u0939 \u0939\u0948\nassistant:  \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5be40f15-b37d-42c3-ba1c-e796475e8bfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5801
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:32:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5801 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5be40f15-b37d-42c3-ba1c-e796475e8bfb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919509857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:48:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5803 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5803
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"86f727f4-0c21-42af-9963-2fff1da9676e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509857592","ivr_completed_at":"2026-07-02T07:18:21.868579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5803 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5803
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"86f727f4-0c21-42af-9963-2fff1da9676e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509857592","ivr_completed_at":"2026-07-02T07:18:21.868579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5803 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'गुरुवार', preferred_time: '2:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '2:30 PM' → '2:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-02 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 12:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:316
2026-07-02 12:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Saroja Sarma', phone: '9509857592', doctor_id: 3, date: '2026-07-09', time: '2:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-02 12:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '2:30 PM' → '2:30 PM' → '14:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-02 12:50:30 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-DFB760 — Saroja Sarma with Dr. Arun Sharma on 2026-07-09 at 2:30 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5803
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"86f727f4-0c21-42af-9963-2fff1da9676e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509857592","ivr_completed_at":"2026-07-02T07:18:21.868579"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-DFB760
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-02 12:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5803 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80d3a41e-e699-44b1-a009-a7df93501977","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":164,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80d3a41e-e699-44b1-a009-a7df93501977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5803
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5803 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919314340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:57:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5804 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5804
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6f4e8ebd-19e5-4347-9f6b-1680b4b7a39b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314340947","ivr_completed_at":"2026-07-02T07:27:23.589317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5804 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5804
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6f4e8ebd-19e5-4347-9f6b-1680b4b7a39b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314340947","ivr_completed_at":"2026-07-02T07:27:23.589317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5804 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5804
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6f4e8ebd-19e5-4347-9f6b-1680b4b7a39b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314340947","ivr_completed_at":"2026-07-02T07:27:23.589317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5804 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":85,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9eb80903-1314-4c2d-977b-430bf6e7f697
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5804
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6f4e8ebd-19e5-4347-9f6b-1680b4b7a39b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314340947","ivr_completed_at":"2026-07-02T07:27:23.589317"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 12:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5804 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8af19906-2954-4438-ac85-72d07424fb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919376662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 12:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5805 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8af19906-2954-4438-ac85-72d07424fb94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5805
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"2f750bdd-1bcc-41e6-b061-a2eab65584f8","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919376662601","ivr_completed_at":"2026-07-02T07:29:16.655957"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5805 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8af19906-2954-4438-ac85-72d07424fb94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5805
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5805 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:59:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8af19906-2954-4438-ac85-72d07424fb94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.07,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:59:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:59:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:59:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5805
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:59:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5805 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 12:59:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8af19906-2954-4438-ac85-72d07424fb94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":24,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 12:59:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8af19906-2954-4438-ac85-72d07424fb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 12:59:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 12:59:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5805
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 12:59:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5805 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9eb80903-1314-4c2d-977b-430bf6e7f697","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":85.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e9512b6e-bc25-4342-824c-2aff61102b78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917300069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:03:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5806 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e9512b6e-bc25-4342-824c-2aff61102b78","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5806
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"028cdaa9-888e-4873-972d-f21945e2f25b","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917300069669","ivr_completed_at":"2026-07-02T07:33:19.081835"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5806 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e9512b6e-bc25-4342-824c-2aff61102b78","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5806
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5806 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e9512b6e-bc25-4342-824c-2aff61102b78","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.67,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant: \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5806
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5806 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917300069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:03:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5807 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e9512b6e-bc25-4342-824c-2aff61102b78","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant: \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948?\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e9512b6e-bc25-4342-824c-2aff61102b78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5806
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5806 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5807
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bdca8860-7604-4d54-93ed-5f469678ee07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300069669","ivr_completed_at":"2026-07-02T07:33:52.546705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5807 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5807
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bdca8860-7604-4d54-93ed-5f469678ee07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300069669","ivr_completed_at":"2026-07-02T07:33:52.546705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5807 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:04:10 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'general physician' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1593
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1744
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"042e80a8-24fc-4e3a-a1dc-a438265bf7b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/042e80a8-24fc-4e3a-a1dc-a438265bf7b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 042e80a8-24fc-4e3a-a1dc-a438265bf7b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:04:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5808 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"042e80a8-24fc-4e3a-a1dc-a438265bf7b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/042e80a8-24fc-4e3a-a1dc-a438265bf7b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5808 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"042e80a8-24fc-4e3a-a1dc-a438265bf7b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/042e80a8-24fc-4e3a-a1dc-a438265bf7b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5808 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.97,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician appointment \u091a\u093e\u0939\u093f\u090f\nassist
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5807
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bdca8860-7604-4d54-93ed-5f469678ee07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300069669","ivr_completed_at":"2026-07-02T07:33:52.546705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5807 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":79,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician appointment \u091a\u093e\u0939\u093f\u090f\nassistan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c7d84fd-3462-401d-b55e-2399e49def4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5807
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bdca8860-7604-4d54-93ed-5f469678ee07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300069669","ivr_completed_at":"2026-07-02T07:33:52.546705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 13:05:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5807 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4af8f7a0-c099-4406-a30e-3262126835d5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:05:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949504262 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","run_id":"4e11b732-fba7-47c1-9b2d-8713080ddca4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c7d84fd-3462-401d-b55e-2399e49def4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e11b732-fba7-47c1-9b2d-8713080ddca4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5809
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949504262"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5809 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e11b732-fba7-47c1-9b2d-8713080ddca4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5809
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949504262"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5809 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e11b732-fba7-47c1-9b2d-8713080ddca4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5809
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949504262"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5809 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.39,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e11b732-fba7-47c1-9b2d-8713080ddca4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5809
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949504262"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 13:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5809 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e11b732-fba7-47c1-9b2d-8713080ddca4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5809
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949504262"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 13:11:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5809 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59aaf25c-50ca-434d-8df1-42cdd3d0cb60","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5810 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59aaf25c-50ca-434d-8df1-42cdd3d0cb60","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5810
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"35bc1ab1-6623-4bf0-ab96-2bccd36ba84e","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+918949504262","ivr_completed_at":"2026-07-02T07:41:59.390412"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5810 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59aaf25c-50ca-434d-8df1-42cdd3d0cb60","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5810
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:11:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5810 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:12:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59aaf25c-50ca-434d-8df1-42cdd3d0cb60","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.81,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:12:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:12:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:12:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5810
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:12:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5810 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"206c6414-59ae-4bed-95af-54ef10e8a862","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/206c6414-59ae-4bed-95af-54ef10e8a862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 206c6414-59ae-4bed-95af-54ef10e8a862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:12:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5811 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59aaf25c-50ca-434d-8df1-42cdd3d0cb60","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:  
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59aaf25c-50ca-434d-8df1-42cdd3d0cb60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5810
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:12:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5810 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"206c6414-59ae-4bed-95af-54ef10e8a862","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/206c6414-59ae-4bed-95af-54ef10e8a862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5811
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5811 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:13:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5812 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5812
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"13a73ed7-df71-4979-b793-eeada3b13402","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949504262","ivr_completed_at":"2026-07-02T07:43:32.975474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5812 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5812
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"13a73ed7-df71-4979-b793-eeada3b13402","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949504262","ivr_completed_at":"2026-07-02T07:43:32.975474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5812 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"206c6414-59ae-4bed-95af-54ef10e8a862","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/206c6414-59ae-4bed-95af-54ef10e8a862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5811
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5811 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.4,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5812
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"13a73ed7-df71-4979-b793-eeada3b13402","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949504262","ivr_completed_at":"2026-07-02T07:43:32.975474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:14:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5812 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":28,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/865ebf30-6885-49ab-bfb5-3e2af5be4157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5812
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"13a73ed7-df71-4979-b793-eeada3b13402","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949504262","ivr_completed_at":"2026-07-02T07:43:32.975474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:14:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:14:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5812 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb8ff2f3-d496-4d67-a5af-4966c022d8e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976835
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5813 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb8ff2f3-d496-4d67-a5af-4966c022d8e7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"543d8d13-8705-4a12-91dc-bff6f4465fb8","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917976835292","ivr_completed_at":"2026-07-02T07:49:29.975198"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5813 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb8ff2f3-d496-4d67-a5af-4966c022d8e7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5813 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb8ff2f3-d496-4d67-a5af-4966c022d8e7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.75,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  madam \u0905\u092a\u0928\u0947 \u0914\u0930 \u0938\u092c addition \u0939\u0948 \u0915\u094d\u092f\u093e\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5813 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb8ff2f3-d496-4d67-a5af-4966c022d8e7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  madam \u0905\u092a\u0928\u0947 \u0914\u0930 \u0938\u092c addition \u0939\u0948 \u0915\u094d\u092f\u093e\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb8ff2f3-d496-4d67-a5af-4966c022d8e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5813 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:25:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"865ebf30-6885-49ab-bfb5-3e2af5be4157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919460611
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 13:29:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5814 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5814
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"59ef29fd-3242-4f53-a325-dbbb364a1916","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T07:59:43.026736"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5814 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5814
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"59ef29fd-3242-4f53-a325-dbbb364a1916","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T07:59:43.026736"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:29:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5814 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.75,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u0906\u092a\u0915\u094b \u0915\u093f\u0924\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5814
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"59ef29fd-3242-4f53-a325-dbbb364a1916","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T07:59:43.026736"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5814 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":100,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u0906\u092a\u0915\u094b \u0915\u093f\u0924\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7bacdf0-8737-43a9-a3c2-0937866377a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5814
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"59ef29fd-3242-4f53-a325-dbbb364a1916","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460611382","ivr_completed_at":"2026-07-02T07:59:43.026736"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 13:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5814 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:40:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:40:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 13:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:40:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:40:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:40:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e11b732-fba7-47c1-9b2d-8713080ddca4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7bacdf0-8737-43a9-a3c2-0937866377a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22f9b215-8d99-465f-aa0f-8715cce9fdb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919088401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22f9b215-8d99-465f-aa0f-8715cce9fdb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 22f9b215-8d99-465f-aa0f-8715cce9fdb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 14:59:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5815 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22f9b215-8d99-465f-aa0f-8715cce9fdb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22f9b215-8d99-465f-aa0f-8715cce9fdb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5815
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 14:59:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5815 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919088401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d016ad2a-b401-4ef9-b54f-f1aba8f60acd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d016ad2a-b401-4ef9-b54f-f1aba8f60acd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5816 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919088401039 HTTP:200 response:{"status":"queued","message":"done","execution_id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","run_id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919088401039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5817 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5817
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919088401039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5817 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5817
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919088401039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5817 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22f9b215-8d99-465f-aa0f-8715cce9fdb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22f9b215-8d99-465f-aa0f-8715cce9fdb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5815
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5815 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d016ad2a-b401-4ef9-b54f-f1aba8f60acd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5816
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5816 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.35,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5817
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919088401039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 15:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5817 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":27,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87af7d3a-99b5-4854-b60e-a9b9460a52f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5817
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919088401039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 15:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5817 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":78}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d016ad2a-b401-4ef9-b54f-f1aba8f60acd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5816
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5816 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"87af7d3a-99b5-4854-b60e-a9b9460a52f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d016ad2a-b401-4ef9-b54f-f1aba8f60acd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7029554a-dd7f-4d2b-9f92-c6f3528bc2b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7029554a-dd7f-4d2b-9f92-c6f3528bc2b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7029554a-dd7f-4d2b-9f92-c6f3528bc2b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:24:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5818 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7029554a-dd7f-4d2b-9f92-c6f3528bc2b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7029554a-dd7f-4d2b-9f92-c6f3528bc2b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5818 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7029554a-dd7f-4d2b-9f92-c6f3528bc2b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7029554a-dd7f-4d2b-9f92-c6f3528bc2b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:25:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5818 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919929119779 HTTP:200 response:{"status":"queued","message":"done","execution_id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","run_id":"61fc761e-7fac-4cc6-8a88-9112c17e1828"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929119779"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5819 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5819
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929119779"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5819 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7029554a-dd7f-4d2b-9f92-c6f3528bc2b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5819
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929119779"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5819 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.38,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5819
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929119779"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 15:30:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5819 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":24,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61fc761e-7fac-4cc6-8a88-9112c17e1828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5819
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929119779"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 15:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5819 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7029554a-dd7f-4d2b-9f92-c6f3528bc2b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5820 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5820
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb56c796-0cb2-4d96-8e9f-b7648f708443","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375980077","ivr_completed_at":"2026-07-02T10:07:25.719088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:37:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5820 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5820
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb56c796-0cb2-4d96-8e9f-b7648f708443","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375980077","ivr_completed_at":"2026-07-02T10:07:25.719088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5820 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0924\u094b \u0909\u0938\u0915\u0947 \u0905\u092a\u0928\u0947 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5820
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb56c796-0cb2-4d96-8e9f-b7648f708443","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375980077","ivr_completed_at":"2026-07-02T10:07:25.719088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:39:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5820 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":160,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0924\u094b \u0909\u0938\u0915\u0947 \u0905\u092a\u0928\u0947 \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e6b9eb4-092c-4600-89b5-da5b00e152de
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5820
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb56c796-0cb2-4d96-8e9f-b7648f708443","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375980077","ivr_completed_at":"2026-07-02T10:07:25.719088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 15:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5820 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":160.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e6b9eb4-092c-4600-89b5-da5b00e152de","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":160.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1409a88a-c53b-464e-967d-09a34134d95d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916377296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:46:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5821 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1409a88a-c53b-464e-967d-09a34134d95d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dafc6ad8-020d-4ca0-9071-83a3043016fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:16:19.844634"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5821 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1409a88a-c53b-464e-967d-09a34134d95d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dafc6ad8-020d-4ca0-9071-83a3043016fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:16:19.844634"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5821 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:46:51 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1593
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1744
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1409a88a-c53b-464e-967d-09a34134d95d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dafc6ad8-020d-4ca0-9071-83a3043016fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:16:19.844634"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5821 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1409a88a-c53b-464e-967d-09a34134d95d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":99,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1409a88a-c53b-464e-967d-09a34134d95d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dafc6ad8-020d-4ca0-9071-83a3043016fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:16:19.844634"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:47:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 15:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5821 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916377296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:47:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5822 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7d56b7-73b1-4f91-bcf7-db0ae9a12584","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375689
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7d56b7-73b1-4f91-bcf7-db0ae9a12584
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7d7d56b7-73b1-4f91-bcf7-db0ae9a12584
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:48:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5823 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7d56b7-73b1-4f91-bcf7-db0ae9a12584","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7d56b7-73b1-4f91-bcf7-db0ae9a12584
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5823
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:48:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5823 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5822
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1c80934-db26-4ae9-bcd3-ddc9bf222590","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:18:27.484435"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5822 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5822
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1c80934-db26-4ae9-bcd3-ddc9bf222590","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:18:27.484435"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:48:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5822 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d7d56b7-73b1-4f91-bcf7-db0ae9a12584","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d7d56b7-73b1-4f91-bcf7-db0ae9a12584
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5823
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 15:48:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5823 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d7d56b7-73b1-4f91-bcf7-db0ae9a12584","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.7,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 doctor \u0915\u093e \u092a\u0924\u093e \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5822
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1c80934-db26-4ae9-bcd3-ddc9bf222590","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:18:27.484435"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5822 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":177,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 doctor \u0915\u093e \u092a\u0924\u093e \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5822
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1c80934-db26-4ae9-bcd3-ddc9bf222590","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916377296233","ivr_completed_at":"2026-07-02T10:18:27.484435"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 15:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5822 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"61fc761e-7fac-4cc6-8a88-9112c17e1828","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0b9d5536-ec41-4f66-a5b8-57f3ffbd1c89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":177.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbc9f1ce-7528-4664-9150-75aec9808fd4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917357373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbc9f1ce-7528-4664-9150-75aec9808fd4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cbc9f1ce-7528-4664-9150-75aec9808fd4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 16:58:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5824 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbc9f1ce-7528-4664-9150-75aec9808fd4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbc9f1ce-7528-4664-9150-75aec9808fd4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 16:58:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5824 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbc9f1ce-7528-4664-9150-75aec9808fd4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":69}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbc9f1ce-7528-4664-9150-75aec9808fd4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 16:59:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5824 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917357373419 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","run_id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cbc9f1ce-7528-4664-9150-75aec9808fd4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2d2ffeb-6036-4a46-87da-43eadc31dfd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357373419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5825 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2d2ffeb-6036-4a46-87da-43eadc31dfd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357373419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5825 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2d2ffeb-6036-4a46-87da-43eadc31dfd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357373419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5825 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.08,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2d2ffeb-6036-4a46-87da-43eadc31dfd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357373419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5825 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":6,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2d2ffeb-6036-4a46-87da-43eadc31dfd3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5825
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357373419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 17:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5825 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"576f14c8-bcb9-4d01-82ed-27505c45a588","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5826 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"576f14c8-bcb9-4d01-82ed-27505c45a588","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5826
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"998683cf-515a-4565-8bb1-d444072ae5d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694419126","ivr_completed_at":"2026-07-02T11:33:48.532923"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5826 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"576f14c8-bcb9-4d01-82ed-27505c45a588","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5826
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"998683cf-515a-4565-8bb1-d444072ae5d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694419126","ivr_completed_at":"2026-07-02T11:33:48.532923"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5826 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"576f14c8-bcb9-4d01-82ed-27505c45a588","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092f\u094b\u091c\u0928\u093e \u0915\u0947 \u0915\u093e\u0909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5826
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"998683cf-515a-4565-8bb1-d444072ae5d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694419126","ivr_completed_at":"2026-07-02T11:33:48.532923"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:04:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5826 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"576f14c8-bcb9-4d01-82ed-27505c45a588","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":58,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092f\u094b\u091c\u0928\u093e \u0915\u0947 \u0915\u093e\u0909\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/576f14c8-bcb9-4d01-82ed-27505c45a588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5826
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"998683cf-515a-4565-8bb1-d444072ae5d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694419126","ivr_completed_at":"2026-07-02T11:33:48.532923"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 17:04:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5826 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:05:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5827 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a2d2ffeb-6036-4a46-87da-43eadc31dfd3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":6.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5827
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5827 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5827
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5827 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919694419126 HTTP:200 response:{"status":"queued","message":"done","execution_id":"741936e3-06ca-4e9b-acd0-1787ff058024","run_id":"741936e3-06ca-4e9b-acd0-1787ff058024"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/741936e3-06ca-4e9b-acd0-1787ff058024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 741936e3-06ca-4e9b-acd0-1787ff058024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694419126"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5828 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/741936e3-06ca-4e9b-acd0-1787ff058024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694419126"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5828 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/741936e3-06ca-4e9b-acd0-1787ff058024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5828
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694419126"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5828 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"741936e3-06ca-4e9b-acd0-1787ff058024","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919950509
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5829 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919950509959 HTTP:200 response:{"status":"queued","message":"done","execution_id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","run_id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"11c150c4-2ab8-41ff-a62a-b199708c2495","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919950509959","ivr_completed_at":"2026-07-02T12:10:25.726231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5829 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5829 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.09,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5829 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28579ea5-68d0-48ca-ad61-fbec2e5857d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5830
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:40:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5830 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28579ea5-68d0-48ca-ad61-fbec2e5857d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5830
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5830 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28579ea5-68d0-48ca-ad61-fbec2e5857d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5830
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5830 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a28479f-e7fd-4487-900f-b6d58649afb9","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a28479f-e7fd-4487-900f-b6d58649afb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5829 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28579ea5-68d0-48ca-ad61-fbec2e5857d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5830
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 17:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5830 | status: call-disconnected | ivr_option: No input | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28579ea5-68d0-48ca-ad61-fbec2e5857d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5830
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:42:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 17:42:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5830 | status: completed | ivr_option: Outbound Followup | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1397cd-cfb0-4eab-aa9a-6e2384fb60ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351894
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 17:57:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5831 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15a4effa-385b-4401-878e-e79c360c6c02","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351894203","ivr_completed_at":"2026-07-02T12:27:40.191070"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5831 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15a4effa-385b-4401-878e-e79c360c6c02","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351894203","ivr_completed_at":"2026-07-02T12:27:40.191070"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:57:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5831 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15a4effa-385b-4401-878e-e79c360c6c02","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351894203","ivr_completed_at":"2026-07-02T12:27:40.191070"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5831 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":109,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/79b769b4-91e9-4b40-9b82-ce0634c7ac39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"15a4effa-385b-4401-878e-e79c360c6c02","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351894203","ivr_completed_at":"2026-07-02T12:27:40.191070"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 17:59:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 17:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 17:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5831 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"79b769b4-91e9-4b40-9b82-ce0634c7ac39","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":109.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919772345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 18:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5832 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb9739d4-27c4-4f12-a08c-3816503b4d28","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919772345675","ivr_completed_at":"2026-07-02T12:34:15.249895"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5832 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb9739d4-27c4-4f12-a08c-3816503b4d28","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919772345675","ivr_completed_at":"2026-07-02T12:34:15.249895"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5832 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:05:15 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1593
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1744
2026-07-02 18:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:05:40 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Obstetrics & Gynaecology', date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-02 18:05:40 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-02 18:05:40 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1593
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:159
2026-07-02 18:05:40 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Obstetrics & Gynaecology' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-02 18:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:29 phone:9772345675 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":23.94,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fb9739d4-27c4-4f12-a08c-3816503b4d28","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919772345675","ivr_completed_at":"2026-07-02T12:34:15.249895"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 18:07:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5832 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:08:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0802fe2a-eedf-4a5f-9084-189d7a4e5d2f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":203,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:08:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0802fe2a-eedf-4a5f-9084-189d7a4e5d2f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:08:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:08:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5832
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:08:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5832 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 18:09:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5833 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5833
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dae8b300-14d0-4cde-bbfe-cbd4696506c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-02T12:39:41.192345"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5833 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5833
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dae8b300-14d0-4cde-bbfe-cbd4696506c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-02T12:39:41.192345"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5833 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 sir \u0938\u0947 \u092c\u093e\u0924 \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5833
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dae8b300-14d0-4cde-bbfe-cbd4696506c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-02T12:39:41.192345"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 18:12:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5833 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":136,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 sir \u0938\u0947 \u092c\u093e\u0924 \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 18:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd220a0e-c8d8-4830-8a34-d7e6ab0a963e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 18:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 18:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5833
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 18:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5833 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:35:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:35:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:35:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 18:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:05:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:05:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:05:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd220a0e-c8d8-4830-8a34-d7e6ab0a963e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":136.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829108
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 19:37:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5834 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5834
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"75d4ebd6-2b24-4830-9a71-fb0ab73e479f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829108412","ivr_completed_at":"2026-07-02T14:08:24.018877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5834 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5834
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"75d4ebd6-2b24-4830-9a71-fb0ab73e479f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829108412","ivr_completed_at":"2026-07-02T14:08:24.018877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 19:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5834 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5834
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"75d4ebd6-2b24-4830-9a71-fb0ab73e479f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829108412","ivr_completed_at":"2026-07-02T14:08:24.018877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 19:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5834 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":72,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62cfc908-346b-41a3-9407-64b5bb85c0f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5834
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"75d4ebd6-2b24-4830-9a71-fb0ab73e479f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829108412","ivr_completed_at":"2026-07-02T14:08:24.018877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 19:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5834 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 19:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62cfc908-346b-41a3-9407-64b5bb85c0f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 20:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5835 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5835
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aa549d0-2a73-47d5-85d1-552f71dc4ac9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829018229","ivr_completed_at":"2026-07-02T14:57:19.711590"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5835 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5835
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aa549d0-2a73-47d5-85d1-552f71dc4ac9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829018229","ivr_completed_at":"2026-07-02T14:57:19.711590"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:27:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5835 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u0932 sonography \u0915\u0930\u093e\u0928\u0940 \u0939\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5835
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aa549d0-2a73-47d5-85d1-552f71dc4ac9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829018229","ivr_completed_at":"2026-07-02T14:57:19.711590"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5835 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":59,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u0932 sonography \u0915\u0930\u093e\u0928\u0940 \u0939\u0948\nu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8f39614-1d61-4e86-b896-d42959a4ff73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5835
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4aa549d0-2a73-47d5-85d1-552f71dc4ac9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829018229","ivr_completed_at":"2026-07-02T14:57:19.711590"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 20:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5835 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8f39614-1d61-4e86-b896-d42959a4ff73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 20:57:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5836 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5836
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e6b87505-c156-49a8-a1e7-bb9a0aec78c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-02T15:27:21.116341"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5836 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5836
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e6b87505-c156-49a8-a1e7-bb9a0aec78c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-02T15:27:21.116341"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5836 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.42,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u0930 \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5836
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e6b87505-c156-49a8-a1e7-bb9a0aec78c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-02T15:27:21.116341"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5836 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u0930 \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40ceea67-f2bb-498a-ba72-0a54d3663e01
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5836
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e6b87505-c156-49a8-a1e7-bb9a0aec78c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-02T15:27:21.116341"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 20:58:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 20:58:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 20:58:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5836 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"40ceea67-f2bb-498a-ba72-0a54d3663e01","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b159cf5b-4f36-47ef-9258-1d35453fbdf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058954
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5837 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b159cf5b-4f36-47ef-9258-1d35453fbdf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5837
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a52b45c0-e456-42f1-81d9-502ac2b5a32d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058954014","ivr_completed_at":"2026-07-02T15:31:02.837952"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5837 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b159cf5b-4f36-47ef-9258-1d35453fbdf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5837
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a52b45c0-e456-42f1-81d9-502ac2b5a32d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058954014","ivr_completed_at":"2026-07-02T15:31:02.837952"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5837 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737706
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:01:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5838 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3e02234a-5500-40b2-bc9f-35777e3b4954","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:31:18.382900"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5838 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3e02234a-5500-40b2-bc9f-35777e3b4954","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:31:18.382900"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5838 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b159cf5b-4f36-47ef-9258-1d35453fbdf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5837
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a52b45c0-e456-42f1-81d9-502ac2b5a32d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058954014","ivr_completed_at":"2026-07-02T15:31:02.837952"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5837 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b159cf5b-4f36-47ef-9258-1d35453fbdf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":82,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b159cf5b-4f36-47ef-9258-1d35453fbdf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5837
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a52b45c0-e456-42f1-81d9-502ac2b5a32d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058954014","ivr_completed_at":"2026-07-02T15:31:02.837952"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:02:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:02:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 21:02:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5837 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.99,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092f\u0939\u093e\u0902 \u0928\u093e hospital \u091c\u092f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3e02234a-5500-40b2-bc9f-35777e3b4954","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:31:18.382900"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:02:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5838 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092f\u0939\u093e\u0902 \u0928\u093e hospital \u091c\u092f\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7888c386-ad11-4d2d-8e78-2f38bba16f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3e02234a-5500-40b2-bc9f-35777e3b4954","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:31:18.382900"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 21:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5838 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7888c386-ad11-4d2d-8e78-2f38bba16f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"094601a6-5b65-4747-8895-a3ec19c1775d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737706
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/094601a6-5b65-4747-8895-a3ec19c1775d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 094601a6-5b65-4747-8895-a3ec19c1775d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:21:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5839 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"094601a6-5b65-4747-8895-a3ec19c1775d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/094601a6-5b65-4747-8895-a3ec19c1775d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5839
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5839 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737706
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5840 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"094601a6-5b65-4747-8895-a3ec19c1775d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/094601a6-5b65-4747-8895-a3ec19c1775d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5839
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:22:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5839 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5840
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d0ce2d-9eb6-47d8-9dc4-b22980881f66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:52:46.929160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5840 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5840
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d0ce2d-9eb6-47d8-9dc4-b22980881f66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:52:46.929160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:22:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5840 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.34,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hospital\nassistant: \u0915\u094d\u092f\u093e \u0906\u092a \u0905\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5840
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d0ce2d-9eb6-47d8-9dc4-b22980881f66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:52:46.929160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:23:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5840 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":77,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hospital\nassistant: \u0915\u094d\u092f\u093e \u0906\u092a \u0905\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/147cdca5-bff4-4acb-8636-dcc7f0cb1a04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5840
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d0ce2d-9eb6-47d8-9dc4-b22980881f66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737706685","ivr_completed_at":"2026-07-02T15:52:46.929160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-02 21:23:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5840 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"28579ea5-68d0-48ca-ad61-fbec2e5857d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917737706685 HTTP:200 response:{"status":"queued","message":"done","execution_id":"856413f7-e293-4647-b424-e0eb9a72bbd6","run_id":"856413f7-e293-4647-b424-e0eb9a72bbd6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737706685"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5841 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737706685"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5841 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737706685"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-02 21:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5841 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.33,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737706685"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 21:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5841 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/856413f7-e293-4647-b424-e0eb9a72bbd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737706685"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-02 21:30:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5841 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-02 21:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-02 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"856413f7-e293-4647-b424-e0eb9a72bbd6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"147cdca5-bff4-4acb-8636-dcc7f0cb1a04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919057838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/85fa27a9-d3e7-4296-89bb-2a161e50e488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 85fa27a9-d3e7-4296-89bb-2a161e50e488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:49:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5842 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919057838175 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","run_id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057838175"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5843 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057838175"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5843 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057838175"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5843 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/85fa27a9-d3e7-4296-89bb-2a161e50e488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5842
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5842 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.7,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057838175"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 02:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5843 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":27,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e6014fe-c498-4717-846e-b53b4e3d6e8d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057838175"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 02:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5843 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/85fa27a9-d3e7-4296-89bb-2a161e50e488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5842
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 02:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5842 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"85fa27a9-d3e7-4296-89bb-2a161e50e488","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"024ca2f0-ab66-46d1-b847-5d6515f90587","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/024ca2f0-ab66-46d1-b847-5d6515f90587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 024ca2f0-ab66-46d1-b847-5d6515f90587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5844 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"024ca2f0-ab66-46d1-b847-5d6515f90587","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/024ca2f0-ab66-46d1-b847-5d6515f90587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7bee53d-a552-43b3-833e-6ed731adb27e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T01:00:32.383276"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5844 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"024ca2f0-ab66-46d1-b847-5d6515f90587","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/024ca2f0-ab66-46d1-b847-5d6515f90587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7bee53d-a552-43b3-833e-6ed731adb27e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T01:00:32.383276"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 06:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5844 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"024ca2f0-ab66-46d1-b847-5d6515f90587","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment book \u0915\u0930\u0928\u093e \u0939\u0948\nassistant:  
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/024ca2f0-ab66-46d1-b847-5d6515f90587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7bee53d-a552-43b3-833e-6ed731adb27e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T01:00:32.383276"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 06:31:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5844 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df8a5a95-800f-4e91-b050-eab0d99ac41f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: df8a5a95-800f-4e91-b050-eab0d99ac41f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5845 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df8a5a95-800f-4e91-b050-eab0d99ac41f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5845 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df8a5a95-800f-4e91-b050-eab0d99ac41f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5845 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4e6014fe-c498-4717-846e-b53b4e3d6e8d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919928438009 HTTP:200 response:{"status":"queued","message":"done","execution_id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","run_id":"aa3bdbfb-f198-41fa-9299-3542c80837f7"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928438009"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5846 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5846
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928438009"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5846 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5846
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928438009"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 06:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5846 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'आज', preferred_time: '08:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 06:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 06:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 06:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '08:00 AM' → '08:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-03 06:41:53 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Vikasa Kumara Sarma', phone: '9928438009', doctor_id: 3, date: '2026-07-03', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-03 06:41:53 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-03 06:41:54 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-E46110 — Vikasa Kumara Sarma with Dr. Arun Sharma on 2026-07-03 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.75,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5846
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928438009"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 06:42:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5846 | status: call-disconnected | ivr_option: Outbound Followup | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:42:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":120,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 06:42:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/aa3bdbfb-f198-41fa-9299-3542c80837f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 06:42:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 06:42:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5846
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 06:42:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5846 | status: completed | ivr_option: Outbound Followup | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 06:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"df8a5a95-800f-4e91-b050-eab0d99ac41f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 07:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5847 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5847
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfaae0b4-f7b4-4955-beb7-7da1446743f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414061055","ivr_completed_at":"2026-07-03T02:01:03.842279"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5847 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5847
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfaae0b4-f7b4-4955-beb7-7da1446743f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414061055","ivr_completed_at":"2026-07-03T02:01:03.842279"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 07:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5847 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939\u093e\u0902 \u092a\u0930 mri \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5847
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfaae0b4-f7b4-4955-beb7-7da1446743f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414061055","ivr_completed_at":"2026-07-03T02:01:03.842279"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 07:31:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5847 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939\u093e\u0902 \u092a\u0930 mri \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3527c83-fa75-4c4a-be74-aa6d9d9c423a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5847
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bfaae0b4-f7b4-4955-beb7-7da1446743f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414061055","ivr_completed_at":"2026-07-03T02:01:03.842279"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 07:31:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5847 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 07:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 07:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e3527c83-fa75-4c4a-be74-aa6d9d9c423a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1776500-d31c-4dbe-a4e6-654d05ffcef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c1776500-d31c-4dbe-a4e6-654d05ffcef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:03:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5848 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1776500-d31c-4dbe-a4e6-654d05ffcef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5848
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:03:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5848 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1776500-d31c-4dbe-a4e6-654d05ffcef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5848
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:04:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5848 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"aa3bdbfb-f198-41fa-9299-3542c80837f7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":120.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918209561928 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4c536208-caf9-4309-bc1b-c058fa7e59df","run_id":"4c536208-caf9-4309-bc1b-c058fa7e59df"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209561928"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5849 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209561928"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5849 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209561928"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5849 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.03,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209561928"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 08:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5849 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":3,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c536208-caf9-4309-bc1b-c058fa7e59df
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209561928"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 08:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5849 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4c536208-caf9-4309-bc1b-c058fa7e59df","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1776500-d31c-4dbe-a4e6-654d05ffcef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18492e10-0f60-4d85-9116-d8f5fe4c62a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18492e10-0f60-4d85-9116-d8f5fe4c62a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 18492e10-0f60-4d85-9116-d8f5fe4c62a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:26:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5850 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18492e10-0f60-4d85-9116-d8f5fe4c62a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18492e10-0f60-4d85-9116-d8f5fe4c62a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5850
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:27:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5850 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da44efd0-7ded-4ae2-a308-b4c00459c0ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da44efd0-7ded-4ae2-a308-b4c00459c0ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: da44efd0-7ded-4ae2-a308-b4c00459c0ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:27:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5851 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18492e10-0f60-4d85-9116-d8f5fe4c62a4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":67}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18492e10-0f60-4d85-9116-d8f5fe4c62a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5850
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:27:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5850 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da44efd0-7ded-4ae2-a308-b4c00459c0ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da44efd0-7ded-4ae2-a308-b4c00459c0ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5851
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:27:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5851 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f6143d0-aa50-43ff-84bf-6942b7bd5b94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:28:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5852 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da44efd0-7ded-4ae2-a308-b4c00459c0ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da44efd0-7ded-4ae2-a308-b4c00459c0ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5851
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5851 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f6143d0-aa50-43ff-84bf-6942b7bd5b94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5852
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"efe5633f-dbd6-4aa6-8518-81c6c883ec6d","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+918949878239","ivr_completed_at":"2026-07-03T02:58:27.422095"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5852 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f6143d0-aa50-43ff-84bf-6942b7bd5b94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5852
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:28:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5852 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f6143d0-aa50-43ff-84bf-6942b7bd5b94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.75,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  emergency\nassistant:  \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5852
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5852 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f6143d0-aa50-43ff-84bf-6942b7bd5b94","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  emergency\nassistant:  \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f6143d0-aa50-43ff-84bf-6942b7bd5b94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5852
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5852 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949878239 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","run_id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 08:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949878239 HTTP:200 response:{"status":"queued","message":"done","execution_id":"eb26a0be-de12-40cc-b6ea-e95e7a6657e1","run_id":"eb26a0be-de12-40cc-b6ea-e95e7a6657e1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5853 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eb26a0be-de12-40cc-b6ea-e95e7a6657e1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eb26a0be-de12-40cc-b6ea-e95e7a6657e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: eb26a0be-de12-40cc-b6ea-e95e7a6657e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5854 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5853 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eb26a0be-de12-40cc-b6ea-e95e7a6657e1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eb26a0be-de12-40cc-b6ea-e95e7a6657e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5854
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5854 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5853 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"da44efd0-7ded-4ae2-a308-b4c00459c0ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eb26a0be-de12-40cc-b6ea-e95e7a6657e1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eb26a0be-de12-40cc-b6ea-e95e7a6657e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5854
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5854 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.23,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 08:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5853 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":15,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e58501ed-cda5-46c9-a5a7-e45df13b56f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949878239"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5853 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9fcde26-d4d7-4105-97f9-f37852adbf72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9fcde26-d4d7-4105-97f9-f37852adbf72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a9fcde26-d4d7-4105-97f9-f37852adbf72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5855 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9fcde26-d4d7-4105-97f9-f37852adbf72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9fcde26-d4d7-4105-97f9-f37852adbf72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5855 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae3fa67d-5bb5-4a9c-881c-532f30efe72d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ae3fa67d-5bb5-4a9c-881c-532f30efe72d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5856 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9fcde26-d4d7-4105-97f9-f37852adbf72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":68}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9fcde26-d4d7-4105-97f9-f37852adbf72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5855
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5855 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae3fa67d-5bb5-4a9c-881c-532f30efe72d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5856
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5856 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae3fa67d-5bb5-4a9c-881c-532f30efe72d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5856
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5856 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:35:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:35:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:35:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:35:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:50:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae3fa67d-5bb5-4a9c-881c-532f30efe72d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b0403d4-400a-4c68-ae28-d556de2c3379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b0403d4-400a-4c68-ae28-d556de2c3379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b0403d4-400a-4c68-ae28-d556de2c3379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-E46110
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 08:54:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5857 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b0403d4-400a-4c68-ae28-d556de2c3379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b0403d4-400a-4c68-ae28-d556de2c3379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5857 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-E46110
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 08:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5858 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d53ab596-7f4b-414d-ad41-7c41db73720d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T03:24:49.731847"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5858 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d53ab596-7f4b-414d-ad41-7c41db73720d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T03:24:49.731847"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:54:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5858 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b0403d4-400a-4c68-ae28-d556de2c3379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b0403d4-400a-4c68-ae28-d556de2c3379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5857 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.53,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  customer care executive \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d53ab596-7f4b-414d-ad41-7c41db73720d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928438009","ivr_completed_at":"2026-07-03T03:24:49.731847"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 08:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5858 | status: call-disconnected | ivr_option: Appointment Booking | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.53,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 08:55:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c23f53a8-53e1-486c-9cb0-d91c319b90c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  customer care executive \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:55:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c23f53a8-53e1-486c-9cb0-d91c319b90c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:55:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:55:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:55:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5858 | status: completed | ivr_option: Appointment Booking | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424966
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 08:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5859 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5859
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14fc1548-163f-4454-acaa-5b61f9a600a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-03T03:29:57.545061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5859 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5859
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14fc1548-163f-4454-acaa-5b61f9a600a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-03T03:29:57.545061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 08:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5859 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:02:10 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:30 phone:7424966557 reason:Doctor Callback Request
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.4,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  live agent\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5859
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14fc1548-163f-4454-acaa-5b61f9a600a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-03T03:29:57.545061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5859 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":161,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  live agent\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/610b0dc6-c8bb-4c65-8988-a482f2d33797
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5859
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:03:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5859 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"610b0dc6-c8bb-4c65-8988-a482f2d33797","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5860 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ceca7f57-3322-425b-91a0-dc369a349c90","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-03T03:39:27.739628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5860 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ceca7f57-3322-425b-91a0-dc369a349c90","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-03T03:39:27.739628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5860 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.81,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ceca7f57-3322-425b-91a0-dc369a349c90","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-03T03:39:27.739628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:09:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5860 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6bab91a3-c97a-42c6-8be3-69193c07acb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5860
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ceca7f57-3322-425b-91a0-dc369a349c90","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-03T03:39:27.739628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5860 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6bab91a3-c97a-42c6-8be3-69193c07acb7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:25:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5861 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5861
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b9760ae-876c-4cdb-95a1-8c7f30410684","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-03T03:55:24.119506"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5861 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5861
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b9760ae-876c-4cdb-95a1-8c7f30410684","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-03T03:55:24.119506"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:25:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5861 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.78,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902\nuser:  \u092a\u0924\u093e \u0915\u0930\u0928\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5861
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b9760ae-876c-4cdb-95a1-8c7f30410684","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-03T03:55:24.119506"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:26:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5861 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902\nuser:  \u092a\u0924\u093e \u0915\u0930\u0928\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/51c7476c-2174-49fb-9a27-85bcce805147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5861
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b9760ae-876c-4cdb-95a1-8c7f30410684","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-03T03:55:24.119506"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5861 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a9cbc6d-f25d-4c69-8497-dc150af45d13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a9cbc6d-f25d-4c69-8497-dc150af45d13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5a9cbc6d-f25d-4c69-8497-dc150af45d13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5862 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"51c7476c-2174-49fb-9a27-85bcce805147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a9cbc6d-f25d-4c69-8497-dc150af45d13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a9cbc6d-f25d-4c69-8497-dc150af45d13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:30:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5862 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"29e5a918-1fee-4847-bc18-d9925d7953a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5863 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a9cbc6d-f25d-4c69-8497-dc150af45d13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a9cbc6d-f25d-4c69-8497-dc150af45d13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5862
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:31:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5862 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"29e5a918-1fee-4847-bc18-d9925d7953a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5863
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ea605ea-c027-4fbc-a550-01bd6407c5a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:01:54.105205"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5863 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"29e5a918-1fee-4847-bc18-d9925d7953a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5863
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ea605ea-c027-4fbc-a550-01bd6407c5a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:01:54.105205"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:31:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5863 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"29e5a918-1fee-4847-bc18-d9925d7953a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u094d\u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5863
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ea605ea-c027-4fbc-a550-01bd6407c5a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:01:54.105205"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5863 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918955587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:32:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5864 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5864
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6aa04f-9c39-47da-a14e-eed581d4a1c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955587678","ivr_completed_at":"2026-07-03T04:02:59.254714"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5864 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5864
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6aa04f-9c39-47da-a14e-eed581d4a1c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955587678","ivr_completed_at":"2026-07-03T04:02:59.254714"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:33:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5864 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"29e5a918-1fee-4847-bc18-d9925d7953a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u094d\u0930\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/29e5a918-1fee-4847-bc18-d9925d7953a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5863
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ea605ea-c027-4fbc-a550-01bd6407c5a3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:01:54.105205"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5863 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"ou
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5864
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6aa04f-9c39-47da-a14e-eed581d4a1c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955587678","ivr_completed_at":"2026-07-03T04:02:59.254714"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5864 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e512c2e2-de13-4c25-9b9b-1950f091119a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5864
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6aa04f-9c39-47da-a14e-eed581d4a1c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955587678","ivr_completed_at":"2026-07-03T04:02:59.254714"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:33:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5864 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:35:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:35:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e58501ed-cda5-46c9-a5a7-e45df13b56f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:35:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e512c2e2-de13-4c25-9b9b-1950f091119a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5865 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5865
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6c31cffb-42c3-4e8a-a52a-0c3c2aa1e65f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:06:41.551790"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5865 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5865
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6c31cffb-42c3-4e8a-a52a-0c3c2aa1e65f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:06:41.551790"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5865 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.5,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u094d\u0930\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5865
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6c31cffb-42c3-4e8a-a52a-0c3c2aa1e65f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:06:41.551790"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5865 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917\u094d\u0930\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2162b1fb-40a5-4ab2-a06a-cac36fb27312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5865
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6c31cffb-42c3-4e8a-a52a-0c3c2aa1e65f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-03T04:06:41.551790"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:37:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5865 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919530401823 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","run_id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b9c43ba-d027-4b17-a855-e6b952be2c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b9c43ba-d027-4b17-a855-e6b952be2c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530401823"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5866 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b9c43ba-d027-4b17-a855-e6b952be2c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5866
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530401823"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5866 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:40:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:40:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:40:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b9c43ba-d027-4b17-a855-e6b952be2c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5866
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919530401823"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5866 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:50:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2162b1fb-40a5-4ab2-a06a-cac36fb27312","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916367831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 09:57:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5867 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5867
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"764d6a3c-f487-480d-82cb-b32299d86c69","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-03T04:27:13.143692"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5867 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5867
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"764d6a3c-f487-480d-82cb-b32299d86c69","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-03T04:27:13.143692"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5867 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:58:12 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Ka'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1513
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1744
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5867
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"764d6a3c-f487-480d-82cb-b32299d86c69","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-03T04:27:13.143692"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:58:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5867 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313c9f39-904e-4675-a29f-4ad24d424fa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5867
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"764d6a3c-f487-480d-82cb-b32299d86c69","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-03T04:27:13.143692"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 09:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5867 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"313c9f39-904e-4675-a29f-4ad24d424fa5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df5c129e-ed75-412e-bc77-3d87ef86c958","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918239551
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5868 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df5c129e-ed75-412e-bc77-3d87ef86c958","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5868
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b33b60fa-c67a-4712-ba15-4d1bd52196ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:32:16.689615"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5868 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df5c129e-ed75-412e-bc77-3d87ef86c958","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5868
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b33b60fa-c67a-4712-ba15-4d1bd52196ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:32:16.689615"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5868 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df5c129e-ed75-412e-bc77-3d87ef86c958","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hospital \u092e\u0947\u0902 \u0906\u091c \u0939\u0940 \u0924\u094b \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5868
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b33b60fa-c67a-4712-ba15-4d1bd52196ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:32:16.689615"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:03:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5868 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"df5c129e-ed75-412e-bc77-3d87ef86c958","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hospital \u092e\u0947\u0902 \u0906\u091c \u0939\u0940 \u0924\u094b \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/df5c129e-ed75-412e-bc77-3d87ef86c958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5868
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5868 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918239551
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5869 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5869
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b1cc09d-6b1a-435d-a637-c08265b96378","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:34:15.553278"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5869 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5869
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b1cc09d-6b1a-435d-a637-c08265b96378","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:34:15.553278"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5869 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.79,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rgh \u0915\u093e \u0938\u0941\u0935\u093f\u0927\u093e \u0939\u0948\n
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5869
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b1cc09d-6b1a-435d-a637-c08265b96378","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:34:15.553278"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5869 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rgh \u0915\u093e \u0938\u0941\u0935\u093f\u0927\u093e \u0939\u0948\nas
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7506100d-36ee-418a-b003-43999c258bca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5869
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b1cc09d-6b1a-435d-a637-c08265b96378","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239551602","ivr_completed_at":"2026-07-03T04:34:15.553278"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5869 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:05:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:05:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:05:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:05:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:10:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:10:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7506100d-36ee-418a-b003-43999c258bca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916261943
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:15:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5870 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5870
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0fb430e3-ab85-40a2-8ef4-aac40f27fa29","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916261943256","ivr_completed_at":"2026-07-03T04:46:11.786657"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5870 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5870
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0fb430e3-ab85-40a2-8ef4-aac40f27fa29","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916261943256","ivr_completed_at":"2026-07-03T04:46:11.786657"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5870 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:16:34 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1593
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1744
2026-07-03 10:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Toshi Agarwal', date: 'आज', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 10:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 10:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 10:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-03 10:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Toshi Agarwal', date: 'आज'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 10:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 10:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 10:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Priya Chauhan', phone: '6261943256', doctor_id: 4, date: '2026-07-03', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-03 10:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-03 10:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-58A341 — Priya Chauhan with Dr. Toshi Agarwal on 2026-07-03 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  actually \u092e\u0941\u091d\u0947 gynecologist \u0915\u094b \u092d\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5870
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0fb430e3-ab85-40a2-8ef4-aac40f27fa29","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916261943256","ivr_completed_at":"2026-07-03T04:46:11.786657"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-58A341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 10:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5870 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:20:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":231,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  actually \u092e\u0941\u091d\u0947 gynecologist \u0915\u094b \u092d\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:20:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d19cdabb-5906-4a14-94a5-6e3a9d975330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:20:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:20:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5870
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:20:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5870 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":231.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d19cdabb-5906-4a14-94a5-6e3a9d975330","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":231.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f76211f-ceee-492c-80c7-fb066d69273c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694176
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5871 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:28:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5872 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f76211f-ceee-492c-80c7-fb066d69273c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5871
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da8a395e-05f9-4caa-9982-b3edbab86aad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694176359","ivr_completed_at":"2026-07-03T04:58:31.535201"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5871 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f76211f-ceee-492c-80c7-fb066d69273c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5871
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da8a395e-05f9-4caa-9982-b3edbab86aad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694176359","ivr_completed_at":"2026-07-03T04:58:31.535201"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5871 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b290303b-a8db-4dfc-9525-22700170f4c3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983841427","ivr_completed_at":"2026-07-03T04:58:41.107647"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5872 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b290303b-a8db-4dfc-9525-22700170f4c3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983841427","ivr_completed_at":"2026-07-03T04:58:41.107647"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5872 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f76211f-ceee-492c-80c7-fb066d69273c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"ou
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5871
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da8a395e-05f9-4caa-9982-b3edbab86aad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694176359","ivr_completed_at":"2026-07-03T04:58:31.535201"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5871 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f76211f-ceee-492c-80c7-fb066d69273c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f76211f-ceee-492c-80c7-fb066d69273c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5871
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da8a395e-05f9-4caa-9982-b3edbab86aad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694176359","ivr_completed_at":"2026-07-03T04:58:31.535201"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5871 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e hospital \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b290303b-a8db-4dfc-9525-22700170f4c3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983841427","ivr_completed_at":"2026-07-03T04:58:41.107647"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5872 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":58,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e hospital \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/265ea756-8eb4-4d87-8b12-53e7eeafd479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b290303b-a8db-4dfc-9525-22700170f4c3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983841427","ivr_completed_at":"2026-07-03T04:58:41.107647"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5872 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"265ea756-8eb4-4d87-8b12-53e7eeafd479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"938407aa-0728-4a7c-a176-eebc6b37d802","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/938407aa-0728-4a7c-a176-eebc6b37d802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 938407aa-0728-4a7c-a176-eebc6b37d802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5873 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"938407aa-0728-4a7c-a176-eebc6b37d802","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/938407aa-0728-4a7c-a176-eebc6b37d802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5873
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:32:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5873 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"938407aa-0728-4a7c-a176-eebc6b37d802","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/938407aa-0728-4a7c-a176-eebc6b37d802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5873
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5873 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65213e22-6edb-45c9-9834-4b45edb25e24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65213e22-6edb-45c9-9834-4b45edb25e24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 65213e22-6edb-45c9-9834-4b45edb25e24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5874 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3b9c43ba-d027-4b17-a855-e6b952be2c8a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"65213e22-6edb-45c9-9834-4b45edb25e24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65213e22-6edb-45c9-9834-4b45edb25e24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65213e22-6edb-45c9-9834-4b45edb25e24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5874
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:35:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5874 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65213e22-6edb-45c9-9834-4b45edb25e24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65213e22-6edb-45c9-9834-4b45edb25e24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5874
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5874 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5ec68e9-b735-49c2-8876-59921689d739","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5ec68e9-b735-49c2-8876-59921689d739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f5ec68e9-b735-49c2-8876-59921689d739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5875 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5ec68e9-b735-49c2-8876-59921689d739","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5ec68e9-b735-49c2-8876-59921689d739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5875
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5875 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887890808 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c9f0066c-668f-472c-bf2b-664ef103378b","run_id":"c9f0066c-668f-472c-bf2b-664ef103378b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 10:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829270869 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d329f431-42f0-46fe-94e6-3a1ae062918c","run_id":"d329f431-42f0-46fe-94e6-3a1ae062918c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 10:40:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829270869 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d2947de7-4206-40ad-9c27-9ff72358ba81","run_id":"d2947de7-4206-40ad-9c27-9ff72358ba81"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9f0066c-668f-472c-bf2b-664ef103378b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9f0066c-668f-472c-bf2b-664ef103378b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c9f0066c-668f-472c-bf2b-664ef103378b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887890808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5876 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9f0066c-668f-472c-bf2b-664ef103378b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9f0066c-668f-472c-bf2b-664ef103378b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5876
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887890808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5876 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5877 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d329f431-42f0-46fe-94e6-3a1ae062918c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d329f431-42f0-46fe-94e6-3a1ae062918c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d329f431-42f0-46fe-94e6-3a1ae062918c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5878 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5877
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5877 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d329f431-42f0-46fe-94e6-3a1ae062918c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d329f431-42f0-46fe-94e6-3a1ae062918c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5878 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d329f431-42f0-46fe-94e6-3a1ae062918c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f5ec68e9-b735-49c2-8876-59921689d739","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9f0066c-668f-472c-bf2b-664ef103378b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9f0066c-668f-472c-bf2b-664ef103378b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5876
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887890808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5876 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5877
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5877 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d329f431-42f0-46fe-94e6-3a1ae062918c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d329f431-42f0-46fe-94e6-3a1ae062918c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5878
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5878 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.98,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5877
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 10:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5877 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2947de7-4206-40ad-9c27-9ff72358ba81
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5877
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829270869"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 10:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5877 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919461224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5879 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5879
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2e6c05e-ecb5-4614-8f5e-237554eb653e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-03T05:11:34.172624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5879 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5879
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2e6c05e-ecb5-4614-8f5e-237554eb653e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-03T05:11:34.172624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5879 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":28.55,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 gynec \u0915\u093e doctor \u0915\u092c \u0938\u0947 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5879
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2e6c05e-ecb5-4614-8f5e-237554eb653e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-03T05:11:34.172624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:45:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5879 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4f9fabe-5c7f-4cf7-be00-420793d248f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919461224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:45:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5880 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":28.55,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":225,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 gynec \u0915\u093e doctor \u0915\u092c \u0938\u0947 \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d86f8c3-482c-47cd-bc9d-09d901fa7b1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5879
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f2e6c05e-ecb5-4614-8f5e-237554eb653e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-03T05:11:34.172624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:45:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5879 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4f9fabe-5c7f-4cf7-be00-420793d248f5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"94038099-6da0-4697-9130-71ea158a0aa8","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919461224747","ivr_completed_at":"2026-07-03T05:15:28.365377"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:45:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5880 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4f9fabe-5c7f-4cf7-be00-420793d248f5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5880 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4f9fabe-5c7f-4cf7-be00-420793d248f5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.61,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a\u0915\u0940 gynec \u0915\u0947 \u0905\u0902\u0926\u0930 \u0915\u094b\u0908 \u0926\u093f\u0916\u093e\u0928\u093e \u0925\u093e patient \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:46:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5880 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b4f9fabe-5c7f-4cf7-be00-420793d248f5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a\u0915\u0940 gynec \u0915\u0947 \u0905\u0902\u0926\u0930 \u0915\u094b\u0908 \u0926\u093f\u0916\u093e\u0928\u093e \u0925\u093e patient \u0915\u094b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b4f9fabe-5c7f-4cf7-be00-420793d248f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5880 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:50:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:50:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:50:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:50:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d86f8c3-482c-47cd-bc9d-09d901fa7b1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":225.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649994
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5881 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5881
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dbc5ffdc-2f95-4938-9768-ee5804570efc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649994447","ivr_completed_at":"2026-07-03T05:23:14.048898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:53:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5881 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5881
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dbc5ffdc-2f95-4938-9768-ee5804570efc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649994447","ivr_completed_at":"2026-07-03T05:23:14.048898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:53:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5881 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Mahesh Kulhari', date: 'आज', preferred_time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 10:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 10:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Mahesh Kulhari' → 1 found: Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 10:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '2:00 PM' → '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-03 10:54:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:316
2026-07-03 10:54:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Manju Sekhavata', phone: '9649994447', doctor_id: 9, date: '2026-07-03', time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-03 10:54:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '2:00 PM' → '2:00 PM' → '14:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-03 10:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-D4CED0 — Manju Sekhavata with Dr. Mahesh Kulhari on 2026-07-03 at 2:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.98,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u092e\u0939\u0947\u0936 \u0915\u0941\u0932\u094d\u0939\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5881
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dbc5ffdc-2f95-4938-9768-ee5804570efc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649994447","ivr_completed_at":"2026-07-03T05:23:14.048898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-D4CED0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 10:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5881 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u092e\u0939\u0947\u0936 \u0915\u0941\u0932\u094d\u0939\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4aae6b2-fedd-4c77-b885-4813fecba4d9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5881
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5881 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d4aae6b2-fedd-4c77-b885-4813fecba4d9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413563
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 10:56:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5882 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5882
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f378e51b-3f8d-425f-bcd4-d0d4520f86f9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413563949","ivr_completed_at":"2026-07-03T05:26:30.448862"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5882 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5882
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f378e51b-3f8d-425f-bcd4-d0d4520f86f9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413563949","ivr_completed_at":"2026-07-03T05:26:30.448862"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:56:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5882 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'आज', preferred_time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 10:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 10:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 10:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:30 AM' → '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-03 10:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:316
2026-07-03 10:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Prabhat Sharma', phone: '9413563949', doctor_id: 12, date: '2026-07-03', time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-03 10:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:30 AM' → '11:30 AM' → '11:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-03 10:57:44 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-3BF0C8 — Prabhat Sharma with Dr. Jyoti Sharma on 2026-07-03 at 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 physician \u0939\u0948 \u0928\u093e \u090f\u0915 \u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5882
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f378e51b-3f8d-425f-bcd4-d0d4520f86f9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413563949","ivr_completed_at":"2026-07-03T05:26:30.448862"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-3BF0C8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 10:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5882 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 10:58:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":119,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 physician \u0939\u0948 \u0928\u093e \u090f\u0915 \u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 10:58:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78c3f312-ab46-4e59-b1fa-eb0d684f845b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 10:58:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 10:58:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5882
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 10:58:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5882 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:45:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"78c3f312-ab46-4e59-b1fa-eb0d684f845b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":119.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"061923a8-44fc-4444-b6b0-fd7c78ecbf56","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649017
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 11:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5883 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"061923a8-44fc-4444-b6b0-fd7c78ecbf56","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5883
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2330596-1fbc-4b9e-a009-27aa3539cf84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649017017","ivr_completed_at":"2026-07-03T06:27:55.501416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5883 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"061923a8-44fc-4444-b6b0-fd7c78ecbf56","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5883
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2330596-1fbc-4b9e-a009-27aa3539cf84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649017017","ivr_completed_at":"2026-07-03T06:27:55.501416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 11:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5883 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:59:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Neha Jangid', date: 'आज', preferred_time: '11:47 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 11:59:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 11:59:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Neha Jangid' → 1 found: Dr. Neha Jangid
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5884 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5884
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da4d8e7d-dd7e-45fb-9f16-3ce972e7a322","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:29:49.319794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5884 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5884
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da4d8e7d-dd7e-45fb-9f16-3ce972e7a322","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:29:49.319794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 11:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5884 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Toshi Agarwal', date: 'आज', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:113
2026-07-03 12:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:125
2026-07-03 12:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-03 12:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:00 PM' → '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:233
2026-07-03 12:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:316
2026-07-03 12:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Vijaya', phone: '7976105597', doctor_id: 4, date: '2026-07-03', time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:319
2026-07-03 12:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '1:00 PM' → '1:00 PM' → '13:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:344
2026-07-03 12:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-3E90E6 — Vijaya with Dr. Toshi Agarwal on 2026-07-03 at 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:386
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"061923a8-44fc-4444-b6b0-fd7c78ecbf56","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.73,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5883
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2330596-1fbc-4b9e-a009-27aa3539cf84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649017017","ivr_completed_at":"2026-07-03T06:27:55.501416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5883 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"061923a8-44fc-4444-b6b0-fd7c78ecbf56","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":214,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/061923a8-44fc-4444-b6b0-fd7c78ecbf56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5883
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5883 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.8,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5884
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"da4d8e7d-dd7e-45fb-9f16-3ce972e7a322","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:29:49.319794"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-3E90E6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 12:01:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5884 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"155d71bb-75eb-4dd8-a140-efe33487bcaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/155d71bb-75eb-4dd8-a140-efe33487bcaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5884
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5884 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5ec68e9-b735-49c2-8876-59921689d739","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5ec68e9-b735-49c2-8876-59921689d739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5875
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:02:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5875 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7fff8414-ebf1-4b14-94ac-dbd1991a98f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-3E90E6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 12:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5885 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5ec68e9-b735-49c2-8876-59921689d739","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5ec68e9-b735-49c2-8876-59921689d739
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5875
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:02:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5875 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7fff8414-ebf1-4b14-94ac-dbd1991a98f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5885
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c47df6e-c966-4cf5-b5c9-f2735fad1727","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:32:44.751503"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5885 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7fff8414-ebf1-4b14-94ac-dbd1991a98f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5885
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c47df6e-c966-4cf5-b5c9-f2735fad1727","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:32:44.751503"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5885 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7fff8414-ebf1-4b14-94ac-dbd1991a98f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.33,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cab \u0915\u0930\u0935\u093e\u0928\u0940 \u0925\u0940\nassistant:  \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5885
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c47df6e-c966-4cf5-b5c9-f2735fad1727","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:32:44.751503"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:04:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5885 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:04:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7fff8414-ebf1-4b14-94ac-dbd1991a98f5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":96,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cab \u0915\u0930\u0935\u093e\u0928\u0940 \u0925\u0940\nassistant:  \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:04:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7fff8414-ebf1-4b14-94ac-dbd1991a98f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:04:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:04:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5885
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:04:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5885 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85ff58c-f33e-4ef3-b0c9-cd38a424511f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85ff58c-f33e-4ef3-b0c9-cd38a424511f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a85ff58c-f33e-4ef3-b0c9-cd38a424511f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-3E90E6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 12:04:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5886 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85ff58c-f33e-4ef3-b0c9-cd38a424511f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85ff58c-f33e-4ef3-b0c9-cd38a424511f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5886
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5886 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2947de7-4206-40ad-9c27-9ff72358ba81","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a85ff58c-f33e-4ef3-b0c9-cd38a424511f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85ff58c-f33e-4ef3-b0c9-cd38a424511f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85ff58c-f33e-4ef3-b0c9-cd38a424511f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5886
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5886 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90bfa6cc-099c-47a4-a18c-8f16a518a3c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-3E90E6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:691
2026-07-03 12:07:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5887 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90bfa6cc-099c-47a4-a18c-8f16a518a3c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"367dbb36-9aea-4e2d-a02c-5624d851ea95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:37:33.075443"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5887 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90bfa6cc-099c-47a4-a18c-8f16a518a3c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"367dbb36-9aea-4e2d-a02c-5624d851ea95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:37:33.075443"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:07:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5887 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61f9048a-075b-4a05-a651-17ac277c57c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 61f9048a-075b-4a05-a651-17ac277c57c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5888 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90bfa6cc-099c-47a4-a18c-8f16a518a3c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":4.47,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cab booking\nassistant:  \u092e\u093e\u092b\u093c \u0915\u0940\u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"367dbb36-9aea-4e2d-a02c-5624d851ea95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976105597","ivr_completed_at":"2026-07-03T06:37:33.075443"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:08:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5887 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:08:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90bfa6cc-099c-47a4-a18c-8f16a518a3c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":52,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cab booking\nassistant:  \u092e\u093e\u092b\u093c \u0915\u0940\u091c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:08:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90bfa6cc-099c-47a4-a18c-8f16a518a3c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:08:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:08:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:08:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5887 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61f9048a-075b-4a05-a651-17ac277c57c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5888
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5888 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":69}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61f9048a-075b-4a05-a651-17ac277c57c3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5888
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5888 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976105597 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a9862cc6-10c3-4007-b26d-899877074cab","run_id":"a9862cc6-10c3-4007-b26d-899877074cab"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 12:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976113328 HTTP:200 response:{"status":"queued","message":"done","execution_id":"fce483cf-c9b3-4a0f-b656-c508549d357b","run_id":"fce483cf-c9b3-4a0f-b656-c508549d357b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9862cc6-10c3-4007-b26d-899877074cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9862cc6-10c3-4007-b26d-899877074cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976105597"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5890 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fce483cf-c9b3-4a0f-b656-c508549d357b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5889
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976113328"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5889 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fce483cf-c9b3-4a0f-b656-c508549d357b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5889
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976113328"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5889 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9862cc6-10c3-4007-b26d-899877074cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9862cc6-10c3-4007-b26d-899877074cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976105597"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5890 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fce483cf-c9b3-4a0f-b656-c508549d357b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5889
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976113328"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5889 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9862cc6-10c3-4007-b26d-899877074cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9862cc6-10c3-4007-b26d-899877074cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976105597"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5890 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9862cc6-10c3-4007-b26d-899877074cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.09,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9862cc6-10c3-4007-b26d-899877074cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976105597"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5890 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9862cc6-10c3-4007-b26d-899877074cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":7,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9862cc6-10c3-4007-b26d-899877074cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5890
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976105597"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5890 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:11:19 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:31 phone:7976113328 reason:Cab Booking Request
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.99,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fce483cf-c9b3-4a0f-b656-c508549d357b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5889
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976113328"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:11:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5889 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fce483cf-c9b3-4a0f-b656-c508549d357b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5889
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976113328"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:11:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5889 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"61f9048a-075b-4a05-a651-17ac277c57c3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919314511
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:24:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5891 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5891
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"884d3966-d7b6-4711-89f8-b87b71e8016b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314511018","ivr_completed_at":"2026-07-03T06:55:13.754385"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5891 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5891
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"884d3966-d7b6-4711-89f8-b87b71e8016b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314511018","ivr_completed_at":"2026-07-03T06:55:13.754385"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:25:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5891 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fce483cf-c9b3-4a0f-b656-c508549d357b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u0905\u0939\u092e\u0926 hospital \u0938\u0947 \u092c\u094b\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5891
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"884d3966-d7b6-4711-89f8-b87b71e8016b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314511018","ivr_completed_at":"2026-07-03T06:55:13.754385"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5891 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f6a35c1-674a-48b0-a3df-e2be413f23a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u0905\u0939\u092e\u0926 hospital \u0938\u0947 \u092c\u094b\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f6a35c1-674a-48b0-a3df-e2be413f23a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5891
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"884d3966-d7b6-4711-89f8-b87b71e8016b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919314511018","ivr_completed_at":"2026-07-03T06:55:13.754385"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:26:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5891 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da363a83-eb98-446f-bbe0-96575e00b102","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919314511
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da363a83-eb98-446f-bbe0-96575e00b102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: da363a83-eb98-446f-bbe0-96575e00b102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5892 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da363a83-eb98-446f-bbe0-96575e00b102","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da363a83-eb98-446f-bbe0-96575e00b102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5892
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5892 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da363a83-eb98-446f-bbe0-96575e00b102","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da363a83-eb98-446f-bbe0-96575e00b102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5892
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:27:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5892 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"270538c9-1b6f-47b9-b35f-417318fa1a63","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5893 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"270538c9-1b6f-47b9-b35f-417318fa1a63","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0376becc-10e9-44d3-902c-cf2afd9dfd45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929139505","ivr_completed_at":"2026-07-03T06:58:18.504728"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5893 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"270538c9-1b6f-47b9-b35f-417318fa1a63","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0376becc-10e9-44d3-902c-cf2afd9dfd45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929139505","ivr_completed_at":"2026-07-03T06:58:18.504728"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:28:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5893 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"270538c9-1b6f-47b9-b35f-417318fa1a63","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  main aapke yahaan aaj visit chal raha hai kya khaali\nassistant: \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0376becc-10e9-44d3-902c-cf2afd9dfd45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929139505","ivr_completed_at":"2026-07-03T06:58:18.504728"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5893 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"270538c9-1b6f-47b9-b35f-417318fa1a63","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  main aapke yahaan aaj visit chal raha hai kya khaali\nassistant: \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/270538c9-1b6f-47b9-b35f-417318fa1a63
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0376becc-10e9-44d3-902c-cf2afd9dfd45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929139505","ivr_completed_at":"2026-07-03T06:58:18.504728"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:29:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5893 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a8e4723-35f5-4450-9903-0d987c04903b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a8e4723-35f5-4450-9903-0d987c04903b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7a8e4723-35f5-4450-9903-0d987c04903b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:29:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5894 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a8e4723-35f5-4450-9903-0d987c04903b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a8e4723-35f5-4450-9903-0d987c04903b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5894
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:29:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5894 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a8e4723-35f5-4450-9903-0d987c04903b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a8e4723-35f5-4450-9903-0d987c04903b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5894
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5894 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919314511018 HTTP:200 response:{"status":"queued","message":"done","execution_id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","run_id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 12:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919929139505 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6aa45468-a809-44b7-a68f-7dd106711705","run_id":"6aa45468-a809-44b7-a68f-7dd106711705"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2170
2026-07-03 12:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a8e4723-35f5-4450-9903-0d987c04903b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0307ffb3-6fe8-467b-885e-f0dfb7486734","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0307ffb3-6fe8-467b-885e-f0dfb7486734
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0307ffb3-6fe8-467b-885e-f0dfb7486734
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5897 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0307ffb3-6fe8-467b-885e-f0dfb7486734","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0307ffb3-6fe8-467b-885e-f0dfb7486734
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5897 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0307ffb3-6fe8-467b-885e-f0dfb7486734","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0307ffb3-6fe8-467b-885e-f0dfb7486734
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5897 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919682397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5898 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6aa45468-a809-44b7-a68f-7dd106711705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929139505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5895 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adb593-ebdd-4cbe-b77e-086bf61e2a9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5896
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314511018"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5896 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adb593-ebdd-4cbe-b77e-086bf61e2a9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5896
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314511018"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5896 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6aa45468-a809-44b7-a68f-7dd106711705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929139505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5895 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"55830329-8609-4a92-a79c-6abb9760e751","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919682397581","ivr_completed_at":"2026-07-03T07:01:28.387186"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5898 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"55830329-8609-4a92-a79c-6abb9760e751","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919682397581","ivr_completed_at":"2026-07-03T07:01:28.387186"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5898 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6aa45468-a809-44b7-a68f-7dd106711705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929139505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5895 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adb593-ebdd-4cbe-b77e-086bf61e2a9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5896
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314511018"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:31:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5896 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adb593-ebdd-4cbe-b77e-086bf61e2a9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5896
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314511018"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5896 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.2,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6aa45468-a809-44b7-a68f-7dd106711705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929139505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:31:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5895 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6aa45468-a809-44b7-a68f-7dd106711705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":13,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6aa45468-a809-44b7-a68f-7dd106711705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929139505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:31:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5895 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32adb593-ebdd-4cbe-b77e-086bf61e2a9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5896
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314511018"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:626
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5896 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  statement \u0915\u0930\u0935\u093e\u0928\u093e \u0939\u0948 \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"55830329-8609-4a92-a79c-6abb9760e751","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919682397581","ivr_completed_at":"2026-07-03T07:01:28.387186"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5898 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  statement \u0915\u0930\u0935\u093e\u0928\u093e \u0939\u0948 \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/95c6d066-9750-4e15-98c2-4a2a856e59e4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"55830329-8609-4a92-a79c-6abb9760e751","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919682397581","ivr_completed_at":"2026-07-03T07:01:28.387186"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:32:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5898 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:40:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"95c6d066-9750-4e15-98c2-4a2a856e59e4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:521
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:612
2026-07-03 12:41:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5899 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ed920c8a-9d54-4e3f-952f-d211b6fef92e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-03T07:11:38.796655"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5899 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ed920c8a-9d54-4e3f-952f-d211b6fef92e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-03T07:11:38.796655"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:41:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5899 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:32 phone:9928441122 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1934
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":34.4,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ed920c8a-9d54-4e3f-952f-d211b6fef92e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-03T07:11:38.796655"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:45:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5899 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":221,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:511
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cebce674-8ee9-4e30-9a81-e20f010f1148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ed920c8a-9d54-4e3f-952f-d211b6fef92e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-03T07:11:38.796655"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:586
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:596
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:603
2026-07-03 12:45:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5899 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:706
2026-07-03 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":34.4,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:763
2026-07-03 12:50:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919928441122 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4f36e69e-ec99-4823-b257-9242305bb06c","run_id":"4f36e69e-ec99-4823-b257-9242305bb06c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f36e69e-ec99-4823-b257-9242305bb06c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4f36e69e-ec99-4823-b257-9242305bb06c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928441122"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 12:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5900 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f36e69e-ec99-4823-b257-9242305bb06c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5900
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928441122"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 12:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5900 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f36e69e-ec99-4823-b257-9242305bb06c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5900
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928441122"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5900 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 12:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4f36e69e-ec99-4823-b257-9242305bb06c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cebce674-8ee9-4e30-9a81-e20f010f1148","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":221.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db4b1f63-0441-48a0-ab45-e1207aa5d7f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917239898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db4b1f63-0441-48a0-ab45-e1207aa5d7f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: db4b1f63-0441-48a0-ab45-e1207aa5d7f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5901 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db4b1f63-0441-48a0-ab45-e1207aa5d7f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db4b1f63-0441-48a0-ab45-e1207aa5d7f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5901
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5901 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917239898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:26:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5902 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db4b1f63-0441-48a0-ab45-e1207aa5d7f7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db4b1f63-0441-48a0-ab45-e1207aa5d7f7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5901
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:26:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5901 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eae53b1c-1208-4f74-9815-20a0ae995115","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917239898382","ivr_completed_at":"2026-07-03T07:56:35.018129"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5902 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eae53b1c-1208-4f74-9815-20a0ae995115","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917239898382","ivr_completed_at":"2026-07-03T07:56:35.018129"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 13:26:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5902 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eae53b1c-1208-4f74-9815-20a0ae995115","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917239898382","ivr_completed_at":"2026-07-03T07:56:35.018129"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 13:27:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5902 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c37ca3-455a-419a-a1ee-388dd7f59194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eae53b1c-1208-4f74-9815-20a0ae995115","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917239898382","ivr_completed_at":"2026-07-03T07:56:35.018129"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 13:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5902 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917239898382 HTTP:200 response:{"status":"queued","message":"done","execution_id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","run_id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/16a5f6dd-4f49-460f-97bd-ed7b6ce292b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5903
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917239898382"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5903 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/16a5f6dd-4f49-460f-97bd-ed7b6ce292b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5903
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917239898382"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5903 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/16a5f6dd-4f49-460f-97bd-ed7b6ce292b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5903
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917239898382"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 13:30:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5903 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 13:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c37ca3-455a-419a-a1ee-388dd7f59194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918619222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5904 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9919a228-5169-45b7-b7eb-4dc855af3ca2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9919a228-5169-45b7-b7eb-4dc855af3ca2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9919a228-5169-45b7-b7eb-4dc855af3ca2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5905 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7c0f691-58d4-435b-9009-b551908b1798","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619222454","ivr_completed_at":"2026-07-03T08:51:41.632457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5904 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7c0f691-58d4-435b-9009-b551908b1798","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619222454","ivr_completed_at":"2026-07-03T08:51:41.632457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5904 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9919a228-5169-45b7-b7eb-4dc855af3ca2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9919a228-5169-45b7-b7eb-4dc855af3ca2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:21:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5905 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9919a228-5169-45b7-b7eb-4dc855af3ca2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":69}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9919a228-5169-45b7-b7eb-4dc855af3ca2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:22:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5905 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7c0f691-58d4-435b-9009-b551908b1798","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619222454","ivr_completed_at":"2026-07-03T08:51:41.632457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:24:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5904 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":165,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a5fc585-a468-46cd-a49c-56d5de10c3c1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7c0f691-58d4-435b-9009-b551908b1798","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619222454","ivr_completed_at":"2026-07-03T08:51:41.632457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 14:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5904 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"16a5f6dd-4f49-460f-97bd-ed7b6ce292b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":165.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919352175075 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","run_id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352175075"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5906 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352175075"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5906 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352175075"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5906 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a5fc585-a468-46cd-a49c-56d5de10c3c1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":165.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.33,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352175075"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 14:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5906 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3625fa27-6939-4fd9-a6d3-bd9a43c37547
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352175075"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 14:30:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5906 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917728895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5907 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5907
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b5b0a420-a4bc-4bed-b8f8-cc86504010f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-03T09:02:33.885653"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5907 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5907
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b5b0a420-a4bc-4bed-b8f8-cc86504010f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-03T09:02:33.885653"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5907 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:33:26 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1594
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-03 14:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Urology', date: 'आज', preferred_time: '03:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-03 14:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-03'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-03 14:34:12 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1594
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:160
2026-07-03 14:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Urology' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-03 14:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '03:30 PM' → '03:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-03 14:34:24 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Yuvaraja Khatri', phone: '7728895539', doctor_id: 11, date: '2026-07-03', time: '15:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-03 14:34:24 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '15:30' → '15:30' → '15:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-03 14:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-96AEB7 — Yuvaraja Khatri with Dr. Naman Singhal on 2026-07-03 at 3:30 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-03 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":20.39,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i need an appointment for\nuser: I need an appointment for the for 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5907
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b5b0a420-a4bc-4bed-b8f8-cc86504010f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-03T09:02:33.885653"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 14:36:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5907 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":229,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i need an appointment for\nuser: I need an appointment for the for t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4c92a953-df14-49e9-ab8f-49a11eb0184c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5907
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5907 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4c92a953-df14-49e9-ab8f-49a11eb0184c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":229.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:43:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5908 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5908
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"85300867-ada4-4dc3-9870-943623b3a878","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784368646","ivr_completed_at":"2026-07-03T09:14:00.121462"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5908 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5908
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"85300867-ada4-4dc3-9870-943623b3a878","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784368646","ivr_completed_at":"2026-07-03T09:14:00.121462"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5908 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:44:16 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-03', day: 'Friday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0906\u0908 \u0939\u0948 \u0915\u094d\u092f\u093e \u0906\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5908
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"85300867-ada4-4dc3-9870-943623b3a878","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784368646","ivr_completed_at":"2026-07-03T09:14:00.121462"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:44:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5908 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0906\u0908 \u0939\u0948 \u0915\u094d\u092f\u093e \u0906\u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a4f9d65-342c-4d2c-9d07-4fe0318a907e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5908
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"85300867-ada4-4dc3-9870-943623b3a878","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784368646","ivr_completed_at":"2026-07-03T09:14:00.121462"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 14:44:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5908 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0a4f9d65-342c-4d2c-9d07-4fe0318a907e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917792856
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 14:58:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5909 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9f9f64b-3304-449d-92a9-5dd08e30c818","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792856133","ivr_completed_at":"2026-07-03T09:29:11.508889"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5909 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9f9f64b-3304-449d-92a9-5dd08e30c818","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792856133","ivr_completed_at":"2026-07-03T09:29:11.508889"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:59:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5909 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u091a\u094d\u091a\u0947 \u0915\u094b doctor \u0939\u0940 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9f9f64b-3304-449d-92a9-5dd08e30c818","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792856133","ivr_completed_at":"2026-07-03T09:29:11.508889"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5909 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":38,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u091a\u094d\u091a\u0947 \u0915\u094b doctor \u0939\u0940 \u092c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5523bf9-42bf-403c-8b08-0b88935d44ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9f9f64b-3304-449d-92a9-5dd08e30c818","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792856133","ivr_completed_at":"2026-07-03T09:29:11.508889"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 14:59:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5909 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f5523bf9-42bf-403c-8b08-0b88935d44ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919588847
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 15:13:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5910 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5910
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"974e80d1-f465-4c89-8ec0-878732138000","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588847862","ivr_completed_at":"2026-07-03T09:44:19.151075"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5910 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5910
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"974e80d1-f465-4c89-8ec0-878732138000","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588847862","ivr_completed_at":"2026-07-03T09:44:19.151075"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 15:14:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5910 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5910
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"974e80d1-f465-4c89-8ec0-878732138000","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588847862","ivr_completed_at":"2026-07-03T09:44:19.151075"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 15:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5910 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4f32e60-049d-475c-8a85-7330f9af5f89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5910
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"974e80d1-f465-4c89-8ec0-878732138000","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588847862","ivr_completed_at":"2026-07-03T09:44:19.151075"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 15:15:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5910 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:15:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:15:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:15:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4f32e60-049d-475c-8a85-7330f9af5f89","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918989418
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5488d348-a652-44aa-8de9-fe15620c1534
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5488d348-a652-44aa-8de9-fe15620c1534
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 15:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5911 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5488d348-a652-44aa-8de9-fe15620c1534
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5911
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 15:56:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5911 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5488d348-a652-44aa-8de9-fe15620c1534
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5911
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 15:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5911 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918989418183 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","run_id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918989418183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5912 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918989418183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5912 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918989418183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5912 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.95,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918989418183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 16:01:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5912 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f63e242-4185-43e7-bc54-d83a6d5c67ab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918989418183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 16:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5912 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5488d348-a652-44aa-8de9-fe15620c1534","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:44:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5913 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5913
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:44:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5913 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:44:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5914 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34e85fb1-1a1e-4fa8-b5b8-61755c1fdf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5913
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:44:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5913 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5914
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6d551d2-3677-4a45-8cb9-2b82b1662cb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694111183","ivr_completed_at":"2026-07-03T11:15:01.424337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5914 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5914
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6d551d2-3677-4a45-8cb9-2b82b1662cb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694111183","ivr_completed_at":"2026-07-03T11:15:01.424337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5914 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f63e242-4185-43e7-bc54-d83a6d5c67ab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"219aa8d6-8f42-4173-ad08-05ae6d49ecd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737499
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:45:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5915 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"219aa8d6-8f42-4173-ad08-05ae6d49ecd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dfb458da-7c50-4f34-9cb3-e20d06d92271","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:15:36.356860"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5915 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"219aa8d6-8f42-4173-ad08-05ae6d49ecd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dfb458da-7c50-4f34-9cb3-e20d06d92271","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:15:36.356860"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5915 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.35,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  skin \u0935\u093e\u0932\u0947 doctor \u092c\u0948\u0920\u0947 \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5914
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6d551d2-3677-4a45-8cb9-2b82b1662cb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694111183","ivr_completed_at":"2026-07-03T11:15:01.424337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5914 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd70457-c59e-4f2e-b1fb-775f7b9b281a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  skin \u0935\u093e\u0932\u0947 doctor \u092c\u0948\u0920\u0947 \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd70457-c59e-4f2e-b1fb-775f7b9b281a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5914
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6d551d2-3677-4a45-8cb9-2b82b1662cb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694111183","ivr_completed_at":"2026-07-03T11:15:01.424337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 16:45:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5914 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"219aa8d6-8f42-4173-ad08-05ae6d49ecd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dfb458da-7c50-4f34-9cb3-e20d06d92271","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:15:36.356860"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5915 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"219aa8d6-8f42-4173-ad08-05ae6d49ecd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":26,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/219aa8d6-8f42-4173-ad08-05ae6d49ecd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dfb458da-7c50-4f34-9cb3-e20d06d92271","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:15:36.356860"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:45:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5915 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737499
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5916 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5916
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"393d0829-1995-4de6-a125-349373e0e126","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:17:17.779457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5916 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5916
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"393d0829-1995-4de6-a125-349373e0e126","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:17:17.779457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:47:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5916 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.25,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: emergency\nassistant: \u092f\u0939 emergency \u0932\u0917 \u0930\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5916
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"393d0829-1995-4de6-a125-349373e0e126","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:17:17.779457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5916 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: emergency\nassistant: \u092f\u0939 emergency \u0932\u0917 \u0930\u0939\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a4a4bda8-638c-415f-ad04-8a05e997196c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5916
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"393d0829-1995-4de6-a125-349373e0e126","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:17:17.779457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 16:48:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5916 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919694111183 HTTP:200 response:{"status":"queued","message":"done","execution_id":"69f28994-442e-4c25-a249-7864911fa085","run_id":"69f28994-442e-4c25-a249-7864911fa085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a4a4bda8-638c-415f-ad04-8a05e997196c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/69f28994-442e-4c25-a249-7864911fa085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694111183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5917 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/69f28994-442e-4c25-a249-7864911fa085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694111183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5917 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/69f28994-442e-4c25-a249-7864911fa085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694111183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5917 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/69f28994-442e-4c25-a249-7864911fa085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694111183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 16:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5917 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":7,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/69f28994-442e-4c25-a249-7864911fa085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694111183"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5917 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737499
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5918 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5918
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6056ae83-4d41-4c38-a250-b23cb278cdcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:23:23.659488"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5918 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5918
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6056ae83-4d41-4c38-a250-b23cb278cdcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:23:23.659488"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:53:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5918 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rashid Khan', date: 'कल', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-03 16:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-03 16:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rashid Khan' → 1 found: Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-03 16:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"69f28994-442e-4c25-a249-7864911fa085","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 16:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Minu Sinha', phone: '7737499319', doctor_id: 6, date: '2026-07-04', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-03 16:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-03 16:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-A141B1 — Minu Sinha with Dr. Rashid Khan on 2026-07-04 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.11,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5918
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6056ae83-4d41-4c38-a250-b23cb278cdcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737499319","ivr_completed_at":"2026-07-03T11:23:23.659488"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-A141B1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-03 16:56:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5918 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:56:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e14dba78-ae66-438a-955c-88ee8c88473a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":185,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:56:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e14dba78-ae66-438a-955c-88ee8c88473a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:56:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:56:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5918
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:56:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5918 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"083c68c2-da6a-4508-8ac8-793b906bfa0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/083c68c2-da6a-4508-8ac8-793b906bfa0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 083c68c2-da6a-4508-8ac8-793b906bfa0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5919 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"083c68c2-da6a-4508-8ac8-793b906bfa0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/083c68c2-da6a-4508-8ac8-793b906bfa0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5919 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:57:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5920 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"083c68c2-da6a-4508-8ac8-793b906bfa0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/083c68c2-da6a-4508-8ac8-793b906bfa0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5919 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5920
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"31088d6a-be2f-4217-979d-9bed17706068","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829066282","ivr_completed_at":"2026-07-03T11:28:06.776337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5920 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5920
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"31088d6a-be2f-4217-979d-9bed17706068","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829066282","ivr_completed_at":"2026-07-03T11:28:06.776337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5920 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nuser:  \u0935\u0939 cab \u092d\u0947\u091c\u0928\u0940 \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5920
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"31088d6a-be2f-4217-979d-9bed17706068","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829066282","ivr_completed_at":"2026-07-03T11:28:06.776337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:59:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5920 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":83,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nuser:  \u0935\u0939 cab \u092d\u0947\u091c\u0928\u0940 \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3ff89a7-f663-44e5-99d4-2404736361e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5920
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"31088d6a-be2f-4217-979d-9bed17706068","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829066282","ivr_completed_at":"2026-07-03T11:28:06.776337"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 16:59:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5920 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917737499319 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","run_id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 17:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829066282 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","run_id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f91c001e-7356-44f2-86f7-c8d464dbd1f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5922
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737499319"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5922 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f91c001e-7356-44f2-86f7-c8d464dbd1f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5922
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737499319"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5922 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1eedfd-1142-42ae-a52f-fcd24ade27db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5921
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066282"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5921 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f91c001e-7356-44f2-86f7-c8d464dbd1f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5922
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737499319"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5922 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1eedfd-1142-42ae-a52f-fcd24ade27db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5921
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066282"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5921 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1eedfd-1142-42ae-a52f-fcd24ade27db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5921
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066282"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 17:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5921 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.23,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f91c001e-7356-44f2-86f7-c8d464dbd1f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5922
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737499319"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 17:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5922 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f91c001e-7356-44f2-86f7-c8d464dbd1f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":71,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f91c001e-7356-44f2-86f7-c8d464dbd1f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5922
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737499319"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 17:01:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5922 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:01:55 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:33 phone:9829066282 reason:Health Cab Enquiry
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.44,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1eedfd-1142-42ae-a52f-fcd24ade27db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5921
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066282"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 17:02:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5921 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":110,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 17:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e1eedfd-1142-42ae-a52f-fcd24ade27db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 17:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 17:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5921
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 17:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066282"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 17:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 17:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5921 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3ff89a7-f663-44e5-99d4-2404736361e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918003760
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e71a832-a837-4c65-8dae-dc05fa76bb0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4e71a832-a837-4c65-8dae-dc05fa76bb0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:07:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5923 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e71a832-a837-4c65-8dae-dc05fa76bb0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5923
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5923 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e71a832-a837-4c65-8dae-dc05fa76bb0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5923
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:08:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5923 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:10:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918003760133 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a7cee905-519f-4dd2-abd7-be48a7e98552","run_id":"a7cee905-519f-4dd2-abd7-be48a7e98552"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003760133"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5924 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5924
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003760133"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5924 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5924
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003760133"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5924 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.15,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5924
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003760133"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 18:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5924 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7cee905-519f-4dd2-abd7-be48a7e98552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5924
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:10:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003760133"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-03 18:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5924 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e71a832-a837-4c65-8dae-dc05fa76bb0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918769904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9d58e68-ed68-402c-9037-70c75459eed9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d9d58e68-ed68-402c-9037-70c75459eed9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:41:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5925 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9d58e68-ed68-402c-9037-70c75459eed9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5925
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:42:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5925 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9d58e68-ed68-402c-9037-70c75459eed9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5925
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5925 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a7cee905-519f-4dd2-abd7-be48a7e98552","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918769904663 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","run_id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 18:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cef4fd13-a319-42d0-bfd9-5d3b325491ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5926
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918769904663"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5926 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cef4fd13-a319-42d0-bfd9-5d3b325491ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5926
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918769904663"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5926 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cef4fd13-a319-42d0-bfd9-5d3b325491ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5926
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918769904663"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 18:51:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5926 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 18:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 18:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cef4fd13-a319-42d0-bfd9-5d3b325491ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9d58e68-ed68-402c-9037-70c75459eed9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f608f22-0826-45ab-b45c-812e7d7260b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f608f22-0826-45ab-b45c-812e7d7260b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7f608f22-0826-45ab-b45c-812e7d7260b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5927 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f608f22-0826-45ab-b45c-812e7d7260b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f608f22-0826-45ab-b45c-812e7d7260b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5927
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5927 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5928 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414377770 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","run_id":"1b3adee7-64e6-4193-b968-dd2017d09a4c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 20:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414377770 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b863b126-774f-469f-a66f-0b6073b26bd2","run_id":"b863b126-774f-469f-a66f-0b6073b26bd2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b863b126-774f-469f-a66f-0b6073b26bd2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b863b126-774f-469f-a66f-0b6073b26bd2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b863b126-774f-469f-a66f-0b6073b26bd2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5929 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b863b126-774f-469f-a66f-0b6073b26bd2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b863b126-774f-469f-a66f-0b6073b26bd2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5929
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5929 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b3adee7-64e6-4193-b968-dd2017d09a4c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b3adee7-64e6-4193-b968-dd2017d09a4c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5930 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b3adee7-64e6-4193-b968-dd2017d09a4c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5930 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd2f6bd8-73ce-4a24-96d9-13c681ba7e55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-03T14:40:12.029861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5928 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd2f6bd8-73ce-4a24-96d9-13c681ba7e55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-03T14:40:12.029861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 20:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5928 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f608f22-0826-45ab-b45c-812e7d7260b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f608f22-0826-45ab-b45c-812e7d7260b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5927
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5927 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b863b126-774f-469f-a66f-0b6073b26bd2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b863b126-774f-469f-a66f-0b6073b26bd2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5929
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5929 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b3adee7-64e6-4193-b968-dd2017d09a4c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414377770"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-03 20:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5930 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd2f6bd8-73ce-4a24-96d9-13c681ba7e55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-03T14:40:12.029861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 20:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5928 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":113,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c941b23a-907b-4515-8692-9befb731f106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd2f6bd8-73ce-4a24-96d9-13c681ba7e55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-03T14:40:12.029861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-03 20:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5928 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-03 20:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 22:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-03 23:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 00:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 02:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:10:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:10:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:10:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:10:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:10:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:40:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:40:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:40:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:40:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:40:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:40:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:40:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 05:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:10:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:15:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:15:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:15:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 06:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c941b23a-907b-4515-8692-9befb731f106","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":113.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 07:55:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5931 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5931
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c8b5c0a-9a31-45da-8fe0-e508864a6c24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414773093","ivr_completed_at":"2026-07-04T02:25:52.583020"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5931 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5931
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c8b5c0a-9a31-45da-8fe0-e508864a6c24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414773093","ivr_completed_at":"2026-07-04T02:25:52.583020"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 07:55:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5931 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 07:56:42 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-04', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rghs \u091a\u0902\u0926\u094d\u0930\nassistant:  \u091c\u0940, Forbax
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5931
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c8b5c0a-9a31-45da-8fe0-e508864a6c24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414773093","ivr_completed_at":"2026-07-04T02:25:52.583020"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 07:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5931 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":106,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rghs \u091a\u0902\u0926\u094d\u0930\nassistant:  \u091c\u0940, Forba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03cae62e-e282-485e-a3f8-ab1009c6b5e9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5931
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c8b5c0a-9a31-45da-8fe0-e508864a6c24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414773093","ivr_completed_at":"2026-07-04T02:25:52.583020"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 07:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5931 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b3adee7-64e6-4193-b968-dd2017d09a4c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"03cae62e-e282-485e-a3f8-ab1009c6b5e9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d8aca35-ad5d-455f-8b5b-a9d830c47853","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d8aca35-ad5d-455f-8b5b-a9d830c47853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6d8aca35-ad5d-455f-8b5b-a9d830c47853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:09:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5932 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414251585 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","run_id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414251585"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5933 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5933
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414251585"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5933 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6d8aca35-ad5d-455f-8b5b-a9d830c47853","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d8aca35-ad5d-455f-8b5b-a9d830c47853","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d8aca35-ad5d-455f-8b5b-a9d830c47853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5932 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5933
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414251585"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5933 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d8aca35-ad5d-455f-8b5b-a9d830c47853","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":62}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d8aca35-ad5d-455f-8b5b-a9d830c47853
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5932 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.99,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5933
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414251585"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 08:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5933 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":58,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a59464e-0c43-4e50-8e61-11415f4fb1eb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5933
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5933 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:11:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5934 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c919fbb9-c741-4c84-8117-be17e500d8f5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-04T02:41:49.738363"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5934 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c919fbb9-c741-4c84-8117-be17e500d8f5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-04T02:41:49.738363"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5934 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:12:06 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1594
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-04 08:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Arun Sharma', date: 'आज', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 08:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 08:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 08:12:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f \u0906\u092a\u0915\u093e 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c919fbb9-c741-4c84-8117-be17e500d8f5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-04T02:41:49.738363"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 08:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5934 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:13:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":99,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f \u0906\u092a\u0915\u093e p
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:13:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6b4aef5-1d6f-4b26-b696-19c87e9b23f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:13:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:13:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:13:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5934 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":99.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":99.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":99.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6b4aef5-1d6f-4b26-b696-19c87e9b23f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":99.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5935 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a3ce011-44ca-41ff-92e7-ae430c255d55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-04T03:03:41.349084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5935 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a3ce011-44ca-41ff-92e7-ae430c255d55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-04T03:03:41.349084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:33:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5935 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:33:55 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-04', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.86,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0909\u0924\u094d\u0915\u0930\u094d\u0937e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a3ce011-44ca-41ff-92e7-ae430c255d55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-04T03:03:41.349084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:34:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5935 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":72,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0909\u0924\u094d\u0915\u0930\u094d\u0937er\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/806f35c4-dcd3-4ffa-a81f-42cc9f4774b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a3ce011-44ca-41ff-92e7-ae430c255d55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107293601","ivr_completed_at":"2026-07-04T03:03:41.349084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 08:34:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5935 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"806f35c4-dcd3-4ffa-a81f-42cc9f4774b8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919024011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5936 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"101d4267-86ce-4f80-85fb-3145a83159a6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024011333","ivr_completed_at":"2026-07-04T03:21:52.914126"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5936 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"101d4267-86ce-4f80-85fb-3145a83159a6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024011333","ivr_completed_at":"2026-07-04T03:21:52.914126"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5936 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'आज'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 08:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 08:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 08:53:06 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Hemanta Gotavala', phone: '9024011333', doctor_id: 12, date: '2026-07-04', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 08:53:06 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 08:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-41EEB7 — Hemanta Gotavala with Dr. Jyoti Sharma on 2026-07-04 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 diabetes \u0915\u0947 \u0932\u093f\u090f\n
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"101d4267-86ce-4f80-85fb-3145a83159a6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024011333","ivr_completed_at":"2026-07-04T03:21:52.914126"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-41EEB7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 08:53:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5936 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":133,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 diabetes \u0915\u0947 \u0932\u093f\u090f\nu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a7774570-4149-400a-9a80-203ad4b72566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5936 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a7774570-4149-400a-9a80-203ad4b72566","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":133.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918290985
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 08:57:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5937 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bcefdb6d-09ab-4d5a-a7dd-325cb2d02752","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918290985770","ivr_completed_at":"2026-07-04T03:27:34.923392"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5937 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bcefdb6d-09ab-4d5a-a7dd-325cb2d02752","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918290985770","ivr_completed_at":"2026-07-04T03:27:34.923392"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5937 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.87,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i am looking for a dermatologist emergency hospital \u092e\u0947\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bcefdb6d-09ab-4d5a-a7dd-325cb2d02752","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918290985770","ivr_completed_at":"2026-07-04T03:27:34.923392"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5937 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i am looking for a dermatologist emergency hospital \u092e\u0947\u0902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/82e9ba33-096c-488f-924b-7d1e3028d561
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bcefdb6d-09ab-4d5a-a7dd-325cb2d02752","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918290985770","ivr_completed_at":"2026-07-04T03:27:34.923392"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 08:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5937 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"82e9ba33-096c-488f-924b-7d1e3028d561","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":43.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919588823
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:04:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5938 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e797530e-c9af-49ef-a051-829b10acbcc2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588823080","ivr_completed_at":"2026-07-04T03:35:05.170688"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5938 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e797530e-c9af-49ef-a051-829b10acbcc2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588823080","ivr_completed_at":"2026-07-04T03:35:05.170688"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:05:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5938 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.64,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e797530e-c9af-49ef-a051-829b10acbcc2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588823080","ivr_completed_at":"2026-07-04T03:35:05.170688"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:05:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5938 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5eb9d69b-36fd-47cc-adb7-ef7bb42f7143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e797530e-c9af-49ef-a051-829b10acbcc2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588823080","ivr_completed_at":"2026-07-04T03:35:05.170688"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5938 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5eb9d69b-36fd-47cc-adb7-ef7bb42f7143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e733789f-be7f-4266-bfd3-413ba1ed7681","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5939 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e212b7f4-76d5-42d5-8812-caeb3b8db211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917728895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5940 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e733789f-be7f-4266-bfd3-413ba1ed7681","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"417e2bca-2395-4ed2-b8c6-ce75394f721d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:42:40.504789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5939 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e733789f-be7f-4266-bfd3-413ba1ed7681","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"417e2bca-2395-4ed2-b8c6-ce75394f721d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:42:40.504789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5939 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e212b7f4-76d5-42d5-8812-caeb3b8db211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b7d4cd6-489a-4588-a11e-3bb8ec7184ca","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:42:54.656843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5940 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e212b7f4-76d5-42d5-8812-caeb3b8db211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b7d4cd6-489a-4588-a11e-3bb8ec7184ca","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:42:54.656843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5940 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e733789f-be7f-4266-bfd3-413ba1ed7681","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.2,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  gsm doctor \u092c\u0922\u093c\u0924\u0947 \u0939\u0948\u0902\nassista
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"417e2bca-2395-4ed2-b8c6-ce75394f721d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:42:40.504789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5939 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e212b7f4-76d5-42d5-8812-caeb3b8db211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0917\u094d\u092f\u093e\u0930\u0939 \u0938\u093e\u0932 \u0915\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b7d4cd6-489a-4588-a11e-3bb8ec7184ca","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:42:54.656843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:13:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5940 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e733789f-be7f-4266-bfd3-413ba1ed7681","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  gsm doctor \u092c\u0922\u093c\u0924\u0947 \u0939\u0948\u0902\nassistan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e733789f-be7f-4266-bfd3-413ba1ed7681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"417e2bca-2395-4ed2-b8c6-ce75394f721d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:42:40.504789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5939 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e212b7f4-76d5-42d5-8812-caeb3b8db211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":67,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0917\u094d\u092f\u093e\u0930\u0939 \u0938\u093e\u0932 \u0915\u0947 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e212b7f4-76d5-42d5-8812-caeb3b8db211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b7d4cd6-489a-4588-a11e-3bb8ec7184ca","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:42:54.656843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:13:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5940 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5941 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917728895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:13:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5942 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1fb5da4-f93c-4143-8971-c913c482b317","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:44:04.493671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5941 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1fb5da4-f93c-4143-8971-c913c482b317","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:44:04.493671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5941 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5942
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c6ad7b9d-969e-4836-80ae-748cfa4204ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:44:14.891107"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5942 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5942
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c6ad7b9d-969e-4836-80ae-748cfa4204ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:44:14.891107"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5942 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e \u0906\u0917\u0947 \u0915\u0947\nassistant:  \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1fb5da4-f93c-4143-8971-c913c482b317","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:44:04.493671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5941 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e \u0906\u0917\u0947 \u0915\u0947\nassistant:  \u0915\u094b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bdf3eb00-0a24-477d-989b-c8c8b848e8ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1fb5da4-f93c-4143-8971-c913c482b317","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107462901","ivr_completed_at":"2026-07-04T03:44:04.493671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:15:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5941 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bdf3eb00-0a24-477d-989b-c8c8b848e8ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:15:30 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Naman Singhal', date: 'आज', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 09:15:30 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 09:15:30 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Naman Singhal' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 09:15:30 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 09:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Jaba Raja Khata', phone: '7728895539', doctor_id: 11, date: '2026-07-04', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 09:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-2E0C64 — Jaba Raja Khata with Dr. Naman Singhal on 2026-07-04 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 09:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:34 phone:7728895539 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.52,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u091a\u094d\u091a\u0947 \u0915\u094b \u0938\u093f\u0916\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5942
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c6ad7b9d-969e-4836-80ae-748cfa4204ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917728895539","ivr_completed_at":"2026-07-04T03:44:14.891107"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-2E0C64
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 09:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5942 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:16:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":168,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u091a\u094d\u091a\u0947 \u0915\u094b \u0938\u093f\u0916\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:16:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:16:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:16:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5942
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:16:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5942 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":168.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":168.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":168.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:35:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:35:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:35:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0ae01c1-abe1-4c1a-a39a-eec31a8cfbcb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":168.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916367831
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5943 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5943
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"402a608f-205b-45a6-baeb-ac349ab0869d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-04T04:09:03.562349"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5943 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5943
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"402a608f-205b-45a6-baeb-ac349ab0869d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-04T04:09:03.562349"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:39:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5943 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:39:15 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-04', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.92,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nuser:  \u0939\u093e\u0925 \u0939\u0940 \u0939\u094b\u0917\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5943
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"402a608f-205b-45a6-baeb-ac349ab0869d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-04T04:09:03.562349"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5943 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nuser:  \u0939\u093e\u0925 \u0939\u0940 \u0939\u094b\u0917\u093e 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4808dae9-ec47-4a84-aaad-5be2a3a07ef0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5943
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"402a608f-205b-45a6-baeb-ac349ab0869d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367831564","ivr_completed_at":"2026-07-04T04:09:03.562349"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5943 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4808dae9-ec47-4a84-aaad-5be2a3a07ef0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":43.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918003334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5944 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5944
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4599af20-d8ae-42a3-a634-35aca67be7c4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-04T04:11:10.017705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5944 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5944
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4599af20-d8ae-42a3-a634-35aca67be7c4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-04T04:11:10.017705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5944 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rajesh Kumar Pandey', date: 'आज', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 09:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 09:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rajesh Kumar Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 09:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 09:42:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Bahuvati Devi', phone: '8003334282', doctor_id: 1, date: '2026-07-04', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 09:42:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 09:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-70E2ED — Bahuvati Devi with  Dr. Rajesh Kumar Pandey on 2026-07-04 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.5,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5944
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4599af20-d8ae-42a3-a634-35aca67be7c4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-04T04:11:10.017705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-70E2ED
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 09:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5944 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:43:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":138,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:43:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77871b97-3ea7-46cb-9e8e-acb6020b7be5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:43:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:43:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5944
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:43:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5944 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"77871b97-3ea7-46cb-9e8e-acb6020b7be5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5945 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5945
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c480f8ce-d0c2-4fd3-8fc4-9d70d46b3ed6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209157117","ivr_completed_at":"2026-07-04T04:18:00.388979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5945 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5945
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c480f8ce-d0c2-4fd3-8fc4-9d70d46b3ed6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209157117","ivr_completed_at":"2026-07-04T04:18:00.388979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:48:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5945 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.79,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0928\u092e\u0938\u094d\u0924\u0947 \u092e\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5945
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c480f8ce-d0c2-4fd3-8fc4-9d70d46b3ed6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209157117","ivr_completed_at":"2026-07-04T04:18:00.388979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5945 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0928\u092e\u0938\u094d\u0924\u0947 \u092e\u0948\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62843a4d-9ddd-417d-9ca5-74355314ec72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5945
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5945 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62843a4d-9ddd-417d-9ca5-74355314ec72","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7984daff-0f95-4ce9-bda5-d99135842089","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7984daff-0f95-4ce9-bda5-d99135842089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7984daff-0f95-4ce9-bda5-d99135842089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:52:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5946 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7984daff-0f95-4ce9-bda5-d99135842089","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7984daff-0f95-4ce9-bda5-d99135842089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5946
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5946 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a3e78e-a0b2-44c0-9b14-2180cdc74ede","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5a3e78e-a0b2-44c0-9b14-2180cdc74ede
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c5a3e78e-a0b2-44c0-9b14-2180cdc74ede
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:53:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5947 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7984daff-0f95-4ce9-bda5-d99135842089","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7984daff-0f95-4ce9-bda5-d99135842089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5946
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:53:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5946 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a3e78e-a0b2-44c0-9b14-2180cdc74ede","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5a3e78e-a0b2-44c0-9b14-2180cdc74ede
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:53:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5947 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23808caa-5196-468b-b155-eb548797b63b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:53:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5948 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23808caa-5196-468b-b155-eb548797b63b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8040975e-f0b3-4a3b-8fd8-4b2de5671e24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:24:11.795088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5948 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23808caa-5196-468b-b155-eb548797b63b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8040975e-f0b3-4a3b-8fd8-4b2de5671e24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:24:11.795088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:54:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5948 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a3e78e-a0b2-44c0-9b14-2180cdc74ede","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":49}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5a3e78e-a0b2-44c0-9b14-2180cdc74ede
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:54:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5947 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5a3e78e-a0b2-44c0-9b14-2180cdc74ede","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d37303f-58de-404a-9794-e8a856288fa1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918955533
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:55:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5949 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23808caa-5196-468b-b155-eb548797b63b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.73,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8040975e-f0b3-4a3b-8fd8-4b2de5671e24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:24:11.795088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5948 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78e10d72-c25d-4e51-bc25-8763ca3e451a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413932
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5950 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d37303f-58de-404a-9794-e8a856288fa1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5949
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"aa5dc916-35f5-41ff-b84d-e15c426c7584","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:25:24.362128"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5949 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d37303f-58de-404a-9794-e8a856288fa1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5949
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"aa5dc916-35f5-41ff-b84d-e15c426c7584","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:25:24.362128"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5949 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23808caa-5196-468b-b155-eb548797b63b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":80,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23808caa-5196-468b-b155-eb548797b63b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8040975e-f0b3-4a3b-8fd8-4b2de5671e24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:24:11.795088"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5948 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78e10d72-c25d-4e51-bc25-8763ca3e451a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5950
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79ec3aff-2422-4076-9539-61c4ed2a53a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:25:35.489324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5950 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78e10d72-c25d-4e51-bc25-8763ca3e451a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5950
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79ec3aff-2422-4076-9539-61c4ed2a53a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:25:35.489324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:55:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5950 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:56:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'आज', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 09:56:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 09:56:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 09:56:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d37303f-58de-404a-9794-e8a856288fa1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.02,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5949
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"aa5dc916-35f5-41ff-b84d-e15c426c7584","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:25:24.362128"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5949 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:56:49 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Vimala Devi', phone: '9413932810', doctor_id: 12, date: '2026-07-04', time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 09:56:49 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:30 AM' → '10:30 AM' → '10:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-196941 — Vimala Devi with Dr. Jyoti Sharma on 2026-07-04 at 10:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d37303f-58de-404a-9794-e8a856288fa1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":97,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d37303f-58de-404a-9794-e8a856288fa1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5949
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"aa5dc916-35f5-41ff-b84d-e15c426c7584","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:25:24.362128"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5949 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23d8a12a-44fb-48a6-a63c-9ef7168bba44","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918955533
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23d8a12a-44fb-48a6-a63c-9ef7168bba44
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 23d8a12a-44fb-48a6-a63c-9ef7168bba44
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5951 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23d8a12a-44fb-48a6-a63c-9ef7168bba44","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23d8a12a-44fb-48a6-a63c-9ef7168bba44
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5951
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5951 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918955533
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5952 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78e10d72-c25d-4e51-bc25-8763ca3e451a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nassistant:  \u0915\u094b\u0908 \u092c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5950
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79ec3aff-2422-4076-9539-61c4ed2a53a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413932810","ivr_completed_at":"2026-07-04T04:25:35.489324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-196941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 09:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5950 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78e10d72-c25d-4e51-bc25-8763ca3e451a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":147,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nassistant:  \u0915\u094b\u0908 \u092c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78e10d72-c25d-4e51-bc25-8763ca3e451a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5950
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5950 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23d8a12a-44fb-48a6-a63c-9ef7168bba44","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":46}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23d8a12a-44fb-48a6-a63c-9ef7168bba44
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5951
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5951 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"440a6a1c-e386-40ab-a183-4f80116bd61e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:28:00.273486"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:58:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5952 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"440a6a1c-e386-40ab-a183-4f80116bd61e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:28:00.273486"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:58:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5952 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  timing of doctor \u0924\u0941\u0937\u093e\u0930 \u0905\u0917\u094d\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"440a6a1c-e386-40ab-a183-4f80116bd61e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:28:00.273486"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5952 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  timing of doctor \u0924\u0941\u0937\u093e\u0930 \u0905\u0917\u094d\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9d97dcb-86f9-48e2-bac5-d24affc49980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"440a6a1c-e386-40ab-a183-4f80116bd61e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918955533226","ivr_completed_at":"2026-07-04T04:28:00.273486"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 09:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5952 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919413932810 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e24c1e19-053c-4b03-8f96-7269de031090","run_id":"e24c1e19-053c-4b03-8f96-7269de031090"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 10:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919413932810 HTTP:200 response:{"status":"queued","message":"done","execution_id":"de3d6aad-bcc9-4ca5-b842-000216e83cb7","run_id":"de3d6aad-bcc9-4ca5-b842-000216e83cb7"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 10:00:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918955533226 HTTP:200 response:{"status":"queued","message":"done","execution_id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","run_id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e24c1e19-053c-4b03-8f96-7269de031090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5955
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5955 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd91ac60-18e9-4f0d-95dd-5651d66978fe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5953
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955533226"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5953 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de3d6aad-bcc9-4ca5-b842-000216e83cb7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/de3d6aad-bcc9-4ca5-b842-000216e83cb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5954
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5954 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de3d6aad-bcc9-4ca5-b842-000216e83cb7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/de3d6aad-bcc9-4ca5-b842-000216e83cb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5954
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5954 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e24c1e19-053c-4b03-8f96-7269de031090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5955
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5955 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd91ac60-18e9-4f0d-95dd-5651d66978fe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5953
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955533226"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5953 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e24c1e19-053c-4b03-8f96-7269de031090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5955
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5955 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd91ac60-18e9-4f0d-95dd-5651d66978fe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5953
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955533226"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5953 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de3d6aad-bcc9-4ca5-b842-000216e83cb7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/de3d6aad-bcc9-4ca5-b842-000216e83cb7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5954
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5954 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd91ac60-18e9-4f0d-95dd-5651d66978fe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5953
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955533226"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 10:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5953 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e24c1e19-053c-4b03-8f96-7269de031090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5955
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5955 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd91ac60-18e9-4f0d-95dd-5651d66978fe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":7,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd91ac60-18e9-4f0d-95dd-5651d66978fe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5953
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955533226"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 10:00:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5953 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e24c1e19-053c-4b03-8f96-7269de031090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5955
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413932810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 10:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5955 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:05:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b9d97dcb-86f9-48e2-bac5-d24affc49980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918619812
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 10:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5956 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"57a294ae-2a71-4c39-8561-d5bb4b7a47d2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619812291","ivr_completed_at":"2026-07-04T04:42:03.088420"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5956 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"57a294ae-2a71-4c39-8561-d5bb4b7a47d2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619812291","ivr_completed_at":"2026-07-04T04:42:03.088420"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5956 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"57a294ae-2a71-4c39-8561-d5bb4b7a47d2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619812291","ivr_completed_at":"2026-07-04T04:42:03.088420"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:13:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5956 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f7aae3-6422-4f1b-b63f-fe0a3af4b408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"57a294ae-2a71-4c39-8561-d5bb4b7a47d2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619812291","ivr_completed_at":"2026-07-04T04:42:03.088420"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 10:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5956 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f7aae3-6422-4f1b-b63f-fe0a3af4b408","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169e16c1-b20f-41f0-9e8a-3cf537108e62","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:24:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5957 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:24:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5958 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a6842142-9351-4f84-94f1-5b8908593937","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414058645","ivr_completed_at":"2026-07-04T04:54:33.089988"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5958 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a6842142-9351-4f84-94f1-5b8908593937","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414058645","ivr_completed_at":"2026-07-04T04:54:33.089988"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:24:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5958 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169e16c1-b20f-41f0-9e8a-3cf537108e62","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5957
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"66eb21f9-7d4b-4e90-a4f6-462a5d29de35","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919001115784","ivr_completed_at":"2026-07-04T04:54:34.747726"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5957 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169e16c1-b20f-41f0-9e8a-3cf537108e62","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5957
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5957 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169e16c1-b20f-41f0-9e8a-3cf537108e62","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.11,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  ma'am \u0935\u0939 \u0924\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5957
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5957 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.45,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a6842142-9351-4f84-94f1-5b8908593937","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414058645","ivr_completed_at":"2026-07-04T04:54:33.089988"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5958 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:25:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169e16c1-b20f-41f0-9e8a-3cf537108e62","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":96,"total_cost":12,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  ma'am \u0935\u0939 \u0924\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:25:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169e16c1-b20f-41f0-9e8a-3cf537108e62
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:25:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:25:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5957
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:25:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5957 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59f3bfcc-8010-40a6-a9be-0e453d960751
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5958
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a6842142-9351-4f84-94f1-5b8908593937","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414058645","ivr_completed_at":"2026-07-04T04:54:33.089988"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 10:25:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5958 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:35:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:35:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:35:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:35:54 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"59f3bfcc-8010-40a6-a9be-0e453d960751","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919391044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5959 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b9914b5-0ae9-463b-98c4-9bbd579de67b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919391044747","ivr_completed_at":"2026-07-04T05:07:25.049666"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5959 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b9914b5-0ae9-463b-98c4-9bbd579de67b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919391044747","ivr_completed_at":"2026-07-04T05:07:25.049666"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5959 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 who is the \u0905\u092d\u0940 \u0935\u0948\u0938\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b9914b5-0ae9-463b-98c4-9bbd579de67b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919391044747","ivr_completed_at":"2026-07-04T05:07:25.049666"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:37:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5959 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 who is the \u0905\u092d\u0940 \u0935\u0948\u0938\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5304ddc2-590c-44e3-8f59-8edbbb997614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b9914b5-0ae9-463b-98c4-9bbd579de67b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919391044747","ivr_completed_at":"2026-07-04T05:07:25.049666"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 10:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5959 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5304ddc2-590c-44e3-8f59-8edbbb997614","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660242
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f78f2e2b-7c98-4f01-a1d6-13cca7da768d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f78f2e2b-7c98-4f01-a1d6-13cca7da768d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:54:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5960 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f78f2e2b-7c98-4f01-a1d6-13cca7da768d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5960
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5960 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e24c1e19-053c-4b03-8f96-7269de031090","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f78f2e2b-7c98-4f01-a1d6-13cca7da768d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5960
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 10:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5960 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919660242179 HTTP:200 response:{"status":"queued","message":"done","execution_id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","run_id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34a1cc20-bb39-41b8-8a04-c6a77bf2a73e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5961
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660242179"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5961 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34a1cc20-bb39-41b8-8a04-c6a77bf2a73e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5961
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660242179"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5961 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34a1cc20-bb39-41b8-8a04-c6a77bf2a73e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5961
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660242179"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:01:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5961 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:05:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34a1cc20-bb39-41b8-8a04-c6a77bf2a73e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:05:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f78f2e2b-7c98-4f01-a1d6-13cca7da768d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"109f1981-f16f-4c3b-8bbc-70a3f07244e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/109f1981-f16f-4c3b-8bbc-70a3f07244e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 109f1981-f16f-4c3b-8bbc-70a3f07244e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:06:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5962 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"109f1981-f16f-4c3b-8bbc-70a3f07244e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/109f1981-f16f-4c3b-8bbc-70a3f07244e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5962
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5962 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6f3dfd99-845e-4133-bff9-ead167549f7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5963 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6f3dfd99-845e-4133-bff9-ead167549f7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5963
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91e23bb9-1cd9-46b7-9e98-ea4c179a5cc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587980579","ivr_completed_at":"2026-07-04T05:37:21.905650"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5963 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6f3dfd99-845e-4133-bff9-ead167549f7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5963
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91e23bb9-1cd9-46b7-9e98-ea4c179a5cc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587980579","ivr_completed_at":"2026-07-04T05:37:21.905650"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5963 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"109f1981-f16f-4c3b-8bbc-70a3f07244e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":47}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/109f1981-f16f-4c3b-8bbc-70a3f07244e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5962
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5962 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:07:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5964 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"785796c5-266e-43d5-954f-bf8a98f288b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:37:51.044083"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5964 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"785796c5-266e-43d5-954f-bf8a98f288b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:37:51.044083"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:07:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5964 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:08:41 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'आज', preferred_time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 11:08:41 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 11:08:41 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 11:08:41 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '3:00 PM' → '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 11:08:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'आज', preferred_time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 11:08:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 11:08:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 11:08:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '12:00 PM' → '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 11:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:317
2026-07-04 11:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rahul Sharma', phone: '9829013148', doctor_id: 5, date: '2026-07-04', time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 11:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:00 PM' → '12:00 PM' → '12:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 11:09:03 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-87A3F0 — Rahul Sharma with Dr. Utkarsh Agrawal on 2026-07-04 at 12:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 11:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Sumana Kavata', phone: '9587980579', doctor_id: 3, date: '2026-07-04', time: '15:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 11:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '15:00' → '15:00' → '15:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 11:09:03 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1850AA — Sumana Kavata with Dr. Arun Sharma on 2026-07-04 at 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 11:09:32 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:317
2026-07-04 11:09:32 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'O P Ojha', phone: '9829013148', doctor_id: 5, date: '2026-07-04', time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 11:09:32 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:00 PM' → '12:00 PM' → '12:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 11:09:32 [13.203.39.153][-][-][error][bolna] [Bolna] Validation failed: {"appointment_date":["This slot has just been booked. Please choose another time."]}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:366
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6f3dfd99-845e-4133-bff9-ead167549f7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5963
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91e23bb9-1cd9-46b7-9e98-ea4c179a5cc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587980579","ivr_completed_at":"2026-07-04T05:37:21.905650"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1850AA
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 11:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5963 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6f3dfd99-845e-4133-bff9-ead167549f7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":146,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6f3dfd99-845e-4133-bff9-ead167549f7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5963
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5963 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919587980579 HTTP:200 response:{"status":"queued","message":"done","execution_id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","run_id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587980579"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5965 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5965
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587980579"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5965 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"785796c5-266e-43d5-954f-bf8a98f288b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:37:51.044083"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-87A3F0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 11:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5964 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":11.67,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":145,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0905\u0917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bf2af8ad-5bfd-44ce-b2df-7ed3f5d598bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5964 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5965
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587980579"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5965 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3eed78ff-af99-499d-8009-1c9570ed15ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917713106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3eed78ff-af99-499d-8009-1c9570ed15ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3eed78ff-af99-499d-8009-1c9570ed15ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:11:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5966 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3eed78ff-af99-499d-8009-1c9570ed15ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3eed78ff-af99-499d-8009-1c9570ed15ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5966
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5966 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3eed78ff-af99-499d-8009-1c9570ed15ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3eed78ff-af99-499d-8009-1c9570ed15ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5966
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:12:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5966 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25146f90-e931-433a-a899-558644cce84a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-87A3F0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-04 11:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5967 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25146f90-e931-433a-a899-558644cce84a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c85d736-f107-4747-a8e2-02de52dc97cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:43:05.972192"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5967 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25146f90-e931-433a-a899-558644cce84a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c85d736-f107-4747-a8e2-02de52dc97cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:43:05.972192"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:13:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5967 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782144
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:13:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5968 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5968
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"48a69321-2f14-4c3e-b5a7-cb26190c735d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-04T05:43:32.681413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5968 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5968
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"48a69321-2f14-4c3e-b5a7-cb26190c735d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-04T05:43:32.681413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5968 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'आज', preferred_time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 11:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 11:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 11:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '12:00 PM' → '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 11:14:33 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:317
2026-07-04 11:14:33 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'O P Ojha', phone: '9829013148', doctor_id: 5, date: '2026-07-04', time: '12:15 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 11:14:33 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:15 PM' → '12:15 PM' → '12:15'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 11:14:34 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-3564D9 — O P Ojha with Dr. Utkarsh Agrawal on 2026-07-04 at 12:15 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.95,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5968
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"48a69321-2f14-4c3e-b5a7-cb26190c735d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-04T05:43:32.681413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:14:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5968 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58947835-087b-427b-ae6a-9cc968e47159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5968
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"48a69321-2f14-4c3e-b5a7-cb26190c735d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-04T05:43:32.681413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:14:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5968 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bbcc3d77-2ee5-4e3e-8e1b-ff6a1761349f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58947835-087b-427b-ae6a-9cc968e47159","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25146f90-e931-433a-a899-558644cce84a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.03,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 doctor\nassistant:  \u0906\u092a \u0915\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c85d736-f107-4747-a8e2-02de52dc97cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-04T05:43:05.972192"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5967 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:15:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25146f90-e931-433a-a899-558644cce84a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":193,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 doctor\nassistant:  \u0906\u092a \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:15:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25146f90-e931-433a-a899-558644cce84a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:15:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:15:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:15:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5967 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bf7ca5c-3cb7-4ba1-92c9-84c40687d513","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887555
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bf7ca5c-3cb7-4ba1-92c9-84c40687d513
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2bf7ca5c-3cb7-4ba1-92c9-84c40687d513
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:18:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5969 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bf7ca5c-3cb7-4ba1-92c9-84c40687d513","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bf7ca5c-3cb7-4ba1-92c9-84c40687d513
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5969
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:19:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5969 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b8d553c-1cdc-4b4d-994c-028b1ae943c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887555
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5970 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b8d553c-1cdc-4b4d-994c-028b1ae943c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5970
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"902b04bd-0052-4ab3-8a02-670df411a626","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:49:38.884061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5970 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b8d553c-1cdc-4b4d-994c-028b1ae943c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5970
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"902b04bd-0052-4ab3-8a02-670df411a626","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:49:38.884061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:19:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5970 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bf7ca5c-3cb7-4ba1-92c9-84c40687d513","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bf7ca5c-3cb7-4ba1-92c9-84c40687d513
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5969
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5969 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b8d553c-1cdc-4b4d-994c-028b1ae943c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5970
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"902b04bd-0052-4ab3-8a02-670df411a626","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:49:38.884061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5970 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b8d553c-1cdc-4b4d-994c-028b1ae943c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b8d553c-1cdc-4b4d-994c-028b1ae943c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5970
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"902b04bd-0052-4ab3-8a02-670df411a626","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:49:38.884061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5970 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887555
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5971 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:41 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917713106082 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","run_id":"a554a9fb-a05e-4ac4-b2e4-871a63425909"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:20:42 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887555397 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6434f425-451b-4821-83a6-d76a6a6dedea","run_id":"6434f425-451b-4821-83a6-d76a6a6dedea"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:20:42 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887555397 HTTP:200 response:{"status":"queued","message":"done","execution_id":"53ad9469-3107-40ba-8c90-0bbd0c47322a","run_id":"53ad9469-3107-40ba-8c90-0bbd0c47322a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5971
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d693493d-5407-495f-838e-cecc489e636c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:50:42.722160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5971 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5971
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d693493d-5407-495f-838e-cecc489e636c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:50:42.722160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5971 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a554a9fb-a05e-4ac4-b2e4-871a63425909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a554a9fb-a05e-4ac4-b2e4-871a63425909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917713106082"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5972 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a554a9fb-a05e-4ac4-b2e4-871a63425909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5972
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917713106082"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5972 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:20:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:20:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:20:49 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:20:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6434f425-451b-4821-83a6-d76a6a6dedea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5974
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5974 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ad9469-3107-40ba-8c90-0bbd0c47322a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/53ad9469-3107-40ba-8c90-0bbd0c47322a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5973
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5973 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6434f425-451b-4821-83a6-d76a6a6dedea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5974
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5974 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ad9469-3107-40ba-8c90-0bbd0c47322a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/53ad9469-3107-40ba-8c90-0bbd0c47322a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5973
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5973 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.88,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a554a9fb-a05e-4ac4-b2e4-871a63425909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5972
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917713106082"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 11:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5972 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ad9469-3107-40ba-8c90-0bbd0c47322a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/53ad9469-3107-40ba-8c90-0bbd0c47322a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5973
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5973 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":19,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a554a9fb-a05e-4ac4-b2e4-871a63425909
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5972
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917713106082"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 11:21:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5972 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.54,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5971
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d693493d-5407-495f-838e-cecc489e636c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:50:42.722160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:21:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5971 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2991ef9e-e42e-4b92-854d-da30cdcd3068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5971
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d693493d-5407-495f-838e-cecc489e636c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887555397","ivr_completed_at":"2026-07-04T05:50:42.722160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5971 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6434f425-451b-4821-83a6-d76a6a6dedea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5974
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887555397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5974 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2991ef9e-e42e-4b92-854d-da30cdcd3068","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949566
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5975 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5975
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cc3ff527-cf86-44fb-a30a-a21ea3f07244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949566519","ivr_completed_at":"2026-07-04T05:56:27.844654"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5975 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5975
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cc3ff527-cf86-44fb-a30a-a21ea3f07244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949566519","ivr_completed_at":"2026-07-04T05:56:27.844654"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:26:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5975 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5975
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cc3ff527-cf86-44fb-a30a-a21ea3f07244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949566519","ivr_completed_at":"2026-07-04T05:56:27.844654"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:26:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5975 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/efa6ff99-4ac3-413b-949a-818b0f182a59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5975
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cc3ff527-cf86-44fb-a30a-a21ea3f07244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949566519","ivr_completed_at":"2026-07-04T05:56:27.844654"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:26:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5975 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6434f425-451b-4821-83a6-d76a6a6dedea","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"efa6ff99-4ac3-413b-949a-818b0f182a59","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5976 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5976
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc54d481-2990-4645-8db4-e14e7b195a81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-04T06:08:38.500159"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5976 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5976
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc54d481-2990-4645-8db4-e14e7b195a81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-04T06:08:38.500159"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5976 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.11,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092a\u0928\u0947 \u092f\u0939\u093e\u0902 \u092a\u0930 rj \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5976
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc54d481-2990-4645-8db4-e14e7b195a81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-04T06:08:38.500159"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5976 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092a\u0928\u0947 \u092f\u0939\u093e\u0902 \u092a\u0930 rj \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/40712fe7-62d9-4972-8c13-2cf024963625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5976
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc54d481-2990-4645-8db4-e14e7b195a81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414377770","ivr_completed_at":"2026-07-04T06:08:38.500159"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:39:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5976 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949566519 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","run_id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949566519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5977 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949566519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5977 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949566519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5977 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.09,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949566519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 11:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5977 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:40:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:40:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.09,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:40:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"40712fe7-62d9-4972-8c13-2cf024963625","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":6,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1b76d11-6ad4-44f1-8fa4-4196be588bb6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5977
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5977 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f67e386-9e56-46a7-9baa-5e033514a222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5f67e386-9e56-46a7-9baa-5e033514a222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5f67e386-9e56-46a7-9baa-5e033514a222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5978 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f67e386-9e56-46a7-9baa-5e033514a222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5f67e386-9e56-46a7-9baa-5e033514a222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5978
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:41:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5978 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5979 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5979
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"065e6d3e-839c-401e-b9ab-c35fb9e53867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929299680","ivr_completed_at":"2026-07-04T06:11:31.492589"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5979 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5979
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"065e6d3e-839c-401e-b9ab-c35fb9e53867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929299680","ivr_completed_at":"2026-07-04T06:11:31.492589"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:41:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5979 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f67e386-9e56-46a7-9baa-5e033514a222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5f67e386-9e56-46a7-9baa-5e033514a222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5978
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5978 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.85,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5979
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"065e6d3e-839c-401e-b9ab-c35fb9e53867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929299680","ivr_completed_at":"2026-07-04T06:11:31.492589"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5979 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42055736-4fd5-418f-8d30-ce9e2cb1c11a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5979
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"065e6d3e-839c-401e-b9ab-c35fb9e53867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929299680","ivr_completed_at":"2026-07-04T06:11:31.492589"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 11:42:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5979 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d1b76d11-6ad4-44f1-8fa4-4196be588bb6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":6.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919929299680 HTTP:200 response:{"status":"queued","message":"done","execution_id":"395aa49b-b445-41e9-a311-198060c0b1c2","run_id":"395aa49b-b445-41e9-a311-198060c0b1c2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929299680"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5980 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929299680"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5980 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929299680"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 11:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5980 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.65,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929299680"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 11:50:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5980 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":27,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/395aa49b-b445-41e9-a311-198060c0b1c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929299680"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 11:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5980 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:00:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:00:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:00:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:00:59 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:01:00 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"395aa49b-b445-41e9-a311-198060c0b1c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42055736-4fd5-418f-8d30-ce9e2cb1c11a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"937e94f4-3695-4bfd-859a-cf012dbe002c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782972
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:07:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5981 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1f48ffa-2e6e-4830-999d-e10fcc7e9d16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694635
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1f48ffa-2e6e-4830-999d-e10fcc7e9d16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b1f48ffa-2e6e-4830-999d-e10fcc7e9d16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:07:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5982 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"937e94f4-3695-4bfd-859a-cf012dbe002c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5981
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8233cd7a-2cac-49e8-b88e-e666e26ba661","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782972418","ivr_completed_at":"2026-07-04T06:37:54.856034"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5981 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"937e94f4-3695-4bfd-859a-cf012dbe002c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5981
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8233cd7a-2cac-49e8-b88e-e666e26ba661","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782972418","ivr_completed_at":"2026-07-04T06:37:54.856034"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:07:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5981 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1f48ffa-2e6e-4830-999d-e10fcc7e9d16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1f48ffa-2e6e-4830-999d-e10fcc7e9d16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5982
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:08:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5982 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:08:08 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-04', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1f48ffa-2e6e-4830-999d-e10fcc7e9d16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1f48ffa-2e6e-4830-999d-e10fcc7e9d16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5982
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:08:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5982 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"937e94f4-3695-4bfd-859a-cf012dbe002c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.04,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u091c\u093e\u0928\u0928\u093e \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5981
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8233cd7a-2cac-49e8-b88e-e666e26ba661","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782972418","ivr_completed_at":"2026-07-04T06:37:54.856034"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5981 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"937e94f4-3695-4bfd-859a-cf012dbe002c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":67,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u091c\u093e\u0928\u0928\u093e \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/937e94f4-3695-4bfd-859a-cf012dbe002c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5981
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8233cd7a-2cac-49e8-b88e-e666e26ba661","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782972418","ivr_completed_at":"2026-07-04T06:37:54.856034"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:08:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:08:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 12:08:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5981 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694635
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:09:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5983 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9dd8a48-0feb-44d2-9c55-67099cc78fec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694635099","ivr_completed_at":"2026-07-04T06:39:37.572741"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5983 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9dd8a48-0feb-44d2-9c55-67099cc78fec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694635099","ivr_completed_at":"2026-07-04T06:39:37.572741"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:09:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5983 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919694635099 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","run_id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694635099"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5984 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5984
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694635099"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5984 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5984
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694635099"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5984 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u0906\u092a\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9dd8a48-0feb-44d2-9c55-67099cc78fec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694635099","ivr_completed_at":"2026-07-04T06:39:37.572741"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:10:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5983 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u0906\u092a\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eba2a3b9-f90f-4c11-86b1-2926f8341247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9dd8a48-0feb-44d2-9c55-67099cc78fec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694635099","ivr_completed_at":"2026-07-04T06:39:37.572741"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 12:10:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5983 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.1,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5984
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694635099"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5984 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":24,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e3c8e46b-d16b-4431-a20f-781c07e3cfa2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5984
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694635099"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 12:10:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5984 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:15:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:15:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"eba2a3b9-f90f-4c11-86b1-2926f8341247","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782970
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:41:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5985 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5985
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92c1491e-49b7-4f3c-ab2b-b4737e3ad346","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782970631","ivr_completed_at":"2026-07-04T07:11:38.300231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5985 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5985
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92c1491e-49b7-4f3c-ab2b-b4737e3ad346","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782970631","ivr_completed_at":"2026-07-04T07:11:38.300231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:41:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5985 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.92,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5985
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92c1491e-49b7-4f3c-ab2b-b4737e3ad346","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782970631","ivr_completed_at":"2026-07-04T07:11:38.300231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5985 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acbb83e6-5e8b-4600-9907-6dbbf694fcd6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5985
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92c1491e-49b7-4f3c-ab2b-b4737e3ad346","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782970631","ivr_completed_at":"2026-07-04T07:11:38.300231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 12:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 12:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5985 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db1e4790-4a21-4716-bd67-0bc91ac4414f","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:55:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5986 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db1e4790-4a21-4716-bd67-0bc91ac4414f","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5986
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5986 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db1e4790-4a21-4716-bd67-0bc91ac4414f","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5986
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 12:55:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5986 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'pulmonology' → 'Pulmonology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1594
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-04 12:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Seema Chhangani', date: 'आज', preferred_time: '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 12:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 12:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Seema Chhangani' → 1 found: Dr. Seema Chhangani
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 12:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:30 PM' → '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 12:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:317
2026-07-04 12:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Vijaya Vijaya', phone: '8952049345', doctor_id: 17, date: '2026-07-04', time: '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 12:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '1:30 PM' → '1:30 PM' → '13:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 12:56:59 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-7C3AF0 — Vijaya Vijaya with Dr. Seema Chhangani on 2026-07-04 at 1:30 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db1e4790-4a21-4716-bd67-0bc91ac4414f","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.45,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nuser:  madam \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5986
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-04 12:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5986 | status: call-disconnected | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 12:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db1e4790-4a21-4716-bd67-0bc91ac4414f","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":113,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nuser:  madam \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 12:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db1e4790-4a21-4716-bd67-0bc91ac4414f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 12:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 12:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5986
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 12:57:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5986 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"acbb83e6-5e8b-4600-9907-6dbbf694fcd6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 13:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5987 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5987
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2cc43a61-3515-4c50-ab78-255f82b95394","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887371709","ivr_completed_at":"2026-07-04T07:47:10.868831"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5987 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5987
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2cc43a61-3515-4c50-ab78-255f82b95394","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887371709","ivr_completed_at":"2026-07-04T07:47:10.868831"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5987 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'today', preferred_time: '1:15 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-04 13:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-04'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-04 13:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-04 13:18:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:15 PM' → '1:15 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-04 13:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Mohana Mohana Sarma', phone: '9887371709', doctor_id: 12, date: '2026-07-04', time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-04 13:19:50 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '2:00 PM' → '2:00 PM' → '14:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-04 13:19:51 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-232C53 — Mohana Mohana Sarma with Dr. Jyoti Sharma on 2026-07-04 at 2:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-04 13:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:35 phone:9887371709 reason:Booking Failure
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nassistant:  \u0915\u094b\u0908 \u092c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5987
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2cc43a61-3515-4c50-ab78-255f82b95394","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887371709","ivr_completed_at":"2026-07-04T07:47:10.868831"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 13:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5987 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":242,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nassistant:  \u0915\u094b\u0908 \u092c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/272ad0b2-c48b-4af2-bcfc-1433f1ab3484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5987
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5987 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":242.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":242.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"272ad0b2-c48b-4af2-bcfc-1433f1ab3484","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":242.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949592
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5988 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5988
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"702e64cf-0852-4f80-81a9-f7fbd1b006d4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949592626","ivr_completed_at":"2026-07-04T08:09:00.409056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5988 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5988
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"702e64cf-0852-4f80-81a9-f7fbd1b006d4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949592626","ivr_completed_at":"2026-07-04T08:09:00.409056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:39:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5988 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.19,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5988
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"702e64cf-0852-4f80-81a9-f7fbd1b006d4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949592626","ivr_completed_at":"2026-07-04T08:09:00.409056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5988 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":112,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/883cc9f9-6e43-4da1-aec9-365eac827a0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5988
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"702e64cf-0852-4f80-81a9-f7fbd1b006d4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949592626","ivr_completed_at":"2026-07-04T08:09:00.409056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5988 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:25:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:25:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:25:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:0 response:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:30:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:30:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:30:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"883cc9f9-6e43-4da1-aec9-365eac827a0b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918037288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3b99753-8c9e-4d69-a305-47c76d5f17a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b3b99753-8c9e-4d69-a305-47c76d5f17a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 14:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5989 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 14:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3b99753-8c9e-4d69-a305-47c76d5f17a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5989
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 14:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5989 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b3b99753-8c9e-4d69-a305-47c76d5f17a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5989
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 14:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5989 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 14:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918037288348 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","run_id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918037288348"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5990 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5990
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918037288348"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5990 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b3b99753-8c9e-4d69-a305-47c76d5f17a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5990
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918037288348"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5990 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:03:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5991 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03606eeb-a432-4704-bc00-724ac0c4bf8c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414066789","ivr_completed_at":"2026-07-04T09:34:25.463784"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:04:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5991 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03606eeb-a432-4704-bc00-724ac0c4bf8c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414066789","ivr_completed_at":"2026-07-04T09:34:25.463784"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5991 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0939\u0948\u0902 \u0915\u094d\u092f\u093e\nassistant:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03606eeb-a432-4704-bc00-724ac0c4bf8c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414066789","ivr_completed_at":"2026-07-04T09:34:25.463784"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5991 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0939\u0948\u0902 \u0915\u094d\u092f\u093e\nassistant:  
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ac0170e-fd54-49c7-8954-927130414f0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03606eeb-a432-4704-bc00-724ac0c4bf8c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414066789","ivr_completed_at":"2026-07-04T09:34:25.463784"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:05:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:05:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 15:05:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5991 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2ac0170e-fd54-49c7-8954-927130414f0f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5992 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5992
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"40617e92-1e7e-41e6-b612-25dea10713c3","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919782085425","ivr_completed_at":"2026-07-04T09:55:20.047394"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5992 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5992
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5992 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.48,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  hello\nassistant:  \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5992
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5992 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 15:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5993 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:26:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4e1eca9-1ffb-49a7-9275-501ef8aff22f","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  hello\nassistant:  \u0939\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:26:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4e1eca9-1ffb-49a7-9275-501ef8aff22f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:26:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:26:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5992
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:26:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5992 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5993
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"935e6155-4401-4e8d-9653-b85ba5497e54","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782085425","ivr_completed_at":"2026-07-04T09:56:21.060611"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5993 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5993
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"935e6155-4401-4e8d-9653-b85ba5497e54","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782085425","ivr_completed_at":"2026-07-04T09:56:21.060611"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:26:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5993 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:26:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.55,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  connect me to the customer service\nassistant: \u092e\u093e\u095e \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:26:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:26:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5993
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"935e6155-4401-4e8d-9653-b85ba5497e54","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782085425","ivr_completed_at":"2026-07-04T09:56:21.060611"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5993 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  connect me to the customer service\nassistant: \u092e\u093e\u095e \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5993
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"935e6155-4401-4e8d-9653-b85ba5497e54","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782085425","ivr_completed_at":"2026-07-04T09:56:21.060611"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 15:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5993 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 15:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:00:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:00:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:00:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:05:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:05:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:20:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:20:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:20:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b50e06f7-e7a3-4d11-8c40-6b8f4dc99dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918218520
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 16:45:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5994 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5994
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"602f4f60-4154-45ce-8ae2-4a63428466cd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918218520083","ivr_completed_at":"2026-07-04T11:16:09.552157"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5994 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5994
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"602f4f60-4154-45ce-8ae2-4a63428466cd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918218520083","ivr_completed_at":"2026-07-04T11:16:09.552157"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 16:46:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5994 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.95,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5994
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"602f4f60-4154-45ce-8ae2-4a63428466cd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918218520083","ivr_completed_at":"2026-07-04T11:16:09.552157"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 16:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5994 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22250608-a7fb-473d-9b91-6637204d9de9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5994
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"602f4f60-4154-45ce-8ae2-4a63428466cd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918218520083","ivr_completed_at":"2026-07-04T11:16:09.552157"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 16:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5994 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:50:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 16:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:55:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:55:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:55:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:55:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 17:55:41 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 18:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"22250608-a7fb-473d-9b91-6637204d9de9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32a54395-9c89-497f-be62-d172d593dd7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414600
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32a54395-9c89-497f-be62-d172d593dd7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 32a54395-9c89-497f-be62-d172d593dd7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 19:51:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5995 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32a54395-9c89-497f-be62-d172d593dd7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32a54395-9c89-497f-be62-d172d593dd7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 19:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5995 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414600
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 19:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5996 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5996
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c462e98-855e-4c40-b2ca-41a75ca14bb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414600660","ivr_completed_at":"2026-07-04T14:21:54.974495"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5996 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5996
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c462e98-855e-4c40-b2ca-41a75ca14bb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414600660","ivr_completed_at":"2026-07-04T14:21:54.974495"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 19:51:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5996 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32a54395-9c89-497f-be62-d172d593dd7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32a54395-9c89-497f-be62-d172d593dd7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 19:52:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5995 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:17 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Payala'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1514
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-04 19:52:17 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'पायल' → 'Payala'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f75d2cd-67d4-4ca4-b833-fe32addedcf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919116460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 19:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5997 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5996
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c462e98-855e-4c40-b2ca-41a75ca14bb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414600660","ivr_completed_at":"2026-07-04T14:21:54.974495"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 19:52:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5996 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0750e59-126f-4374-8e07-2130d450ef05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5996
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c462e98-855e-4c40-b2ca-41a75ca14bb6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414600660","ivr_completed_at":"2026-07-04T14:21:54.974495"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 19:52:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5996 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f75d2cd-67d4-4ca4-b833-fe32addedcf5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"a703410a-9849-41a6-a3cf-dc9f13dc354f","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919116460934","ivr_completed_at":"2026-07-04T14:22:55.998663"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5997 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f75d2cd-67d4-4ca4-b833-fe32addedcf5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:52:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5997 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:54:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f75d2cd-67d4-4ca4-b833-fe32addedcf5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.89,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0915\u093f\u0938\u0940 \u0915\u0947 doctor \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e \u0939\u0948\nassistant:  \u0915\u094d\u092f\u093e patient \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:54:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:54:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:54:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:54:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5997 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8f75d2cd-67d4-4ca4-b833-fe32addedcf5","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":113,"total_cost":12,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0915\u093f\u0938\u0940 \u0915\u0947 doctor \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e \u0939\u0948\nassistant:  \u0915\u094d\u092f\u093e patient \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 19:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8f75d2cd-67d4-4ca4-b833-fe32addedcf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 19:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 19:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 19:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5997 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d26566d-c7d6-4cc2-8fae-6b4920bbe0b8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 19:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414600660 HTTP:200 response:{"status":"queued","message":"done","execution_id":"2080d797-89f0-4456-afaa-0b792b8767bb","run_id":"2080d797-89f0-4456-afaa-0b792b8767bb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2080d797-89f0-4456-afaa-0b792b8767bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2080d797-89f0-4456-afaa-0b792b8767bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414600660"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 20:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5998 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2080d797-89f0-4456-afaa-0b792b8767bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414600660"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 20:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5998 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2080d797-89f0-4456-afaa-0b792b8767bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414600660"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 20:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5998 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0750e59-126f-4374-8e07-2130d450ef05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414200
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 20:24:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5999 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5999
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9109e69d-e0e7-4638-acef-f5012005e354","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414200884","ivr_completed_at":"2026-07-04T14:54:35.710464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5999 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5999
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9109e69d-e0e7-4638-acef-f5012005e354","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414200884","ivr_completed_at":"2026-07-04T14:54:35.710464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 20:24:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5999 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.74,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 \u0939\u092e\u093e\u0930\u0947 \u092a\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5999
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9109e69d-e0e7-4638-acef-f5012005e354","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414200884","ivr_completed_at":"2026-07-04T14:54:35.710464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 20:25:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5999 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 \u0939\u092e\u093e\u0930\u0947 \u092a\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/80180624-2bed-4bce-b005-79ac4ef1797d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 5999
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9109e69d-e0e7-4638-acef-f5012005e354","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414200884","ivr_completed_at":"2026-07-04T14:54:35.710464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-04 20:25:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 5999 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:30:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 20:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5605e4d5-a6df-463e-9b2f-b290af14cb42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917878002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-04 21:49:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6000 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5605e4d5-a6df-463e-9b2f-b290af14cb42","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6000
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"3b0d3860-16a5-49ec-8904-f70aaa02fc18","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917878002359","ivr_completed_at":"2026-07-04T16:20:11.287477"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6000 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5605e4d5-a6df-463e-9b2f-b290af14cb42","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6000
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 21:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6000 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 21:50:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:50:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:50:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:50:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:50:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5605e4d5-a6df-463e-9b2f-b290af14cb42","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.64,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 21:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 21:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 21:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6000
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 21:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6000 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 21:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5605e4d5-a6df-463e-9b2f-b290af14cb42","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:  
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-04 21:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5605e4d5-a6df-463e-9b2f-b290af14cb42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-04 21:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-04 21:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6000
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-04 21:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6000 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-04 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 21:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:45:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:45:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:46:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:46:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:46:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:20:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-04 23:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 03:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 04:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:00:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:15:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 06:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:40:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:40:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:45:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 07:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"80180624-2bed-4bce-b005-79ac4ef1797d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918796568
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 08:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6001 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"72ae358a-bb60-4103-bdfd-bb95c88ba1b8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918796568461","ivr_completed_at":"2026-07-05T02:36:55.069743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6001 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"72ae358a-bb60-4103-bdfd-bb95c88ba1b8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918796568461","ivr_completed_at":"2026-07-05T02:36:55.069743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 08:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6001 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 08:08:08 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'general physician' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1594
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"72ae358a-bb60-4103-bdfd-bb95c88ba1b8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918796568461","ivr_completed_at":"2026-07-05T02:36:55.069743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 08:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6001 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":106,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c10c505a-69b4-4302-baee-6ca76b8cc066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"72ae358a-bb60-4103-bdfd-bb95c88ba1b8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918796568461","ivr_completed_at":"2026-07-05T02:36:55.069743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 08:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6001 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 08:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c10c505a-69b4-4302-baee-6ca76b8cc066","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":106.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acb89299-bf6a-43c2-ba76-83508e3e3339","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6002 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acb89299-bf6a-43c2-ba76-83508e3e3339","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7665fa1d-340b-4b35-a80d-473261537ef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660350133","ivr_completed_at":"2026-07-05T03:50:57.364387"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6002 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acb89299-bf6a-43c2-ba76-83508e3e3339","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7665fa1d-340b-4b35-a80d-473261537ef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660350133","ivr_completed_at":"2026-07-05T03:50:57.364387"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6002 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a9725d3-1f50-4e7a-b790-a3af1c26f157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6003 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a9725d3-1f50-4e7a-b790-a3af1c26f157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6003
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62089eb0-bc81-451c-9fc3-e1414c756a44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:51:19.028533"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6003 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a9725d3-1f50-4e7a-b790-a3af1c26f157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6003
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62089eb0-bc81-451c-9fc3-e1414c756a44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:51:19.028533"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6003 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8eb745e-9d50-4727-9bd6-7a1f6a8e2440","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919024243
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6004 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a9725d3-1f50-4e7a-b790-a3af1c26f157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6003
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62089eb0-bc81-451c-9fc3-e1414c756a44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:51:19.028533"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6003 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a9725d3-1f50-4e7a-b790-a3af1c26f157","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a9725d3-1f50-4e7a-b790-a3af1c26f157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6003
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62089eb0-bc81-451c-9fc3-e1414c756a44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:51:19.028533"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6003 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8eb745e-9d50-4727-9bd6-7a1f6a8e2440","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6004
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18ff6779-a1b8-4833-9038-31ee3eb5ae2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024243677","ivr_completed_at":"2026-07-05T03:51:41.707424"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6004 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8eb745e-9d50-4727-9bd6-7a1f6a8e2440","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6004
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18ff6779-a1b8-4833-9038-31ee3eb5ae2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024243677","ivr_completed_at":"2026-07-05T03:51:41.707424"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6004 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acb89299-bf6a-43c2-ba76-83508e3e3339","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092f\u0939\u093e\u0902 \u0915\u094b\u0908 camp \u0935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7665fa1d-340b-4b35-a80d-473261537ef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660350133","ivr_completed_at":"2026-07-05T03:50:57.364387"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6002 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-05', day: 'Sunday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"acb89299-bf6a-43c2-ba76-83508e3e3339","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":58,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092f\u0939\u093e\u0902 \u0915\u094b\u0908 camp \u0935\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/acb89299-bf6a-43c2-ba76-83508e3e3339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7665fa1d-340b-4b35-a80d-473261537ef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660350133","ivr_completed_at":"2026-07-05T03:50:57.364387"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 09:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6002 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:23:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6005 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8eb745e-9d50-4727-9bd6-7a1f6a8e2440","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor\nuser:  \u0938\u092c\u0938\u0947 \u0928\u093e \u092c\u0948\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6004
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18ff6779-a1b8-4833-9038-31ee3eb5ae2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024243677","ivr_completed_at":"2026-07-05T03:51:41.707424"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6004 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8eb745e-9d50-4727-9bd6-7a1f6a8e2440","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":97,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor\nuser:  \u0938\u092c\u0938\u0947 \u0928\u093e \u092c\u0948\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8eb745e-9d50-4727-9bd6-7a1f6a8e2440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6004
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18ff6779-a1b8-4833-9038-31ee3eb5ae2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024243677","ivr_completed_at":"2026-07-05T03:51:41.707424"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 09:23:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6004 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6005
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e77aee0c-0d9a-4e98-b99e-9ac885a89f45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:53:17.406396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6005 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6005
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e77aee0c-0d9a-4e98-b99e-9ac885a89f45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:53:17.406396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6005 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.36,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  do you have an ent doctor in the hospital\nuser: Do you have an EMT 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6005
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e77aee0c-0d9a-4e98-b99e-9ac885a89f45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:53:17.406396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6005 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  do you have an ent doctor in the hospital\nuser: Do you have an EMT do
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e449d37d-5000-4608-92c3-f6701b3561b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6005
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e77aee0c-0d9a-4e98-b99e-9ac885a89f45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012065","ivr_completed_at":"2026-07-05T03:53:17.406396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 09:23:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6005 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e449d37d-5000-4608-92c3-f6701b3561b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f80eb8c-839c-4d9c-a71a-204a205d7ac1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f80eb8c-839c-4d9c-a71a-204a205d7ac1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4f80eb8c-839c-4d9c-a71a-204a205d7ac1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:33:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6006 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f80eb8c-839c-4d9c-a71a-204a205d7ac1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f80eb8c-839c-4d9c-a71a-204a205d7ac1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6006
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:33:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6006 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:33:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6007 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f80eb8c-839c-4d9c-a71a-204a205d7ac1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":62}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4f80eb8c-839c-4d9c-a71a-204a205d7ac1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6006
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6006 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc81ef14-cc0f-4520-bdce-ce666cc2ed43","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-05T04:04:08.161944"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6007 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc81ef14-cc0f-4520-bdce-ce666cc2ed43","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-05T04:04:08.161944"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6007 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.91,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u0939\u0941\u0924 time \u0932\u0917\u0947\u0917\u093e\nassist
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc81ef14-cc0f-4520-bdce-ce666cc2ed43","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-05T04:04:08.161944"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:34:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6007 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":78,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u0939\u0941\u0924 time \u0932\u0917\u0947\u0917\u093e\nassistan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c3a90fec-6730-46f3-aa87-bdb9bf4a2729
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc81ef14-cc0f-4520-bdce-ce666cc2ed43","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-05T04:04:08.161944"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6007 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2080d797-89f0-4456-afaa-0b792b8767bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829012065 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","run_id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-05 09:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917014845465 HTTP:200 response:{"status":"queued","message":"done","execution_id":"70d69f62-eedd-4c73-b821-824d839fcb7c","run_id":"70d69f62-eedd-4c73-b821-824d839fcb7c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-05 09:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b245ead8-d775-46b3-b0c6-4a748d01fcf4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829012065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6009 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b245ead8-d775-46b3-b0c6-4a748d01fcf4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829012065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6009 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d69f62-eedd-4c73-b821-824d839fcb7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6008
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014845465"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6008 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d69f62-eedd-4c73-b821-824d839fcb7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6008
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014845465"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6008 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b245ead8-d775-46b3-b0c6-4a748d01fcf4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829012065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6009 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d69f62-eedd-4c73-b821-824d839fcb7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6008
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014845465"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6008 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.04,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d69f62-eedd-4c73-b821-824d839fcb7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6008
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014845465"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6008 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b245ead8-d775-46b3-b0c6-4a748d01fcf4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829012065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 09:41:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6009 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b245ead8-d775-46b3-b0c6-4a748d01fcf4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b245ead8-d775-46b3-b0c6-4a748d01fcf4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829012065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 09:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6009 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":3,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d69f62-eedd-4c73-b821-824d839fcb7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6008
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014845465"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 09:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6008 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c3a90fec-6730-46f3-aa87-bdb9bf4a2729","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917006368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 09:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6010 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6010
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf64f16b-7366-4b04-be2d-5aea56b81294","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917006368433","ivr_completed_at":"2026-07-05T04:26:49.746267"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6010 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6010
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf64f16b-7366-4b04-be2d-5aea56b81294","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917006368433","ivr_completed_at":"2026-07-05T04:26:49.746267"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6010 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6010
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf64f16b-7366-4b04-be2d-5aea56b81294","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917006368433","ivr_completed_at":"2026-07-05T04:26:49.746267"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6010 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":60,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7184ab28-fa23-4c63-b30d-1dd9a39ebcdc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6010
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf64f16b-7366-4b04-be2d-5aea56b81294","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917006368433","ivr_completed_at":"2026-07-05T04:26:49.746267"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 09:57:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6010 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7184ab28-fa23-4c63-b30d-1dd9a39ebcdc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917995522
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6011 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"267bc239-fdc2-4d0f-ae1c-74208a31b7b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917995522111","ivr_completed_at":"2026-07-05T04:41:32.793806"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6011 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"267bc239-fdc2-4d0f-ae1c-74208a31b7b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917995522111","ivr_completed_at":"2026-07-05T04:41:32.793806"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 10:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6011 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"267bc239-fdc2-4d0f-ae1c-74208a31b7b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917995522111","ivr_completed_at":"2026-07-05T04:41:32.793806"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 10:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6011 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4da17e2b-82fd-4561-8142-f71271e6de83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"267bc239-fdc2-4d0f-ae1c-74208a31b7b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917995522111","ivr_completed_at":"2026-07-05T04:41:32.793806"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 10:12:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6011 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70d69f62-eedd-4c73-b821-824d839fcb7c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917995522111 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5499c793-70c7-492e-b447-4deae6a9c8fb","run_id":"5499c793-70c7-492e-b447-4deae6a9c8fb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5499c793-70c7-492e-b447-4deae6a9c8fb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917995522111"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 10:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6012 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5499c793-70c7-492e-b447-4deae6a9c8fb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917995522111"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 10:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6012 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5499c793-70c7-492e-b447-4deae6a9c8fb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917995522111"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 10:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6012 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.64,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5499c793-70c7-492e-b447-4deae6a9c8fb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917995522111"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 10:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6012 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":21,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5499c793-70c7-492e-b447-4deae6a9c8fb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917995522111"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 10:20:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6012 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 10:55:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:05:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4da17e2b-82fd-4561-8142-f71271e6de83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":44.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 12:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6013 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d2c091f7-13e2-429f-87e1-d209e533133d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665121626","ivr_completed_at":"2026-07-05T06:43:42.545898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6013 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d2c091f7-13e2-429f-87e1-d209e533133d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665121626","ivr_completed_at":"2026-07-05T06:43:42.545898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6013 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.77,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d2c091f7-13e2-429f-87e1-d209e533133d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665121626","ivr_completed_at":"2026-07-05T06:43:42.545898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6013 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":5.77,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":93,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58c9534d-ada5-4646-b88c-a72147e23493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d2c091f7-13e2-429f-87e1-d209e533133d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665121626","ivr_completed_at":"2026-07-05T06:43:42.545898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6013 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":93.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":93.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58c9534d-ada5-4646-b88c-a72147e23493","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":93.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918638495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 12:39:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6014 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6014
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd708eb3-f8ea-4e0c-8a7f-6e1d548f9cde","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918638495326","ivr_completed_at":"2026-07-05T07:09:53.411614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:39:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6014 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6014
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd708eb3-f8ea-4e0c-8a7f-6e1d548f9cde","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918638495326","ivr_completed_at":"2026-07-05T07:09:53.411614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6014 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.65,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam vacancy \u091a\u0932 \u0930\u0939\u0940 \u0939\u0948 \u0905\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6014
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd708eb3-f8ea-4e0c-8a7f-6e1d548f9cde","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918638495326","ivr_completed_at":"2026-07-05T07:09:53.411614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6014 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"112ba4c6-04e5-45a1-8545-a77b69a2a0e8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam vacancy \u091a\u0932 \u0930\u0939\u0940 \u0939\u0948 \u0905\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/112ba4c6-04e5-45a1-8545-a77b69a2a0e8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6014
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd708eb3-f8ea-4e0c-8a7f-6e1d548f9cde","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918638495326","ivr_completed_at":"2026-07-05T07:09:53.411614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 12:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6014 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5e5061-bf3c-418a-9b4c-434ce542aab4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6015 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5e5061-bf3c-418a-9b4c-434ce542aab4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bd138a1-e778-4bf6-9d4f-0a97efaf5df2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001348475","ivr_completed_at":"2026-07-05T07:10:50.710084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6015 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5e5061-bf3c-418a-9b4c-434ce542aab4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bd138a1-e778-4bf6-9d4f-0a97efaf5df2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001348475","ivr_completed_at":"2026-07-05T07:10:50.710084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6015 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5e5061-bf3c-418a-9b4c-434ce542aab4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.97,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bd138a1-e778-4bf6-9d4f-0a97efaf5df2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001348475","ivr_completed_at":"2026-07-05T07:10:50.710084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:41:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6015 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5e5061-bf3c-418a-9b4c-434ce542aab4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b5e5061-bf3c-418a-9b4c-434ce542aab4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bd138a1-e778-4bf6-9d4f-0a97efaf5df2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001348475","ivr_completed_at":"2026-07-05T07:10:50.710084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6015 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919509344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 12:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6016 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e7807ce-9c51-4d0e-9b12-d1f720dc2ec8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509344441","ivr_completed_at":"2026-07-05T07:12:01.537268"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6016 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e7807ce-9c51-4d0e-9b12-d1f720dc2ec8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509344441","ivr_completed_at":"2026-07-05T07:12:01.537268"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6016 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.54,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 same number \u0939\u0940 \u0939\u0948\nuser:  health c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e7807ce-9c51-4d0e-9b12-d1f720dc2ec8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509344441","ivr_completed_at":"2026-07-05T07:12:01.537268"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6016 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 same number \u0939\u0940 \u0939\u0948\nuser:  health ch
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e7807ce-9c51-4d0e-9b12-d1f720dc2ec8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509344441","ivr_completed_at":"2026-07-05T07:12:01.537268"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 12:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 12:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 12:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6016 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 12:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"4d222654-b868-4a0a-a19a-2bfee9a7c307","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  ma'am\nassistant:  नमस्कार।  \nएक
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8412948b-ace5-4ec8-ae7d-3b3e82086586","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 13:02:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6017 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8412948b-ace5-4ec8-ae7d-3b3e82086586","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6017
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"026b360c-41ee-4d9d-bdb8-3b014d9d4922","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919352548484","ivr_completed_at":"2026-07-05T07:32:31.578324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6017 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8412948b-ace5-4ec8-ae7d-3b3e82086586","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6017
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:02:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6017 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:12 [13.203.39.153][-][-][info][bolna] [Bolna] Response (HTTP 200): {"status":"queued","message":"done","execution_id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","run_id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/BolnaService.php:89
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/BolnaService.php:122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:462
2026-07-05 13:03:12 [13.203.39.153][-][-][info][bolna] [Bolna] Call initiated for EMG-00025 to Emergency Coordinator (9216060243)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/BolnaService.php:125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:462
2026-07-05 13:03:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8412948b-ace5-4ec8-ae7d-3b3e82086586","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.46,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  admit \u0915\u0930\u0928\u093e \u0939\u0948\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942\u0901, \u0915\u0943\u092a\u092f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6017
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6017 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216060243"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 13:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6018 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216060243"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 13:03:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6018 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8412948b-ace5-4ec8-ae7d-3b3e82086586","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  admit \u0915\u0930\u0928\u093e \u0939\u0948\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942\u0901, \u0915\u0943\u092a\u092f\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8412948b-ace5-4ec8-ae7d-3b3e82086586
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6017
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6017 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216060243"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 13:03:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6018 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.32,"transcript":"assistant: Hello\nuser:  hello\nassistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930\u0964 \n \u090f\u0915 \u0928\u092f\u093e emergency case register \u0939\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":22,"output":42},"azure\/gpt-4.1-mini":{"input":0,"output":30}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216060243"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from agent_id: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:624
2026-07-05 13:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6018 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":9,"total_cost":3,"transcript":"assistant: Hello\nuser:  hello\nassistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930\u0964 \n \u090f\u0915 \u0928\u092f\u093e emergency case register \u0939\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":22,"output":42},"azure\/gpt-4.1-mini":{"input":0,"output":30}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b403b2a-7e73-469c-aadd-9b2ddf880c11
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6018 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1ea87f6-f35f-4c5e-9ae3-4d603a8c751f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917878002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 13:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6019 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6019
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c9f27b7-2202-468f-b41e-97cdb9db9c14","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917878002359","ivr_completed_at":"2026-07-05T07:42:37.769494"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6019 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6019
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c9f27b7-2202-468f-b41e-97cdb9db9c14","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917878002359","ivr_completed_at":"2026-07-05T07:42:37.769494"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 13:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6019 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6019
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c9f27b7-2202-468f-b41e-97cdb9db9c14","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917878002359","ivr_completed_at":"2026-07-05T07:42:37.769494"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 13:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6019 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":72,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 13:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0b494d-185e-4cbb-8420-a9576dd97641
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 13:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 13:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6019
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 13:13:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6019 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad0b494d-185e-4cbb-8420-a9576dd97641","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 14:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6020 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6020
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"97326c03-f647-423b-b93d-6f7133f9ddac","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079378600","ivr_completed_at":"2026-07-05T08:30:43.180036"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6020 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6020
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"97326c03-f647-423b-b93d-6f7133f9ddac","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079378600","ivr_completed_at":"2026-07-05T08:30:43.180036"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 14:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6020 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 14:01:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0935\u0948\u0936\u093e\u0932\u0940 \u0928\u0917\u0930 \u0905\u092e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 14:01:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 14:01:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 14:01:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6020
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 14:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"97326c03-f647-423b-b93d-6f7133f9ddac","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079378600","ivr_completed_at":"2026-07-05T08:30:43.180036"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 14:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 14:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6020 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0935\u0948\u0936\u093e\u0932\u0940 \u0928\u0917\u0930 \u0905\u092e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/348f31e9-eaf5-4673-99df-772bafb2a025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6020
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"97326c03-f647-423b-b93d-6f7133f9ddac","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079378600","ivr_completed_at":"2026-07-05T08:30:43.180036"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 14:02:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6020 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:35:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:35:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:35:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:35:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:35:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:30:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:30:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:30:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:30:55 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:30:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"348f31e9-eaf5-4673-99df-772bafb2a025","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919462874
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 16:25:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6021 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6021
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5895dc3-bced-4d9d-915d-eab52bd7ec20","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462874099","ivr_completed_at":"2026-07-05T10:56:07.094413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6021 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6021
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5895dc3-bced-4d9d-915d-eab52bd7ec20","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462874099","ivr_completed_at":"2026-07-05T10:56:07.094413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 16:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6021 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 16:26:22 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'm r c p' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1690
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u0947 \u092f\u0939\u093e\u0902 m r c p\nassistant
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6021
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5895dc3-bced-4d9d-915d-eab52bd7ec20","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462874099","ivr_completed_at":"2026-07-05T10:56:07.094413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 16:26:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6021 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":68,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u0947 \u092f\u0939\u093e\u0902 m r c p\nassistant: 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd9e8bae-baad-4600-87f5-9ae4217bfae0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6021
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5895dc3-bced-4d9d-915d-eab52bd7ec20","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462874099","ivr_completed_at":"2026-07-05T10:56:07.094413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 16:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6021 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5499c793-70c7-492e-b447-4deae6a9c8fb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd9e8bae-baad-4600-87f5-9ae4217bfae0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916350360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2505340-b405-4001-870c-822b44f736cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f2505340-b405-4001-870c-822b44f736cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6022 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2505340-b405-4001-870c-822b44f736cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6022
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:38:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6022 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":46}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f2505340-b405-4001-870c-822b44f736cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6022
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6022 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916350360029 HTTP:200 response:{"status":"queued","message":"done","execution_id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","run_id":"637a00cc-f36b-4e5f-9601-0a39165eb83f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350360029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6023 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6023
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350360029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6023 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6023
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350360029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 17:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6023 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Toshi Agarwal', date: 'आज', preferred_time: '7:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-05 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-05'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.56,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6023
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350360029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-05 17:42:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6023 | status: call-disconnected | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":161,"total_cost":18,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 17:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/637a00cc-f36b-4e5f-9601-0a39165eb83f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 17:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 17:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6023
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 17:43:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6023 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:20:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:20:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:20:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:20:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:20:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f2505340-b405-4001-870c-822b44f736cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 18:46:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6024 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c79a82b-f255-4550-b9fc-7b185b22719d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928422575","ivr_completed_at":"2026-07-05T13:17:12.884800"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6024 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c79a82b-f255-4550-b9fc-7b185b22719d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928422575","ivr_completed_at":"2026-07-05T13:17:12.884800"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 18:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6024 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 18:47:37 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Fuzzy match 'Orthopedics' → 'Orthopaedics'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1671
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.7,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c79a82b-f255-4550-b9fc-7b185b22719d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928422575","ivr_completed_at":"2026-07-05T13:17:12.884800"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 18:47:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6024 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":57,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ee3ac5a-e8ac-442a-930b-b94e3d066052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4c79a82b-f255-4550-b9fc-7b185b22719d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928422575","ivr_completed_at":"2026-07-05T13:17:12.884800"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 18:48:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6024 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 18:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ee3ac5a-e8ac-442a-930b-b94e3d066052","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919119330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 19:28:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6025 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98845e10-7e59-4847-b61e-5a3c1268635f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919119330824","ivr_completed_at":"2026-07-05T13:58:33.117555"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6025 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98845e10-7e59-4847-b61e-5a3c1268635f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919119330824","ivr_completed_at":"2026-07-05T13:58:33.117555"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 19:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6025 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  home services\nassistant: \u092e\u093e\u092b\u093c \u0915\u0940\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98845e10-7e59-4847-b61e-5a3c1268635f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919119330824","ivr_completed_at":"2026-07-05T13:58:33.117555"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 19:29:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6025 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  home services\nassistant: \u092e\u093e\u092b\u093c \u0915\u0940\u091c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a261e9c2-ccb1-429e-bbfd-3213652f3ccc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98845e10-7e59-4847-b61e-5a3c1268635f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919119330824","ivr_completed_at":"2026-07-05T13:58:33.117555"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 19:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6025 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 19:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a261e9c2-ccb1-429e-bbfd-3213652f3ccc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001911
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 21:26:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6026 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6026
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"17d7a2cc-e0a8-4745-b9fa-c47e8d3faeeb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T15:56:52.184843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6026 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6026
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"17d7a2cc-e0a8-4745-b9fa-c47e8d3faeeb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T15:56:52.184843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:26:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6026 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094b\u0908 energy\nuser:  \u0932\u093f\u090f \u0915\u094b\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6026
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"17d7a2cc-e0a8-4745-b9fa-c47e8d3faeeb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T15:56:52.184843"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 21:28:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6026 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":116,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094b\u0908 energy\nuser:  \u0932\u093f\u090f \u0915\u094b\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c90a99de-d69c-4df1-9fe9-721ac78828b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6026
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6026 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c90a99de-d69c-4df1-9fe9-721ac78828b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001911
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-05 21:31:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6027 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"292c68f4-3d92-4a99-bd16-04cb3b6c5399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T16:02:12.601685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6027 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"292c68f4-3d92-4a99-bd16-04cb3b6c5399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T16:02:12.601685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6027 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:32:33 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'allergy' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1690
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.83,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u093e\u0928\u0947 \u0909\u0928\u0915\u094b number \u091a\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"292c68f4-3d92-4a99-bd16-04cb3b6c5399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T16:02:12.601685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6027 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":116,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u093e\u0928\u0947 \u0909\u0928\u0915\u094b number \u091a\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d401d1-b3af-43b5-866a-43d7c0440393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6027
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"292c68f4-3d92-4a99-bd16-04cb3b6c5399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-05T16:02:12.601685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-05 21:34:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6027 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-05 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:25:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:55:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:55:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:55:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:55:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-05 23:55:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70d401d1-b3af-43b5-866a-43d7c0440393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079933
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 00:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6028 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6028
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"54f41705-cacc-407b-aae2-b9484ac83ab5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079933564","ivr_completed_at":"2026-07-05T18:50:53.423119"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 00:20:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6028 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6028
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"54f41705-cacc-407b-aae2-b9484ac83ab5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079933564","ivr_completed_at":"2026-07-05T18:50:53.423119"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 00:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6028 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.91,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 access \u0928\u0939\u0940\u0902 \u0915\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6028
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"54f41705-cacc-407b-aae2-b9484ac83ab5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079933564","ivr_completed_at":"2026-07-05T18:50:53.423119"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 00:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6028 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 access \u0928\u0939\u0940\u0902 \u0915\u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d7e3e6f-fcd5-4a7c-9177-f227ce571e17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6028
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"54f41705-cacc-407b-aae2-b9484ac83ab5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079933564","ivr_completed_at":"2026-07-05T18:50:53.423119"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 00:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6028 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:36:00 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:36:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:36:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:36:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:36:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d7e3e6f-fcd5-4a7c-9177-f227ce571e17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6029 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6029
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"425f8a5c-6668-4930-8ee4-ab69842a2e40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-06T02:28:51.440645"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6029 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6029
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"425f8a5c-6668-4930-8ee4-ab69842a2e40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-06T02:28:51.440645"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 07:58:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6029 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.75,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: orthopedic doctor\nassistant: \u090f\u0915 moment, doctor \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6029
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"425f8a5c-6668-4930-8ee4-ab69842a2e40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-06T02:28:51.440645"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6029 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":100,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: orthopedic doctor\nassistant: \u090f\u0915 moment, doctor \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c449a43-9d65-46a3-90d3-53e7e1d6eb40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6029
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"425f8a5c-6668-4930-8ee4-ab69842a2e40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-06T02:28:51.440645"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6029 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c449a43-9d65-46a3-90d3-53e7e1d6eb40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829025
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 08:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6030 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79cbbcd5-d809-41a5-add4-ab3593553de8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829025213","ivr_completed_at":"2026-07-06T02:47:19.445804"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6030 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79cbbcd5-d809-41a5-add4-ab3593553de8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829025213","ivr_completed_at":"2026-07-06T02:47:19.445804"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:17:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6030 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Neha Jangid', date: 'आज', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 08:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 08:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Neha Jangid' → 1 found: Dr. Neha Jangid
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 08:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:317
2026-07-06 08:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rudransa Agravala', phone: '9829025213', doctor_id: 7, date: '2026-07-06', time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-06 08:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:30 AM' → '10:30 AM' → '10:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-06 08:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-88D730 — Rudransa Agravala with Dr. Neha Jangid on 2026-07-06 at 10:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.92,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"79cbbcd5-d809-41a5-add4-ab3593553de8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829025213","ivr_completed_at":"2026-07-06T02:47:19.445804"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-88D730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-06 08:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6030 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":214,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/386cc397-a6e6-430b-a7e5-7eedeb5554e6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6030 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"386cc397-a6e6-430b-a7e5-7eedeb5554e6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":214.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919468756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 08:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6031 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6031
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"25787f21-525f-4364-b976-e686ed4bac8e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:26:56.822258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6031 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6031
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"25787f21-525f-4364-b976-e686ed4bac8e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:26:56.822258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:56:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6031 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:57:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rashid Khan', date: 'कल', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 08:57:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 08:57:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rashid Khan' → 1 found: Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 08:57:44 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 08:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Madinavala', phone: '9468756440', doctor_id: 6, date: '2026-07-07', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-06 08:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-06 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1E87EE — Madinavala with Dr. Rashid Khan on 2026-07-07 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.73,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u0936\u093f\u0926 \u0906\u091c \u092c\u0948\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6031
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"25787f21-525f-4364-b976-e686ed4bac8e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:26:56.822258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1E87EE
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-06 08:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6031 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 08:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":94,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u0936\u093f\u0926 \u0906\u091c \u092c\u0948\u0920
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 08:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4729efc4-94eb-468f-8b9d-6430fd060077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 08:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 08:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6031
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 08:58:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6031 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4729efc4-94eb-468f-8b9d-6430fd060077","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919468756
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1E87EE
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-06 09:07:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6032 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc94bece-2eef-44b8-a83c-0ca55f537890","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:37:35.650994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6032 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc94bece-2eef-44b8-a83c-0ca55f537890","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:37:35.650994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:07:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6032 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:08:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rashid Khan', date: '6 July', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 09:08:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 09:08:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rashid Khan' → 1 found: Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 09:08:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 09:08:48 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Madina', phone: '9468756440', doctor_id: 6, date: '2026-07-06', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-06 09:08:48 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-06 09:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-B1C27D — Madina with Dr. Rashid Khan on 2026-07-06 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.77,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091b\u0939 july \u0926\u094b \u0939\u091c\u093c\u093e\u0930 \u091b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bc94bece-2eef-44b8-a83c-0ca55f537890","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919468756440","ivr_completed_at":"2026-07-06T03:37:35.650994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:09:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6032 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:09:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":111,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091b\u0939 july \u0926\u094b \u0939\u091c\u093c\u093e\u0930 \u091b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:09:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dac46636-d526-4e4c-9cca-300b4e70abfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:09:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:09:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:09:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6032 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":111.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dac46636-d526-4e4c-9cca-300b4e70abfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":111.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918104747
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6033 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00daca71-0139-41e6-bd51-f5baa7275357","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104747999","ivr_completed_at":"2026-07-06T03:47:08.812705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6033 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00daca71-0139-41e6-bd51-f5baa7275357","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104747999","ivr_completed_at":"2026-07-06T03:47:08.812705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6033 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00daca71-0139-41e6-bd51-f5baa7275357","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104747999","ivr_completed_at":"2026-07-06T03:47:08.812705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6033 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6db33f00-997e-4810-99aa-538ded92d93f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00daca71-0139-41e6-bd51-f5baa7275357","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104747999","ivr_completed_at":"2026-07-06T03:47:08.812705"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:18:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6033 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6db33f00-997e-4810-99aa-538ded92d93f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8ec6045-0334-4740-84f9-5c9d7d875662","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:28:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6034 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8ec6045-0334-4740-84f9-5c9d7d875662","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6034
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a081c34-8fe5-48b5-8a1f-c8df14b78660","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828335534","ivr_completed_at":"2026-07-06T03:58:29.619166"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6034 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8ec6045-0334-4740-84f9-5c9d7d875662","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6034
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a081c34-8fe5-48b5-8a1f-c8df14b78660","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828335534","ivr_completed_at":"2026-07-06T03:58:29.619166"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:28:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6034 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8ec6045-0334-4740-84f9-5c9d7d875662","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6034
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a081c34-8fe5-48b5-8a1f-c8df14b78660","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828335534","ivr_completed_at":"2026-07-06T03:58:29.619166"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:29:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6034 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e8ec6045-0334-4740-84f9-5c9d7d875662","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e8ec6045-0334-4740-84f9-5c9d7d875662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6034
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a081c34-8fe5-48b5-8a1f-c8df14b78660","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828335534","ivr_completed_at":"2026-07-06T03:58:29.619166"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:29:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6034 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:30:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6035 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919351103756 HTTP:200 response:{"status":"queued","message":"done","execution_id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","run_id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6035
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e82e09-78d2-4d16-9df5-f05952607de5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351103756","ivr_completed_at":"2026-07-06T04:00:15.490820"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6035 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6035
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e82e09-78d2-4d16-9df5-f05952607de5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351103756","ivr_completed_at":"2026-07-06T04:00:15.490820"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6035 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a480f17-8964-44bf-9160-1c022e037fbc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918947989
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6037 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-06', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2258
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a480f17-8964-44bf-9160-1c022e037fbc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6037
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98af0e38-94b7-4779-bbab-82f50ffbc223","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918947989427","ivr_completed_at":"2026-07-06T04:00:31.361649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6037 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a480f17-8964-44bf-9160-1c022e037fbc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6037
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98af0e38-94b7-4779-bbab-82f50ffbc223","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918947989427","ivr_completed_at":"2026-07-06T04:00:31.361649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6037 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.95,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  report \u0915\u093f\u090f \u0925\u0947 ma'am \u0906\u091c \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6035
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e82e09-78d2-4d16-9df5-f05952607de5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351103756","ivr_completed_at":"2026-07-06T04:00:15.490820"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6035 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d12dbef-5efa-424f-a3c4-3cda0f989ffb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  report \u0915\u093f\u090f \u0925\u0947 ma'am \u0906\u091c \u0915\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d12dbef-5efa-424f-a3c4-3cda0f989ffb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6035
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e82e09-78d2-4d16-9df5-f05952607de5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351103756","ivr_completed_at":"2026-07-06T04:00:15.490820"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:31:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:31:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6035 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351103756"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:31:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6036 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351103756"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:31:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6036 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351103756"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:31:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6036 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:31:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rajesh Pandey', date: 'आज', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 09:31:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 09:31:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rajesh Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 09:31:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 09:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'company', phone: '8947989427', doctor_id: 1, date: '2026-07-06', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-06 09:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-06 09:32:09 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-7A5948 — company with  Dr. Rajesh Kumar Pandey on 2026-07-06 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.37,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351103756"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 09:32:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6036 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351103756"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 09:32:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6036 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a480f17-8964-44bf-9160-1c022e037fbc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6037
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"98af0e38-94b7-4779-bbab-82f50ffbc223","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918947989427","ivr_completed_at":"2026-07-06T04:00:31.361649"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-7A5948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:692
2026-07-06 09:32:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6037 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:32:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a480f17-8964-44bf-9160-1c022e037fbc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":139,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:32:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a480f17-8964-44bf-9160-1c022e037fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:32:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:32:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6037
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:32:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6037 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918769462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6038 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"299d4873-f167-4fda-8b0c-3ce27accea45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769462712","ivr_completed_at":"2026-07-06T04:03:07.346523"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:33:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6038 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"299d4873-f167-4fda-8b0c-3ce27accea45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769462712","ivr_completed_at":"2026-07-06T04:03:07.346523"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:33:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6038 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"299d4873-f167-4fda-8b0c-3ce27accea45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769462712","ivr_completed_at":"2026-07-06T04:03:07.346523"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:34:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6038 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":117,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09218580-039a-42f5-be82-79fd832ccfa8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"299d4873-f167-4fda-8b0c-3ce27accea45","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769462712","ivr_completed_at":"2026-07-06T04:03:07.346523"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:35:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:35:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:35:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6038 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":117.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":117.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"09218580-039a-42f5-be82-79fd832ccfa8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":117.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782144
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:48:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6039 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6039
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b13c02c-5d74-4eca-8698-ead56e83c502","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-06T04:19:00.552274"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6039 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6039
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b13c02c-5d74-4eca-8698-ead56e83c502","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-06T04:19:00.552274"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:49:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6039 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:49:18 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Some Mathura'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1514
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-06 09:49:18 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'सोमे' → 'Some'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-06 09:49:18 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'माथुर' → 'Mathura'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-06 09:49:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Saumya Mathur', date: 'कल', preferred_time: '12:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 09:49:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 09:49:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 09:49:55 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '12:30 PM' → '12:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 09:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Munni Devi', phone: '9782144030', doctor_id: 2, date: '2026-07-07', time: '12:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:320
2026-07-06 09:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:30 PM' → '12:30 PM' → '12:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:345
2026-07-06 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-4CF5B5 — Munni Devi with Dr. Saumya Mathur on 2026-07-07 at 12:30 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:387
2026-07-06 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.45,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u094b\u092e\u0947 \u092e\u093e\u0925\u0941\u0930 mada
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6039
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9b13c02c-5d74-4eca-8698-ead56e83c502","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782144030","ivr_completed_at":"2026-07-06T04:19:00.552274"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6039 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":132,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u094b\u092e\u0947 \u092e\u093e\u0925\u0941\u0930 madam
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5c7fa33-7e11-4196-9df7-9341d3b5147c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6039
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6039 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5c7fa33-7e11-4196-9df7-9341d3b5147c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":132.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9c9aaf0-de03-4961-a816-91d4b224cb04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919509937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6040 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9c9aaf0-de03-4961-a816-91d4b224cb04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6040
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38c24c8a-ab7d-417c-aa05-3e8736a7d480","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509937331","ivr_completed_at":"2026-07-06T04:26:44.307662"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:56:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6040 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9c9aaf0-de03-4961-a816-91d4b224cb04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6040
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38c24c8a-ab7d-417c-aa05-3e8736a7d480","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509937331","ivr_completed_at":"2026-07-06T04:26:44.307662"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:56:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6040 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928866
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6041 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6041
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2af3f345-4703-4f41-a471-70a263e4a1e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928866792","ivr_completed_at":"2026-07-06T04:27:06.446778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6041 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6041
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2af3f345-4703-4f41-a471-70a263e4a1e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928866792","ivr_completed_at":"2026-07-06T04:27:06.446778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:57:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6041 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:36 phone:9509937331 reason:Doctor Callback Request
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-06 09:58:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Utkarsh Agrawal', date: 'आज', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:114
2026-07-06 09:58:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:126
2026-07-06 09:58:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:162
2026-07-06 09:58:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:234
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9c9aaf0-de03-4961-a816-91d4b224cb04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6040
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38c24c8a-ab7d-417c-aa05-3e8736a7d480","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509937331","ivr_completed_at":"2026-07-06T04:26:44.307662"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6040 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.97,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rghs opd \u0939\u0948 \u0905\u092a\u0928\u0947 \u092a\u093e\u0938\na
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6041
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2af3f345-4703-4f41-a471-70a263e4a1e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928866792","ivr_completed_at":"2026-07-06T04:27:06.446778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:58:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:58:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6041 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9c9aaf0-de03-4961-a816-91d4b224cb04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":146,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9c9aaf0-de03-4961-a816-91d4b224cb04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6040
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38c24c8a-ab7d-417c-aa05-3e8736a7d480","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919509937331","ivr_completed_at":"2026-07-06T04:26:44.307662"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 09:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6040 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 09:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":128,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  rghs opd \u0939\u0948 \u0905\u092a\u0928\u0947 \u092a\u093e\u0938\na
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 09:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f34b6d79-00f5-43ce-a674-e7a9c8911032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 09:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 09:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6041
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 09:59:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6041 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":128.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":128.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f34b6d79-00f5-43ce-a674-e7a9c8911032","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":128.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:13:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6042 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0951f0ef-dd64-49d1-bdc7-83c8b7f057f0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-06T04:43:42.940978"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6042 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0951f0ef-dd64-49d1-bdc7-83c8b7f057f0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-06T04:43:42.940978"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6042 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:16:00 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:37 phone:9928441122 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":40.59,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam orthopedic \u0915\u0947 doctor \u0938\u0947 \u092a\u0942\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0951f0ef-dd64-49d1-bdc7-83c8b7f057f0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928441122","ivr_completed_at":"2026-07-06T04:43:42.940978"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 10:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6042 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":244,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam orthopedic \u0915\u0947 doctor \u0938\u0947 \u092a\u0942\u091b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d307c02f-fc25-4205-ba5f-3f134fbcec0d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6042 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":244.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d307c02f-fc25-4205-ba5f-3f134fbcec0d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":244.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917728051
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bafb3d99-3fd0-4a0a-b305-5386ba051fa3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bafb3d99-3fd0-4a0a-b305-5386ba051fa3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6043 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bafb3d99-3fd0-4a0a-b305-5386ba051fa3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6043
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:26:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6043 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bafb3d99-3fd0-4a0a-b305-5386ba051fa3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6043
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:27:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6043 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917728051361 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","run_id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 10:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bd3b2d3-c28a-4ac3-867a-af9f73dc9588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917728051361"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6044 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bd3b2d3-c28a-4ac3-867a-af9f73dc9588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917728051361"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6044 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bd3b2d3-c28a-4ac3-867a-af9f73dc9588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917728051361"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6044 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.4,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bd3b2d3-c28a-4ac3-867a-af9f73dc9588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917728051361"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 10:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6044 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":36,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bd3b2d3-c28a-4ac3-867a-af9f73dc9588
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6044
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917728051361"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 10:31:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6044 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bafb3d99-3fd0-4a0a-b305-5386ba051fa3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:45:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6045 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"acf145db-15fe-4786-8d15-a562278376b3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-06T05:15:40.747184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6045 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"acf145db-15fe-4786-8d15-a562278376b3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-06T05:15:40.747184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:45:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6045 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.03,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u0915\u0947 \u092f\u0939\u093e\u0902 endocrinologist \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"acf145db-15fe-4786-8d15-a562278376b3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-06T05:15:40.747184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:46:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6045 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u0915\u0947 \u092f\u0939\u093e\u0902 endocrinologist \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea03fdd2-4f3d-4223-b689-37361d066494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"acf145db-15fe-4786-8d15-a562278376b3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-06T05:15:40.747184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 10:46:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6045 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea03fdd2-4f3d-4223-b689-37361d066494","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":64.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"719ea9a9-f030-4195-8241-f0c9040be55d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6046 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"719ea9a9-f030-4195-8241-f0c9040be55d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6046
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e457c0-e511-4ff7-9c75-48f2ccc49fd0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:21:50.731880"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6046 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"719ea9a9-f030-4195-8241-f0c9040be55d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6046
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e457c0-e511-4ff7-9c75-48f2ccc49fd0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:21:50.731880"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6046 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"719ea9a9-f030-4195-8241-f0c9040be55d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.42,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6046
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e457c0-e511-4ff7-9c75-48f2ccc49fd0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:21:50.731880"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6046 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:52:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6047 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6047
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e754c8-dbb6-4cdf-a3cc-590118d1d3ba","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:22:45.582098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6047 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6047
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e754c8-dbb6-4cdf-a3cc-590118d1d3ba","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:22:45.582098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:52:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6047 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"719ea9a9-f030-4195-8241-f0c9040be55d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/719ea9a9-f030-4195-8241-f0c9040be55d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6046
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c8e457c0-e511-4ff7-9c75-48f2ccc49fd0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:21:50.731880"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6046 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.69,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 doctor \u0915\u0947 \u092c\u093e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6047
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e754c8-dbb6-4cdf-a3cc-590118d1d3ba","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:22:45.582098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:54:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6047 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":142,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 doctor \u0915\u0947 \u092c\u093e\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/217063e3-04da-46aa-84c2-62e0fe0243fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6047
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"58e754c8-dbb6-4cdf-a3cc-590118d1d3ba","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887358679","ivr_completed_at":"2026-07-06T05:22:45.582098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 10:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6047 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"217063e3-04da-46aa-84c2-62e0fe0243fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":142.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919461224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6048 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6048
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5b91e49b-707c-4ef4-9135-d06b0d34071d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-06T05:29:08.580526"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6048 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6048
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5b91e49b-707c-4ef4-9135-d06b0d34071d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-06T05:29:08.580526"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 10:59:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6048 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887358679 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","run_id":"e13142d4-391d-42ba-b07e-d6a0b5df8705"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 11:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e13142d4-391d-42ba-b07e-d6a0b5df8705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887358679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6049 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e13142d4-391d-42ba-b07e-d6a0b5df8705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887358679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6049 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e13142d4-391d-42ba-b07e-d6a0b5df8705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887358679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:00:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6049 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:00:38 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Gayanekoloji'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1514
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-06 11:00:38 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'गायनेकोलॉजी' → 'Gayanekoloji'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1745
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.02,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  radio radiographer books \u0906\u092a \u092c\u0948\u0920\u0947 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6048
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5b91e49b-707c-4ef4-9135-d06b0d34071d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-06T05:29:08.580526"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:00:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6048 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":114,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  radio radiographer books \u0906\u092a \u092c\u0948\u0920\u0947 \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fc6feda-f11d-4dae-a5fd-d8f5bcb6b233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6048
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5b91e49b-707c-4ef4-9135-d06b0d34071d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461224747","ivr_completed_at":"2026-07-06T05:29:08.580526"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 11:00:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6048 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.83,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e13142d4-391d-42ba-b07e-d6a0b5df8705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887358679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6049 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":68,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e13142d4-391d-42ba-b07e-d6a0b5df8705
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887358679"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6049 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919971807
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23177d78-bdc3-4a1c-8d24-65badbdc7c19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 23177d78-bdc3-4a1c-8d24-65badbdc7c19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6050 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"767980bc-026b-4941-9740-6ca2947b2457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917877590
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/767980bc-026b-4941-9740-6ca2947b2457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 767980bc-026b-4941-9740-6ca2947b2457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:03:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6051 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"767980bc-026b-4941-9740-6ca2947b2457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/767980bc-026b-4941-9740-6ca2947b2457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6051
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6051 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23177d78-bdc3-4a1c-8d24-65badbdc7c19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6050
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:03:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6050 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"767980bc-026b-4941-9740-6ca2947b2457","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/767980bc-026b-4941-9740-6ca2947b2457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6051
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:03:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6051 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":49}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/23177d78-bdc3-4a1c-8d24-65badbdc7c19
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6050
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6050 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919971807844 HTTP:200 response:{"status":"queued","message":"done","execution_id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","run_id":"07eaf06b-a34c-464e-b17d-7e8d87f88632"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 11:10:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917877590378 HTTP:200 response:{"status":"queued","message":"done","execution_id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","run_id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ea04d11-f856-490c-8d1b-78979a3ad7a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917877590378"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6052 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07eaf06b-a34c-464e-b17d-7e8d87f88632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919971807844"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6053 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ea04d11-f856-490c-8d1b-78979a3ad7a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917877590378"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6052 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07eaf06b-a34c-464e-b17d-7e8d87f88632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919971807844"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6053 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ea04d11-f856-490c-8d1b-78979a3ad7a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917877590378"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6052 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07eaf06b-a34c-464e-b17d-7e8d87f88632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919971807844"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:11:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6053 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.47,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ea04d11-f856-490c-8d1b-78979a3ad7a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917877590378"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6052 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9ea04d11-f856-490c-8d1b-78979a3ad7a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9ea04d11-f856-490c-8d1b-78979a3ad7a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6052
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917877590378"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6052 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.34,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07eaf06b-a34c-464e-b17d-7e8d87f88632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919971807844"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:12:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6053 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:13:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:13:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07eaf06b-a34c-464e-b17d-7e8d87f88632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:13:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:13:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:13:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919971807844"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:13:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:13:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6053 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07eaf06b-a34c-464e-b17d-7e8d87f88632","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"23177d78-bdc3-4a1c-8d24-65badbdc7c19","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60c455b1-6645-49cf-917c-722c9c3ed37f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 60c455b1-6645-49cf-917c-722c9c3ed37f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:29:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6054 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60c455b1-6645-49cf-917c-722c9c3ed37f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6054
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:29:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6054 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414060356 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","run_id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/60c455b1-6645-49cf-917c-722c9c3ed37f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6054
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6054 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:30:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:30:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6055
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414060356"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:30:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6055 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6055
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414060356"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:31:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6055 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6055
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414060356"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:31:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6055 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.89,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6055
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414060356"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6055 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6055
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414060356"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 11:32:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6055 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cb015662-c5f1-4c80-a07e-7512a9356bbf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6056 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cb015662-c5f1-4c80-a07e-7512a9356bbf","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"9e34ec80-ca34-4065-8727-9cf1329a580f","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919414060356","ivr_completed_at":"2026-07-06T06:06:03.346313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6056 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cb015662-c5f1-4c80-a07e-7512a9356bbf","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6056 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:37:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cb015662-c5f1-4c80-a07e-7512a9356bbf","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.58,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  \u092e\u0948\u0902\u0928\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:37:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:37:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:37:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:37:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6056 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:37:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cb015662-c5f1-4c80-a07e-7512a9356bbf","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":94,"total_cost":12,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  \u092e\u0948\u0902\u0928\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:37:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cb015662-c5f1-4c80-a07e-7512a9356bbf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:37:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:37:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:37:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6056 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"60c455b1-6645-49cf-917c-722c9c3ed37f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949718
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 11:41:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6057 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c433d423-14d8-41e3-89f1-b008eefc39f4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949718958","ivr_completed_at":"2026-07-06T06:11:56.809520"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6057 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c433d423-14d8-41e3-89f1-b008eefc39f4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949718958","ivr_completed_at":"2026-07-06T06:11:56.809520"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:41:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6057 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  want to have\nuser:  orthopedic treatment\nassistant: \u0906\u092a\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c433d423-14d8-41e3-89f1-b008eefc39f4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949718958","ivr_completed_at":"2026-07-06T06:11:56.809520"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:42:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6057 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  want to have\nuser:  orthopedic treatment\nassistant: \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d89c271-5e78-4b78-be84-ed63cbce6ea5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c433d423-14d8-41e3-89f1-b008eefc39f4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949718958","ivr_completed_at":"2026-07-06T06:11:56.809520"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 11:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6057 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 11:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3d89c271-5e78-4b78-be84-ed63cbce6ea5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917727875
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6058 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"21feb50a-e140-4db1-9abf-c7729c022b5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917727875183","ivr_completed_at":"2026-07-06T06:30:28.574970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6058 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"21feb50a-e140-4db1-9abf-c7729c022b5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917727875183","ivr_completed_at":"2026-07-06T06:30:28.574970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6058 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.28,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"21feb50a-e140-4db1-9abf-c7729c022b5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917727875183","ivr_completed_at":"2026-07-06T06:30:28.574970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6058 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"21feb50a-e140-4db1-9abf-c7729c022b5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917727875183","ivr_completed_at":"2026-07-06T06:30:28.574970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 12:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6058 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99ec0bf8-b4c4-45ac-9e4d-7dd1821d3dc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":43.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c843517-a6f8-4643-bbd1-866337183919","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:11:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6059 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c843517-a6f8-4643-bbd1-866337183919","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f7091d5-3e1b-4a7a-ad02-04c618cf37de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:41:50.135789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6059 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c843517-a6f8-4643-bbd1-866337183919","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f7091d5-3e1b-4a7a-ad02-04c618cf37de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:41:50.135789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6059 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:38 phone:9828030350 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1935
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c843517-a6f8-4643-bbd1-866337183919","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 \u092a\u0924\u093e \u0915\u0930\u0928\u093e \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f7091d5-3e1b-4a7a-ad02-04c618cf37de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:41:50.135789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6059 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02c0b2f-69a9-4602-bfc4-f7357cebed9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e02c0b2f-69a9-4602-bfc4-f7357cebed9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e02c0b2f-69a9-4602-bfc4-f7357cebed9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6060 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c843517-a6f8-4643-bbd1-866337183919","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":71,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 \u092a\u0924\u093e \u0915\u0930\u0928\u093e \u0939\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c843517-a6f8-4643-bbd1-866337183919
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f7091d5-3e1b-4a7a-ad02-04c618cf37de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:41:50.135789"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 12:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6059 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02c0b2f-69a9-4602-bfc4-f7357cebed9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e02c0b2f-69a9-4602-bfc4-f7357cebed9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6060 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6061 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02c0b2f-69a9-4602-bfc4-f7357cebed9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e02c0b2f-69a9-4602-bfc4-f7357cebed9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6060 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fc974c7-e12a-408a-8364-015bf1ff8f03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:44:16.420854"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6061 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fc974c7-e12a-408a-8364-015bf1ff8f03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:44:16.420854"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:14:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6061 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.53,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam doctor \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0936\u0917
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fc974c7-e12a-408a-8364-015bf1ff8f03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828030350","ivr_completed_at":"2026-07-06T06:44:16.420854"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:604
2026-07-06 12:15:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6061 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":3.53,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:15:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":57,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam doctor \u0909\u0924\u094d\u0915\u0930\u094d\u0937 \u0936\u0917\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:15:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94037325-2dba-4cdd-ba66-2de1565cacdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:15:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:15:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:15:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6061 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919828030350 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","run_id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2171
2026-07-06 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232f1a1-881c-42fd-b2dd-fb5b7256633d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6062
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919828030350"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6062 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232f1a1-881c-42fd-b2dd-fb5b7256633d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6062
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919828030350"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6062 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232f1a1-881c-42fd-b2dd-fb5b7256633d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6062
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919828030350"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:613
2026-07-06 12:20:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6062 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.68,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232f1a1-881c-42fd-b2dd-fb5b7256633d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6062
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919828030350"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 12:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6062 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:22:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":107,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:512
2026-07-06 12:22:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232f1a1-881c-42fd-b2dd-fb5b7256633d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:513
2026-07-06 12:22:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:514
2026-07-06 12:22:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6062
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:22:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919828030350"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:587
2026-07-06 12:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:627
2026-07-06 12:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6062 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:707
2026-07-06 12:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:764
2026-07-06 12:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94037325-2dba-4cdd-ba66-2de1565cacdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d850dbd6-8d7c-438b-af94-d02bf1721c83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d850dbd6-8d7c-438b-af94-d02bf1721c83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6063 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d850dbd6-8d7c-438b-af94-d02bf1721c83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6063
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6063 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d850dbd6-8d7c-438b-af94-d02bf1721c83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6063
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6063 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:40:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976995887 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3f60309b-84d2-4542-8488-0ab782c57060","run_id":"3f60309b-84d2-4542-8488-0ab782c57060"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2191
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f60309b-84d2-4542-8488-0ab782c57060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6064
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976995887"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6064 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f60309b-84d2-4542-8488-0ab782c57060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6064
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976995887"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6064 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3f60309b-84d2-4542-8488-0ab782c57060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6064
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976995887"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6064 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d850dbd6-8d7c-438b-af94-d02bf1721c83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919549396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 12:52:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6065 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe69ab43-db53-4663-acf9-eadbce203ff0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549396793","ivr_completed_at":"2026-07-06T07:23:21.029797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6065 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe69ab43-db53-4663-acf9-eadbce203ff0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549396793","ivr_completed_at":"2026-07-06T07:23:21.029797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 12:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6065 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe69ab43-db53-4663-acf9-eadbce203ff0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549396793","ivr_completed_at":"2026-07-06T07:23:21.029797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 12:54:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6065 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65b8f118-c744-476c-ac0b-ea26026dcc53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe69ab43-db53-4663-acf9-eadbce203ff0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549396793","ivr_completed_at":"2026-07-06T07:23:21.029797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6065 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 12:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6065 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 12:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"65b8f118-c744-476c-ac0b-ea26026dcc53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:04:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6066 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bac01938-893d-4f4e-8ba8-1f5e30158d27","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:34:37.055191"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6066 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bac01938-893d-4f4e-8ba8-1f5e30158d27","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:34:37.055191"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6066 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bac01938-893d-4f4e-8ba8-1f5e30158d27","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:34:37.055191"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6066 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":26,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c122b981-be09-42e6-a6b8-3b610e707178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bac01938-893d-4f4e-8ba8-1f5e30158d27","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:34:37.055191"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:04:49 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6066 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 13:04:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6066 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3f60309b-84d2-4542-8488-0ab782c57060","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c122b981-be09-42e6-a6b8-3b610e707178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6066 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:06:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6067 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6067
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4677d199-130d-4911-97ba-69a843a7dd84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:36:36.935431"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6067 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6067
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4677d199-130d-4911-97ba-69a843a7dd84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:36:36.935431"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6067 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:07:20 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'general' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 13:07:20 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">general</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 13:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Saumya Mathur', date: 'आज', preferred_time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-06 13:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-06 13:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-06 13:08:23 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '3:00 PM' → '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-06 13:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Book] Date resolved: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:318
2026-07-06 13:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Santosa Kumara', phone: '9414229977', doctor_id: 2, date: '2026-07-06', time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-06 13:08:35 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '3:00 PM' → '3:00 PM' → '15:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-06 13:08:36 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-80822F — Santosa Kumara with Dr. Saumya Mathur on 2026-07-06 at 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-06 13:08:36 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-80822F</span> — Dr. Saumya Mathur on 06 Jul 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0935\u0948\u0936\u093e\u0932\u0940 \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6067
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4677d199-130d-4911-97ba-69a843a7dd84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414229977","ivr_completed_at":"2026-07-06T07:36:36.935431"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-80822F
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-06 13:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6067 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:09:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":197,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0935\u0948\u0936\u093e\u0932\u0940 \u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:09:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3c6c74a-6d3c-4cbf-b433-97fea34b7752
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:09:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:09:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6067
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:09:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6067 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414229977 HTTP:200 response:{"status":"queued","message":"done","execution_id":"567a4c40-7da3-4c14-b3b0-4650fc061102","run_id":"567a4c40-7da3-4c14-b3b0-4650fc061102"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6066 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/567a4c40-7da3-4c14-b3b0-4650fc061102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414229977"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6068 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/567a4c40-7da3-4c14-b3b0-4650fc061102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414229977"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:10:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6068 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/567a4c40-7da3-4c14-b3b0-4650fc061102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414229977"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:10:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6068 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.14,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/567a4c40-7da3-4c14-b3b0-4650fc061102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414229977"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 13:10:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6068 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":18,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/567a4c40-7da3-4c14-b3b0-4650fc061102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6068
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414229977"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6068 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6068 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6066 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3c6c74a-6d3c-4cbf-b433-97fea34b7752","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee150641-c0aa-4e6b-abfe-6fef7f15f387","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918890358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6069 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee150641-c0aa-4e6b-abfe-6fef7f15f387","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ccd4ddc5-8906-4c8f-9c8d-95bde7c1580e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890358479","ivr_completed_at":"2026-07-06T07:58:24.246281"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6069 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee150641-c0aa-4e6b-abfe-6fef7f15f387","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ccd4ddc5-8906-4c8f-9c8d-95bde7c1580e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890358479","ivr_completed_at":"2026-07-06T07:58:24.246281"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:28:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6069 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee150641-c0aa-4e6b-abfe-6fef7f15f387","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.11,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902\u0928\u0947 \u0915\u0941\u091b \u091c\u093e\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ccd4ddc5-8906-4c8f-9c8d-95bde7c1580e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890358479","ivr_completed_at":"2026-07-06T07:58:24.246281"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:29:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6069 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee150641-c0aa-4e6b-abfe-6fef7f15f387","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":67,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902\u0928\u0947 \u0915\u0941\u091b \u091c\u093e\u0928\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee150641-c0aa-4e6b-abfe-6fef7f15f387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ccd4ddc5-8906-4c8f-9c8d-95bde7c1580e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890358479","ivr_completed_at":"2026-07-06T07:58:24.246281"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6069 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 13:29:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6069 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919905247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6070 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c0c87ebf-d755-4e3b-a6ac-d26e3e013a99","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919905247687","ivr_completed_at":"2026-07-06T07:59:48.793749"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6070 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c0c87ebf-d755-4e3b-a6ac-d26e3e013a99","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919905247687","ivr_completed_at":"2026-07-06T07:59:48.793749"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:29:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6070 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Namana Singala'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 13:30:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'नमन' → 'Namana'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1646
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 13:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ji hamne kahaan naman saajal ka \u0915\u093e \u0935\u0939 \u0932\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c0c87ebf-d755-4e3b-a6ac-d26e3e013a99","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919905247687","ivr_completed_at":"2026-07-06T07:59:48.793749"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 13:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6070 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":67,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ji hamne kahaan naman saajal ka \u0915\u093e \u0935\u0939 \u0932\u093f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c123d8cd-492e-433d-90f1-d0fd4955e0fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6070 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c123d8cd-492e-433d-90f1-d0fd4955e0fa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":67.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928163
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:39:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6071 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6071
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3ce08ee-a252-48e1-b647-fa231915696a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928163065","ivr_completed_at":"2026-07-06T08:09:49.163924"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6071 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6071
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3ce08ee-a252-48e1-b647-fa231915696a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928163065","ivr_completed_at":"2026-07-06T08:09:49.163924"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:39:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6071 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.75,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6071
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3ce08ee-a252-48e1-b647-fa231915696a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928163065","ivr_completed_at":"2026-07-06T08:09:49.163924"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6071 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":75,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a37c499-0abf-49db-8673-fe7b2f76b2e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6071
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3ce08ee-a252-48e1-b647-fa231915696a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928163065","ivr_completed_at":"2026-07-06T08:09:49.163924"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6071 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 13:41:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6071 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2a37c499-0abf-49db-8673-fe7b2f76b2e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:52:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6072 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917610045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:53:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6073 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6073
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c47ec61b-a195-4908-b9b4-7e8018bcac82","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917610045448","ivr_completed_at":"2026-07-06T08:23:15.474391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6073 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6073
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c47ec61b-a195-4908-b9b4-7e8018bcac82","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917610045448","ivr_completed_at":"2026-07-06T08:23:15.474391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6073 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6072
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6072 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:53:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6074 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6073
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c47ec61b-a195-4908-b9b4-7e8018bcac82","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917610045448","ivr_completed_at":"2026-07-06T08:23:15.474391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6073 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6074
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8217361a-ecb6-46af-8395-e4f465e0bd8a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209365166","ivr_completed_at":"2026-07-06T08:23:40.691226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6074 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6074
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8217361a-ecb6-46af-8395-e4f465e0bd8a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209365166","ivr_completed_at":"2026-07-06T08:23:40.691226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6074 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbd1d2a8-f610-49dc-8adb-bc8d72f92cb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6072
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 13:53:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6072 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5b56aaa-06c7-459d-8863-0cc1b37a618f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6073
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c47ec61b-a195-4908-b9b4-7e8018bcac82","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917610045448","ivr_completed_at":"2026-07-06T08:23:15.474391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 13:53:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6073 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Saumya Mathur', date: 'कल'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-06 13:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-06 13:54:22 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-06 13:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rahul Sharma', phone: '8209365166', doctor_id: 2, date: '2026-07-07', time: '10:15 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-06 13:55:05 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:15 AM' → '10:15 AM' → '10:15'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-06 13:55:06 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-BB5A17 — Rahul Sharma with Dr. Saumya Mathur on 2026-07-07 at 10:15 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-06 13:55:06 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-BB5A17</span> — Dr. Saumya Mathur on 07 Jul 10:15 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-06 13:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5b56aaa-06c7-459d-8863-0cc1b37a618f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":31.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 13:56:19 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rahul Sharma', phone: '8209365166', doctor_id: 2, date: '2026-07-07', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-06 13:56:19 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-06 13:56:20 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-CF3C64 — Rahul Sharma with Dr. Saumya Mathur on 2026-07-07 at 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-06 13:56:20 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-CF3C64</span> — Dr. Saumya Mathur on 07 Jul 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":17.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u094c\u092e\u094d\u092f\u093e \u092e\u093e\u0925\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6074
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8217361a-ecb6-46af-8395-e4f465e0bd8a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209365166","ivr_completed_at":"2026-07-06T08:23:40.691226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 13:56:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6074 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 13:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":204,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u094c\u092e\u094d\u092f\u093e \u092e\u093e\u0925\u0941
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 13:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a53be2e-5db1-4091-80e8-19b9255adba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 13:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 13:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6074
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 13:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6074 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918209365166 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0c33a993-9f11-4366-8821-4c88a1846694","run_id":"0c33a993-9f11-4366-8821-4c88a1846694"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 14:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917610045448 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","run_id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 14:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b307611b-0c7a-4ebe-82b8-9b479f71dbb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917610045448"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6075 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c33a993-9f11-4366-8821-4c88a1846694","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c33a993-9f11-4366-8821-4c88a1846694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209365166"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:01:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6076 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b307611b-0c7a-4ebe-82b8-9b479f71dbb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917610045448"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:02:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6075 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c33a993-9f11-4366-8821-4c88a1846694","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c33a993-9f11-4366-8821-4c88a1846694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209365166"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:02:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6076 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c33a993-9f11-4366-8821-4c88a1846694","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c33a993-9f11-4366-8821-4c88a1846694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209365166"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6076 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b307611b-0c7a-4ebe-82b8-9b479f71dbb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917610045448"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:02:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6075 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a53be2e-5db1-4091-80e8-19b9255adba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313fce4d-f090-4123-a00f-a6ce6d5def41","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649648
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6077 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313fce4d-f090-4123-a00f-a6ce6d5def41","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b547711d-6953-4336-b4e4-2326da74380e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:40:49.027964"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6077 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313fce4d-f090-4123-a00f-a6ce6d5def41","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b547711d-6953-4336-b4e4-2326da74380e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:40:49.027964"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6077 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313fce4d-f090-4123-a00f-a6ce6d5def41","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b547711d-6953-4336-b4e4-2326da74380e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:40:49.027964"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:11:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6077 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:12:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"313fce4d-f090-4123-a00f-a6ce6d5def41","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":80,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:12:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/313fce4d-f090-4123-a00f-a6ce6d5def41
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:12:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6077
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b547711d-6953-4336-b4e4-2326da74380e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:40:49.027964"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6077 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 14:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6077 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649648
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:12:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6078 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f650e7c-1eff-4cab-8fb1-4f1760e6400c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:43:00.900113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:13:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6078 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f650e7c-1eff-4cab-8fb1-4f1760e6400c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:43:00.900113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:13:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6078 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.82,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f650e7c-1eff-4cab-8fb1-4f1760e6400c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649648411","ivr_completed_at":"2026-07-06T08:43:00.900113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 14:15:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6078 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":175,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ab0f824a-ff59-4b08-95ef-bdb2be7dc15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6078 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ab0f824a-ff59-4b08-95ef-bdb2be7dc15a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976929
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e992b3a8-3c81-4ba6-b584-4ad6ff06122a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e992b3a8-3c81-4ba6-b584-4ad6ff06122a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:42:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6079 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e992b3a8-3c81-4ba6-b584-4ad6ff06122a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:42:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6079 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e992b3a8-3c81-4ba6-b584-4ad6ff06122a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6079 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b307611b-0c7a-4ebe-82b8-9b479f71dbb1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976929116 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8e033e2d-e000-4d3f-af51-cddee898094f","run_id":"8e033e2d-e000-4d3f-af51-cddee898094f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e033e2d-e000-4d3f-af51-cddee898094f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976929116"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6080 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e033e2d-e000-4d3f-af51-cddee898094f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976929116"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6080 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e033e2d-e000-4d3f-af51-cddee898094f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976929116"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 14:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6080 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.91,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e033e2d-e000-4d3f-af51-cddee898094f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976929116"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 14:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6080 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":15,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 14:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8e033e2d-e000-4d3f-af51-cddee898094f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 14:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 14:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 14:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976929116"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 14:50:54 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6080 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-06 14:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 14:50:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6080 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 14:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e992b3a8-3c81-4ba6-b584-4ad6ff06122a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919867777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 15:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6081 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9814de2-63f7-4c71-a13f-9c27935bf696","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919867777092","ivr_completed_at":"2026-07-06T10:00:42.508294"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 15:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6081 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9814de2-63f7-4c71-a13f-9c27935bf696","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919867777092","ivr_completed_at":"2026-07-06T10:00:42.508294"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 15:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6081 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 15:31:35 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 15:31:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Urology', date: 'आज', preferred_time: '05:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-06'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Urology' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-06 15:32:08 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '05:00 PM' → '05:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Urology', date: 'कल', preferred_time: '05:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Urology' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-06 15:32:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '05:00 PM' → '05:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-06 15:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Urology', date: 'कल'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-06 15:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-06 15:32:53 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:53 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-06 15:32:53 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Urology' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-06 15:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Pramoda', phone: '9867777092', doctor_id: 11, date: '2026-07-07', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-06 15:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-06 15:33:23 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-20870B — Pramoda with Dr. Naman Singhal on 2026-07-07 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-06 15:33:23 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-20870B</span> — Dr. Naman Singhal on 07 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9814de2-63f7-4c71-a13f-9c27935bf696","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919867777092","ivr_completed_at":"2026-07-06T10:00:42.508294"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-20870B
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-06 15:33:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6081 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 15:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":204,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/369ef7ca-948d-4723-9289-da7f4a0b91b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 15:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6081 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 15:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"369ef7ca-948d-4723-9289-da7f4a0b91b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":204.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 15:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 15:59:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6082 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414446767 HTTP:200 response:{"status":"queued","message":"done","execution_id":"9a46e356-a413-41c6-8009-4746491bdaa5","run_id":"9a46e356-a413-41c6-8009-4746491bdaa5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a46e356-a413-41c6-8009-4746491bdaa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9a46e356-a413-41c6-8009-4746491bdaa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414446767"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6083 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a46e356-a413-41c6-8009-4746491bdaa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6083
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414446767"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 16:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6083 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6082
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24bb1bda-633a-4266-a4de-102281881b5f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414446767","ivr_completed_at":"2026-07-06T10:30:10.842025"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6082 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6082
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24bb1bda-633a-4266-a4de-102281881b5f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414446767","ivr_completed_at":"2026-07-06T10:30:10.842025"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6082 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a46e356-a413-41c6-8009-4746491bdaa5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6083
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414446767"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 16:00:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6083 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.28,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6082
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24bb1bda-633a-4266-a4de-102281881b5f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414446767","ivr_completed_at":"2026-07-06T10:30:10.842025"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6082 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d462e6ee-6b6d-41dc-a955-be2536a88372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6082
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24bb1bda-633a-4266-a4de-102281881b5f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414446767","ivr_completed_at":"2026-07-06T10:30:10.842025"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6082 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 16:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6082 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:05:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d462e6ee-6b6d-41dc-a955-be2536a88372","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:20:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917689851
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 16:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6084 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6084
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6543cad9-c833-438f-bb03-f526da511536","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T10:51:57.045235"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6084 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6084
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6543cad9-c833-438f-bb03-f526da511536","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T10:51:57.045235"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:21:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6084 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.04,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 \u091a\u094c\u0926\u0939 \u0939\u091c\u093c\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6084
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6543cad9-c833-438f-bb03-f526da511536","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T10:51:57.045235"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:22:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6084 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":72,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 \u091a\u094c\u0926\u0939 \u0939\u091c\u093c\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f85d6ff5-11dc-4487-831b-a0a0e13017e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6084
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6543cad9-c833-438f-bb03-f526da511536","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T10:51:57.045235"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6084 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 16:22:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6084 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:30:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 16:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f85d6ff5-11dc-4487-831b-a0a0e13017e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:22:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6085 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6aaa939b-e614-4800-9844-b1afabeb1ab2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-06T11:52:52.347712"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 17:22:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6085 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6aaa939b-e614-4800-9844-b1afabeb1ab2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-06T11:52:52.347712"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 17:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6085 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.22,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"ou
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6aaa939b-e614-4800-9844-b1afabeb1ab2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-06T11:52:52.347712"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 17:23:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6085 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a85a5335-e90c-49c5-85ce-7c2721c0d9d4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6085
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6aaa939b-e614-4800-9844-b1afabeb1ab2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597872235","ivr_completed_at":"2026-07-06T11:52:52.347712"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6085 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 17:23:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6085 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9a46e356-a413-41c6-8009-4746491bdaa5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a85a5335-e90c-49c5-85ce-7c2721c0d9d4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918560841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/644fd75c-2267-4d2a-abad-b70ddb676d3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 644fd75c-2267-4d2a-abad-b70ddb676d3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:39:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6086 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918560841481 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","run_id":"1f28e52a-39af-4e76-a665-8fc68835b0f8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1f28e52a-39af-4e76-a665-8fc68835b0f8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918560841481"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:40:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6087 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1f28e52a-39af-4e76-a665-8fc68835b0f8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918560841481"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6087 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1f28e52a-39af-4e76-a665-8fc68835b0f8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918560841481"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6087 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.04,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1f28e52a-39af-4e76-a665-8fc68835b0f8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918560841481"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 17:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6087 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/644fd75c-2267-4d2a-abad-b70ddb676d3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6086
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6086 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e95ef7c-fd61-4511-8bd9-b383e1e109ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918560841
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6088 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e95ef7c-fd61-4511-8bd9-b383e1e109ec","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6088
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"c731db91-bbbc-469c-a923-887715487b05","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+918560841481","ivr_completed_at":"2026-07-06T12:11:18.878831"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6088 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e95ef7c-fd61-4511-8bd9-b383e1e109ec","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6088
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:41:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6088 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":3,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1f28e52a-39af-4e76-a665-8fc68835b0f8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918560841481"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-06 17:41:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6087 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e95ef7c-fd61-4511-8bd9-b383e1e109ec","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.55,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u092e\u0941\u091d\u0947 emergency \u092e\u0947\u0902 callback \u092e\u093e\u0932\u0942\u092e \u0939\u0948 \u092e\u0947\u0930\u0940 \u0924\u094b\nassistant:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6088
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:42:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6088 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":46}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/644fd75c-2267-4d2a-abad-b70ddb676d3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6086
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 17:42:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6086 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e95ef7c-fd61-4511-8bd9-b383e1e109ec","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u092e\u0941\u091d\u0947 emergency \u092e\u0947\u0902 callback \u092e\u093e\u0932\u0942\u092e \u0939\u0948 \u092e\u0947\u0930\u0940 \u0924\u094b\nassistant:  
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 17:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e95ef7c-fd61-4511-8bd9-b383e1e109ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 17:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 17:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6088
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 17:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6088 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 17:45:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:45:41 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:45:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:45:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:45:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:45:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:45:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:45:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:45:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:45:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:45:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 17:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 17:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1f28e52a-39af-4e76-a665-8fc68835b0f8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"644fd75c-2267-4d2a-abad-b70ddb676d3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919376662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/391b472e-6ece-48f7-812a-eeb1abf4fd13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 391b472e-6ece-48f7-812a-eeb1abf4fd13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6089 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/391b472e-6ece-48f7-812a-eeb1abf4fd13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:29:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6089 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919376662601 HTTP:200 response:{"status":"queued","message":"done","execution_id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","run_id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Groq classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380aedd6-6ea9-4e45-965d-91bd72d0f8a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6090 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380aedd6-6ea9-4e45-965d-91bd72d0f8a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6090 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380aedd6-6ea9-4e45-965d-91bd72d0f8a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:30:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6090 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/391b472e-6ece-48f7-812a-eeb1abf4fd13
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6089
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 18:32:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6089 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 18:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 18:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"391b472e-6ece-48f7-812a-eeb1abf4fd13","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917689851
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 19:13:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6091 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a599cb3-df85-4c3a-b420-efca730eec31","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T13:43:30.438463"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6091 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a599cb3-df85-4c3a-b420-efca730eec31","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T13:43:30.438463"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6091 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.59,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: madam \u092f\u0939 \u0925\u094b\u0921\u093c\u093e \u0938\u093e proble
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a599cb3-df85-4c3a-b420-efca730eec31","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T13:43:30.438463"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:14:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6091 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: madam \u092f\u0939 \u0925\u094b\u0921\u093c\u093e \u0938\u093e problem 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0a6d1cfd-1407-4351-a2e9-875ffae5167e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a599cb3-df85-4c3a-b420-efca730eec31","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-06T13:43:30.438463"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6091 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 19:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6091 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0a6d1cfd-1407-4351-a2e9-875ffae5167e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 19:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6092 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b96ff5d-b44c-4300-b0a9-8a1f9019957e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014897125","ivr_completed_at":"2026-07-06T13:51:49.040891"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6092 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b96ff5d-b44c-4300-b0a9-8a1f9019957e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014897125","ivr_completed_at":"2026-07-06T13:51:49.040891"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6092 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b96ff5d-b44c-4300-b0a9-8a1f9019957e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014897125","ivr_completed_at":"2026-07-06T13:51:49.040891"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6092 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3634ea19-507f-4ffc-ae45-19c2c96dbb37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3b96ff5d-b44c-4300-b0a9-8a1f9019957e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014897125","ivr_completed_at":"2026-07-06T13:51:49.040891"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:22:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 19:22:27 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 19:22:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6092 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"380aedd6-6ea9-4e45-965d-91bd72d0f8a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917014897125 HTTP:200 response:{"status":"queued","message":"done","execution_id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","run_id":"608fa30e-281d-4e9b-9fc2-cacbca530f45"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/608fa30e-281d-4e9b-9fc2-cacbca530f45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 608fa30e-281d-4e9b-9fc2-cacbca530f45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014897125"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6093 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/608fa30e-281d-4e9b-9fc2-cacbca530f45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014897125"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 19:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6093 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/608fa30e-281d-4e9b-9fc2-cacbca530f45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917014897125"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 19:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6093 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 19:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 19:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:05:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:05:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:06:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:06:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:06:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:06:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:06:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a0510a4-650a-40fc-a7b4-81d56c036eb3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919667130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 20:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6094 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a0510a4-650a-40fc-a7b4-81d56c036eb3","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"bc7a715d-a0b9-4519-9fa6-aa3900cff069","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919667130536","ivr_completed_at":"2026-07-06T15:14:41.025491"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6094 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a0510a4-650a-40fc-a7b4-81d56c036eb3","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 20:44:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6094 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 20:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a0510a4-650a-40fc-a7b4-81d56c036eb3","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.79,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser: \u0915\u094c\u0928\nassistan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6094 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 20:45:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a0510a4-650a-40fc-a7b4-81d56c036eb3","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser: \u0915\u094c\u0928\nassistant:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 20:45:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a0510a4-650a-40fc-a7b4-81d56c036eb3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 20:45:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 20:45:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 20:45:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6094 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 20:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3634ea19-507f-4ffc-ae45-19c2c96dbb37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917726005
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-06 21:35:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6095 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6095
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a818495a-b0f2-49c9-9ae1-656dd3069815","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917726005956","ivr_completed_at":"2026-07-06T16:05:22.181933"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 21:35:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6095 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6095
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a818495a-b0f2-49c9-9ae1-656dd3069815","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917726005956","ivr_completed_at":"2026-07-06T16:05:22.181933"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 21:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6095 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.46,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i just want to talk some of your receptionist\nassistant: \u092e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6095
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a818495a-b0f2-49c9-9ae1-656dd3069815","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917726005956","ivr_completed_at":"2026-07-06T16:05:22.181933"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 21:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6095 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i just want to talk some of your receptionist\nassistant: \u092e\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b871dd1-c500-444b-a43f-83c21197e357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6095
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a818495a-b0f2-49c9-9ae1-656dd3069815","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917726005956","ivr_completed_at":"2026-07-06T16:05:22.181933"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6095 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-06 21:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6095 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-06 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:50:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 21:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:05:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:05:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:05:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:05:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:05:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:05:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:15:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:00:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-06 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-06 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 00:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 01:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:05:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:05:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 02:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 04:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 04:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 05:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 05:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:30:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:00:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:00:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:00:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:00:52 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:00:53 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:53 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:53 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:53 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:53 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:54 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:00:54 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:20:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:20:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:20:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:20:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:20:33 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:20:34 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 07:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b871dd1-c500-444b-a43f-83c21197e357","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:38:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6096 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"789668e4-2422-43f9-9e73-0cb234a236e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949808494","ivr_completed_at":"2026-07-07T03:08:34.152773"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6096 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"789668e4-2422-43f9-9e73-0cb234a236e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949808494","ivr_completed_at":"2026-07-07T03:08:34.152773"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:38:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6096 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:39:12 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'medicine' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 08:39:12 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">medicine</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u091c\u094b \u0939\u0948\u0902\nuser:  md medic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"789668e4-2422-43f9-9e73-0cb234a236e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949808494","ivr_completed_at":"2026-07-07T03:08:34.152773"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6096 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":79,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u091c\u094b \u0939\u0948\u0902\nuser:  md medicin
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a625d3f2-879e-45d9-965f-c8cf91cc24ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"789668e4-2422-43f9-9e73-0cb234a236e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949808494","ivr_completed_at":"2026-07-07T03:08:34.152773"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6096 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 08:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6096 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"608fa30e-281d-4e9b-9fc2-cacbca530f45","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a625d3f2-879e-45d9-965f-c8cf91cc24ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 08:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d519007e-2329-49bf-90f8-456c29a52e9f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919057033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d519007e-2329-49bf-90f8-456c29a52e9f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d519007e-2329-49bf-90f8-456c29a52e9f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6097 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d519007e-2329-49bf-90f8-456c29a52e9f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d519007e-2329-49bf-90f8-456c29a52e9f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6097
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6097 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6093e8-c59c-4486-9b0b-3f79c6881a10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976273
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:57:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6098 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d519007e-2329-49bf-90f8-456c29a52e9f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d519007e-2329-49bf-90f8-456c29a52e9f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6097
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6097 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6093e8-c59c-4486-9b0b-3f79c6881a10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6098
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63e233dd-6b1c-4f0c-bd45-f8088f68b3e4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976273106","ivr_completed_at":"2026-07-07T03:27:33.760396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6098 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6093e8-c59c-4486-9b0b-3f79c6881a10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6098
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63e233dd-6b1c-4f0c-bd45-f8088f68b3e4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976273106","ivr_completed_at":"2026-07-07T03:27:33.760396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:57:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6098 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6093e8-c59c-4486-9b0b-3f79c6881a10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"ou
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6098
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63e233dd-6b1c-4f0c-bd45-f8088f68b3e4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976273106","ivr_completed_at":"2026-07-07T03:27:33.760396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6098 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6093e8-c59c-4486-9b0b-3f79c6881a10","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6093e8-c59c-4486-9b0b-3f79c6881a10
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6098
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63e233dd-6b1c-4f0c-bd45-f8088f68b3e4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976273106","ivr_completed_at":"2026-07-07T03:27:33.760396"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6098 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 08:57:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6098 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 08:58:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6099 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6099
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1ce8bb85-bdfd-485a-8a9f-fd054b285de6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T03:28:44.768248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6099 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6099
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1ce8bb85-bdfd-485a-8a9f-fd054b285de6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T03:28:44.768248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 08:58:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6099 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 08:59:20 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 08:59:20 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 09:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919057033001 HTTP:200 response:{"status":"queued","message":"done","execution_id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","run_id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be2dd2a2-d43e-4ccf-9740-a7ed75bad460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: be2dd2a2-d43e-4ccf-9740-a7ed75bad460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057033001"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6100 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nuser:  ent \u0915\u0947 doctor \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6099
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1ce8bb85-bdfd-485a-8a9f-fd054b285de6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T03:28:44.768248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6099 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be2dd2a2-d43e-4ccf-9740-a7ed75bad460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6100
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057033001"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6100 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":7.62,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":104,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947\nuser:  ent \u0915\u0947 doctor \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6099
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1ce8bb85-bdfd-485a-8a9f-fd054b285de6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T03:28:44.768248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6099 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6099 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/be2dd2a2-d43e-4ccf-9740-a7ed75bad460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6100
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919057033001"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:01:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6100 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":104.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":104.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0aab02bf-1fe3-4fdc-b30a-5c21e2a2c35c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":104.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829012
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:16:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6101 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6101
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5148a9-8eae-449b-9a7e-419a9a297e7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012459","ivr_completed_at":"2026-07-07T03:47:05.881342"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6101 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6101
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5148a9-8eae-449b-9a7e-419a9a297e7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012459","ivr_completed_at":"2026-07-07T03:47:05.881342"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:17:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6101 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:17:19 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match for "<span class="warn">Neurologist</span>" — exhausted alias map + fuzzy search
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1763
2026-07-07 09:17:40 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 09:17:40 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Urology', date: 'आज', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'urology' → 'Urology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">urology</span>" → Urology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Urology' → 1 found: Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 09:18:14 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:00 PM' → '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-07 09:18:27 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Phulavati Degi', phone: '9829012459', doctor_id: 11, date: '2026-07-07', time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-07 09:18:27 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '1:00 PM' → '1:00 PM' → '13:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-07 09:18:28 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-519C56 — Phulavati Degi with Dr. Naman Singhal on 2026-07-07 at 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-07 09:18:28 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-519C56</span> — Dr. Naman Singhal on 07 Jul 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hi \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0947 \u092f\u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6101
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5148a9-8eae-449b-9a7e-419a9a297e7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829012459","ivr_completed_at":"2026-07-07T03:47:05.881342"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-519C56
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-07 09:18:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6101 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":10.26,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:20:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":117,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hi \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0947 \u092f\u0939\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a770e1e9-4fc2-490e-8e6b-50efb424d5ff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6101
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:21:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6101 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":117.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a770e1e9-4fc2-490e-8e6b-50efb424d5ff","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":117.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919571079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:34:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6102 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6398e744-85ec-4b8e-839b-4686cd18d015","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:05:07.122532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6102 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6398e744-85ec-4b8e-839b-4686cd18d015","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:05:07.122532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:35:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6102 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:35:20 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-07', day: 'Tuesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2291
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello  \u0906\u0910\u0902\u0917\u0947 \u0906\u091c\nassistant: Just g
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6398e744-85ec-4b8e-839b-4686cd18d015","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:05:07.122532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6102 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919571079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:35:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6103 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello  \u0906\u0910\u0902\u0917\u0947 \u0906\u091c\nassistant: Just giv
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b77f96d0-671c-4ca1-a4ec-6a4625a3a1a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6398e744-85ec-4b8e-839b-4686cd18d015","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:05:07.122532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:35:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:36:00 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6102 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6102 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2a3a83a-fb92-443d-ae9a-9d6bd320a4bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:06:08.119213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6103 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2a3a83a-fb92-443d-ae9a-9d6bd320a4bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:06:08.119213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:36:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6103 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2a3a83a-fb92-443d-ae9a-9d6bd320a4bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:06:08.119213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6103 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":35,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e2bedd94-48e1-44a8-a936-fd99a18e9a3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2a3a83a-fb92-443d-ae9a-9d6bd320a4bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571079137","ivr_completed_at":"2026-07-07T04:06:08.119213"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 09:36:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6103 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":35.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"be2dd2a2-d43e-4ccf-9740-a7ed75bad460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e2bedd94-48e1-44a8-a936-fd99a18e9a3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":35.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976656
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:48:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6104 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"93dfe9cb-2055-4629-a6ad-f8c203012439","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976656026","ivr_completed_at":"2026-07-07T04:18:23.088001"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6104 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"93dfe9cb-2055-4629-a6ad-f8c203012439","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976656026","ivr_completed_at":"2026-07-07T04:18:23.088001"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:48:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6104 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:48:58 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-07', day: 'Tuesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2291
2026-07-07 09:49:03 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match for "<span class="warn">doctor</span>" — exhausted alias map + fuzzy search
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1763
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.02,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"93dfe9cb-2055-4629-a6ad-f8c203012439","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976656026","ivr_completed_at":"2026-07-07T04:18:23.088001"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:49:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6104 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919571079137 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","run_id":"d0b3a12f-7072-4edc-8022-4914f5de25b4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571079137"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6105 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571079137"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6105 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":5.02,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571079137"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6105 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ac5073b-f894-4878-b1af-1b87e98e64b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"93dfe9cb-2055-4629-a6ad-f8c203012439","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976656026","ivr_completed_at":"2026-07-07T04:18:23.088001"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6104 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6104 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.14,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571079137"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 09:50:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6105 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":10,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0b3a12f-7072-4edc-8022-4914f5de25b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571079137"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 09:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6105 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3ac5073b-f894-4878-b1af-1b87e98e64b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 09:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079950
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 09:57:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6106 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f95a214-aa0b-4106-b6d2-774a9bb0a381","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079950471","ivr_completed_at":"2026-07-07T04:27:47.174190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6106 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f95a214-aa0b-4106-b6d2-774a9bb0a381","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079950471","ivr_completed_at":"2026-07-07T04:27:47.174190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6106 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.64,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 nothing \u0915\u0947 regarding \u0915\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f95a214-aa0b-4106-b6d2-774a9bb0a381","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079950471","ivr_completed_at":"2026-07-07T04:27:47.174190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:58:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6106 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":59,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 nothing \u0915\u0947 regarding \u0915\u0947 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d42a20a-6a37-4876-bd0e-a8180ad34b1f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6106
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f95a214-aa0b-4106-b6d2-774a9bb0a381","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919079950471","ivr_completed_at":"2026-07-07T04:27:47.174190"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 09:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 09:58:41 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6106 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 09:58:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 09:58:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6106 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1d42a20a-6a37-4876-bd0e-a8180ad34b1f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":59.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cf2039b-0e9b-43cb-8135-e45d25a45439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919588209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:15:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6107 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cf2039b-0e9b-43cb-8135-e45d25a45439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d63504c6-3bb8-44f3-bb91-6b7182094fad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588209405","ivr_completed_at":"2026-07-07T04:45:32.536084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6107 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cf2039b-0e9b-43cb-8135-e45d25a45439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d63504c6-3bb8-44f3-bb91-6b7182094fad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588209405","ivr_completed_at":"2026-07-07T04:45:32.536084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6107 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:15:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6108 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cf2039b-0e9b-43cb-8135-e45d25a45439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d63504c6-3bb8-44f3-bb91-6b7182094fad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588209405","ivr_completed_at":"2026-07-07T04:45:32.536084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6107 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6108
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2d668f5f-79aa-49b7-9b91-63c4cdab993a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T04:46:15.111087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6108 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6108
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2d668f5f-79aa-49b7-9b91-63c4cdab993a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T04:46:15.111087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6108 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cf2039b-0e9b-43cb-8135-e45d25a45439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cf2039b-0e9b-43cb-8135-e45d25a45439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d63504c6-3bb8-44f3-bb91-6b7182094fad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588209405","ivr_completed_at":"2026-07-07T04:45:32.536084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6107 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 10:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6107 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0940 \u091c\u094b \u0906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6108
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2d668f5f-79aa-49b7-9b91-63c4cdab993a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T04:46:15.111087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6108 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0940 \u091c\u094b \u0906\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25f079ca-5143-4d8c-8b86-4565a1e4cc74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6108
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2d668f5f-79aa-49b7-9b91-63c4cdab993a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665332233","ivr_completed_at":"2026-07-07T04:46:15.111087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6108 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 10:17:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6108 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25f079ca-5143-4d8c-8b86-4565a1e4cc74","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:30:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5970 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eeefa7d8-3fc8-4c0b-94ba-79a79db741b6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6109 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eeefa7d8-3fc8-4c0b-94ba-79a79db741b6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6109
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0c02269a-0b74-4afe-b23f-44e61ef90659","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-07T05:01:20.821529"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6109 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eeefa7d8-3fc8-4c0b-94ba-79a79db741b6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6109
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0c02269a-0b74-4afe-b23f-44e61ef90659","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-07T05:01:20.821529"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6109 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eeefa7d8-3fc8-4c0b-94ba-79a79db741b6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.78,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092a\u0924\u093e \u0915\u0930\u0928\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6109
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0c02269a-0b74-4afe-b23f-44e61ef90659","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-07T05:01:20.821529"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6109 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eeefa7d8-3fc8-4c0b-94ba-79a79db741b6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092a\u0924\u093e \u0915\u0930\u0928\u093e \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eeefa7d8-3fc8-4c0b-94ba-79a79db741b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6109
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0c02269a-0b74-4afe-b23f-44e61ef90659","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-07T05:01:20.821529"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:32:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:32:04 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6109 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 10:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 10:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6109 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a67bccec-fd2d-4dea-9d82-039e469089d5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a67bccec-fd2d-4dea-9d82-039e469089d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a67bccec-fd2d-4dea-9d82-039e469089d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6110 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a67bccec-fd2d-4dea-9d82-039e469089d5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a67bccec-fd2d-4dea-9d82-039e469089d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6110
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:33:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6110 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a67bccec-fd2d-4dea-9d82-039e469089d5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":66}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a67bccec-fd2d-4dea-9d82-039e469089d5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6110
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6110 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:35:09 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">information_given</span> — lead 67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:260
2026-07-07 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0b3a12f-7072-4edc-8022-4914f5de25b4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a67bccec-fd2d-4dea-9d82-039e469089d5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 5975 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:35:19 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">information_given</span> — lead 68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:260
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81f18685-17d3-4e67-86cf-55d8441cc880","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:35:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6111 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81f18685-17d3-4e67-86cf-55d8441cc880","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"9d5a8d95-05dd-4dc7-b0aa-d08386bede0a","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919413169600","ivr_completed_at":"2026-07-07T05:06:02.707129"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6111 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81f18685-17d3-4e67-86cf-55d8441cc880","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:36:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6111 | status: in-progress | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81f18685-17d3-4e67-86cf-55d8441cc880","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6111 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81f18685-17d3-4e67-86cf-55d8441cc880","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":16,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81f18685-17d3-4e67-86cf-55d8441cc880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:36:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6111 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1bcfb8a-fb07-41ae-87b4-fd52da05141a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1bcfb8a-fb07-41ae-87b4-fd52da05141a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e1bcfb8a-fb07-41ae-87b4-fd52da05141a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6112 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1bcfb8a-fb07-41ae-87b4-fd52da05141a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1bcfb8a-fb07-41ae-87b4-fd52da05141a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5704db3d-2fbf-4bd2-8910-a7a3591e874d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T05:06:29.612628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:36:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6112 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1bcfb8a-fb07-41ae-87b4-fd52da05141a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1bcfb8a-fb07-41ae-87b4-fd52da05141a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5704db3d-2fbf-4bd2-8910-a7a3591e874d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T05:06:29.612628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:37:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6112 | status: call-disconnected | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da1b0ff6-f9d0-40e5-a901-8a8b450b06da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da1b0ff6-f9d0-40e5-a901-8a8b450b06da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: da1b0ff6-f9d0-40e5-a901-8a8b450b06da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:37:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6113 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1bcfb8a-fb07-41ae-87b4-fd52da05141a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1bcfb8a-fb07-41ae-87b4-fd52da05141a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5704db3d-2fbf-4bd2-8910-a7a3591e874d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T05:06:29.612628"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:37:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6112 | status: completed | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da1b0ff6-f9d0-40e5-a901-8a8b450b06da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da1b0ff6-f9d0-40e5-a901-8a8b450b06da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6113 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:37:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6114 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6114
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"95c3d9c4-cd5a-4e47-b00b-9b082fe3b2a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-07T05:08:05.098774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6114 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6114
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"95c3d9c4-cd5a-4e47-b00b-9b082fe3b2a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-07T05:08:05.098774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6114 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da1b0ff6-f9d0-40e5-a901-8a8b450b06da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":79}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da1b0ff6-f9d0-40e5-a901-8a8b450b06da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:38:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6113 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0928\u092e\u0938\u094d\u0915\u093e\u0930 \u091c\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6114
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"95c3d9c4-cd5a-4e47-b00b-9b082fe3b2a7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-07T05:08:05.098774"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 10:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6114 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:39:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":82,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0928\u092e\u0938\u094d\u0915\u093e\u0930 \u091c\u0940 m
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:39:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038c8cc-352e-4019-922d-26c0dd6d91e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:39:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:39:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6114
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:39:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6114 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919413169600 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6e910e25-81bd-4ff0-bc09-943da8d96b32","run_id":"6e910e25-81bd-4ff0-bc09-943da8d96b32"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 10:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919649587516 HTTP:200 response:{"status":"queued","message":"done","execution_id":"946cdb33-7806-42cb-827a-2861e74d20b9","run_id":"946cdb33-7806-42cb-827a-2861e74d20b9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6e910e25-81bd-4ff0-bc09-943da8d96b32","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6e910e25-81bd-4ff0-bc09-943da8d96b32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413169600"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6116 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/946cdb33-7806-42cb-827a-2861e74d20b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649587516"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6115 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/946cdb33-7806-42cb-827a-2861e74d20b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649587516"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6115 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6e910e25-81bd-4ff0-bc09-943da8d96b32","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6e910e25-81bd-4ff0-bc09-943da8d96b32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413169600"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6116 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/946cdb33-7806-42cb-827a-2861e74d20b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649587516"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6115 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/946cdb33-7806-42cb-827a-2861e74d20b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649587516"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 10:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6115 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6e910e25-81bd-4ff0-bc09-943da8d96b32","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6e910e25-81bd-4ff0-bc09-943da8d96b32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413169600"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:40:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6116 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":27,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/946cdb33-7806-42cb-827a-2861e74d20b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6115
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649587516"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6115 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 10:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6115 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038c8cc-352e-4019-922d-26c0dd6d91e0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 10:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919672764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 10:58:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6117 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b93062ee-b851-4366-9466-4186657fdd67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672764627","ivr_completed_at":"2026-07-07T05:28:55.259434"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:58:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6117 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b93062ee-b851-4366-9466-4186657fdd67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672764627","ivr_completed_at":"2026-07-07T05:28:55.259434"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6117 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 10:59:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Mahesa'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 10:59:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'महेश' → 'Mahesa'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1646
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'महेश', date: 'आज', preferred_time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Mahesa'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'महेश' → 'Mahesa'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1646
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'महेश' → 1 found: Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 10:59:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:30 AM' → '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-07 10:59:57 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Kusagra', phone: '9672764627', doctor_id: 9, date: '2026-07-07', time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-07 10:59:57 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:30 AM' → '11:30 AM' → '11:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-07 10:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-947BCC — Kusagra with Dr. Mahesh Kulhari on 2026-07-07 at 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-07 10:59:58 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-947BCC</span> — Dr. Mahesh Kulhari on 07 Jul 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.77,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947  doctor \u092e\u0939\u0947\u0936 call \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b93062ee-b851-4366-9466-4186657fdd67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672764627","ivr_completed_at":"2026-07-07T05:28:55.259434"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-947BCC
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-07 11:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6117 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":7.77,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":101,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947  doctor \u092e\u0939\u0947\u0936 call \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e948ddad-f7a9-40a6-829d-478c12ec57a7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6117 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e948ddad-f7a9-40a6-829d-478c12ec57a7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":101.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597244
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:05:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6118 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82096e05-dc32-45e9-844d-5d303b26ec72","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597244580","ivr_completed_at":"2026-07-07T05:36:13.643202"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6118 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82096e05-dc32-45e9-844d-5d303b26ec72","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597244580","ivr_completed_at":"2026-07-07T05:36:13.643202"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6118 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6119 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092d\u093e\u0908 doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82096e05-dc32-45e9-844d-5d303b26ec72","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917597244580","ivr_completed_at":"2026-07-07T05:36:13.643202"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 11:06:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6118 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"066898dd-3cb7-4558-8df2-ecb72a33892a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414437077","ivr_completed_at":"2026-07-07T05:36:47.397367"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:06:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6119 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"066898dd-3cb7-4558-8df2-ecb72a33892a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414437077","ivr_completed_at":"2026-07-07T05:36:47.397367"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:06:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6119 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092d\u093e\u0908 doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ba119fc-4bf1-4f69-b7f1-40a8dc1fc439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:06:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6118 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:07:04 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-07', day: 'Tuesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2291
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u093e\u0932\u0942 \u0939\u0948 \u0915\u094d\u092f\u093e \u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"066898dd-3cb7-4558-8df2-ecb72a33892a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414437077","ivr_completed_at":"2026-07-07T05:36:47.397367"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6119 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u093e\u0932\u0942 \u0939\u0948 \u0915\u094d\u092f\u093e \u0905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99498d32-b1ce-4e27-8945-4950911d0b54
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"066898dd-3cb7-4558-8df2-ecb72a33892a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414437077","ivr_completed_at":"2026-07-07T05:36:47.397367"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6119 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 11:08:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6119 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99498d32-b1ce-4e27-8945-4950911d0b54","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c303b89c-a5e8-4ac6-a8be-55c7c08ec007","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919636377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6120 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c303b89c-a5e8-4ac6-a8be-55c7c08ec007","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6120
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce950817-c90f-43a8-acd1-3c9530a2da89","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:00:30.100818"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6120 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c303b89c-a5e8-4ac6-a8be-55c7c08ec007","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6120
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce950817-c90f-43a8-acd1-3c9530a2da89","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:00:30.100818"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6120 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Saumya Mathur', date: 'कल', preferred_time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 11:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-08'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 11:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 11:31:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:30 AM' → '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-07 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rahul Sharma', phone: '9636377587', doctor_id: 2, date: '2026-07-08', time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-07 11:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:30 AM' → '11:30 AM' → '11:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-07 11:31:26 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1E6A9C — Rahul Sharma with Dr. Saumya Mathur on 2026-07-08 at 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-07 11:31:26 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-1E6A9C</span> — Dr. Saumya Mathur on 08 Jul 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c303b89c-a5e8-4ac6-a8be-55c7c08ec007","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.32,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  schedule an appointment\nassistant:  \u0906\u092a \u0915\u093f\u0938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6120
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce950817-c90f-43a8-acd1-3c9530a2da89","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:00:30.100818"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1E6A9C
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-07 11:31:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6120 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c303b89c-a5e8-4ac6-a8be-55c7c08ec007","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":97,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  schedule an appointment\nassistant:  \u0906\u092a \u0915\u093f\u0938 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c303b89c-a5e8-4ac6-a8be-55c7c08ec007
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6120
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6120 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919636377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1E6A9C
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-07 11:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6121 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c7a7e6e-a5cc-4318-91e5-7e7ca6311f16","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:03:15.874023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6121 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c7a7e6e-a5cc-4318-91e5-7e7ca6311f16","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:03:15.874023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:33:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6121 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.66,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u091c\u094b \u0939\u092e\u093e\u0930\u093e \u0915\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c7a7e6e-a5cc-4318-91e5-7e7ca6311f16","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636377587","ivr_completed_at":"2026-07-07T06:03:15.874023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 11:33:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6121 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":63,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u091c\u094b \u0939\u092e\u093e\u0930\u093e \u0915\u0932 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96e17979-5d59-4f36-9e66-845f96f26e75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6121 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"96e17979-5d59-4f36-9e66-845f96f26e75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":63.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6122 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd10218a-f254-4cd6-b299-3ee7f154427f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:06:54.413852"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6122 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd10218a-f254-4cd6-b299-3ee7f154427f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:06:54.413852"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6122 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd10218a-f254-4cd6-b299-3ee7f154427f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:06:54.413852"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6122 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":13,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2f5f692-2caf-4dcd-82ad-d76fc9ba6710
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd10218a-f254-4cd6-b299-3ee7f154427f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:06:54.413852"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 11:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6122 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:45:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:45:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:45:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:45:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:45:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:32 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:32 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:32 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:32 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:33 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:45:33 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b2f5f692-2caf-4dcd-82ad-d76fc9ba6710","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919509528
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/347e5d60-0186-41a2-97b7-34d95f1827fc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 347e5d60-0186-41a2-97b7-34d95f1827fc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6123 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/347e5d60-0186-41a2-97b7-34d95f1827fc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6123
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:52:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6123 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/347e5d60-0186-41a2-97b7-34d95f1827fc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6123
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 11:53:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6123 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"946cdb33-7806-42cb-827a-2861e74d20b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":27.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 11:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 11:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919509528265 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","run_id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919509528265"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6124 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6124
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919509528265"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6124 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6124
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919509528265"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6124 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.25,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6124
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919509528265"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6124 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":17,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b87ca3d-926d-4f70-8d56-6a7667ed42b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6124
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919509528265"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:01:14 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6124 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 12:01:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:01:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6124 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"306b1f49-eb74-42df-a746-a217e84040f4","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:09:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6125 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"306b1f49-eb74-42df-a746-a217e84040f4","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6125 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"306b1f49-eb74-42df-a746-a217e84040f4","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:09:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6125 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"347e5d60-0186-41a2-97b7-34d95f1827fc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"306b1f49-eb74-42df-a746-a217e84040f4","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.56,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u092d\u0940 \u0924\u094b \u0916\u093e\u0928\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6125 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"63cced8d-736b-4cce-a8c8-c27a80417a69","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:10:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6126 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"63cced8d-736b-4cce-a8c8-c27a80417a69","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6126 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"63cced8d-736b-4cce-a8c8-c27a80417a69","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6126 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"306b1f49-eb74-42df-a746-a217e84040f4","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u092d\u0940 \u0924\u094b \u0916\u093e\u0928\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/306b1f49-eb74-42df-a746-a217e84040f4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6125 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6125 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:10:53 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'endocrinologist' → 'Endocrinology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 12:10:53 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">endocrinologist</span>" → Endocrinology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"63cced8d-736b-4cce-a8c8-c27a80417a69","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.42,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  endocrenologist \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:11:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6126 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6127 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"63cced8d-736b-4cce-a8c8-c27a80417a69","agent_id":"ce5491a3-1acb-4de9-af98-bc583afeb473","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  endocrenologist \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/63cced8d-736b-4cce-a8c8-c27a80417a69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:11:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"timezone":"Asia\/Kolkata"},"recipient_phone_number":"+918952049345"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:11:28 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6126 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 12:11:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 12:11:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6126 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6127
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22952f68-ea31-4690-87e8-ae572b6188f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:41:42.070599"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:11:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6127 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6127
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22952f68-ea31-4690-87e8-ae572b6188f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:41:42.070599"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:12:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6127 | status: call-disconnected | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6127
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22952f68-ea31-4690-87e8-ae572b6188f3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413169600","ivr_completed_at":"2026-07-07T06:41:42.070599"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6127 | status: completed | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"36a23b1a-bbfb-4a2e-b8ce-648b3f02dbd1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917062222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6128 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6128
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"233ba07e-55bc-4803-9561-1e5d83927aae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062222715","ivr_completed_at":"2026-07-07T07:18:51.673399"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6128 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6128
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"233ba07e-55bc-4803-9561-1e5d83927aae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062222715","ivr_completed_at":"2026-07-07T07:18:51.673399"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:48:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6128 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.52,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I wanted to make my my  it's for college and\nassistant: It seems lik
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6128
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"233ba07e-55bc-4803-9561-1e5d83927aae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062222715","ivr_completed_at":"2026-07-07T07:18:51.673399"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:49:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6128 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":54,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I wanted to make my my  it's for college and\nassistant: It seems like 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/799bae10-a7cd-404c-a4a5-2757f7e97de6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6128
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"233ba07e-55bc-4803-9561-1e5d83927aae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062222715","ivr_completed_at":"2026-07-07T07:18:51.673399"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6128 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 12:49:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6128 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"799bae10-a7cd-404c-a4a5-2757f7e97de6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":54.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 12:54:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6129 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6129
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"138c1843-658a-483a-ae34-049403480c00","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694295268","ivr_completed_at":"2026-07-07T07:24:29.461743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6129 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6129
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"138c1843-658a-483a-ae34-049403480c00","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694295268","ivr_completed_at":"2026-07-07T07:24:29.461743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6129 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6129
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"138c1843-658a-483a-ae34-049403480c00","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694295268","ivr_completed_at":"2026-07-07T07:24:29.461743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6129 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6129
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"138c1843-658a-483a-ae34-049403480c00","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694295268","ivr_completed_at":"2026-07-07T07:24:29.461743"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 12:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6129 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6b87ca3d-926d-4f70-8d56-6a7667ed42b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":17.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 12:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919694295268 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3145a090-63d9-4b70-abcf-6463c0505310","run_id":"3145a090-63d9-4b70-abcf-6463c0505310"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694295268"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6130 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694295268"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6130 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694295268"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6130 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.14,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694295268"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 13:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6130 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":10,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3145a090-63d9-4b70-abcf-6463c0505310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919694295268"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 13:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6130 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6126a6ee-31bd-4b66-a42b-dbcfb20b9fe3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:36:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6131 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6131
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bb7ce18-2a55-48f3-87d3-b0e302a42632","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:07:14.720667"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6131 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6131
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bb7ce18-2a55-48f3-87d3-b0e302a42632","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:07:14.720667"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:37:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6131 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.7,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6131
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bb7ce18-2a55-48f3-87d3-b0e302a42632","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:07:14.720667"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:37:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6131 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":49,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fc45ac14-efbc-44f8-9c3a-20261a1e3f32
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6131
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8bb7ce18-2a55-48f3-87d3-b0e302a42632","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:07:14.720667"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6131 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6131 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fc45ac14-efbc-44f8-9c3a-20261a1e3f32","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eae30319-13d6-453f-a0b6-c1aaaa6e6a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680623
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6132 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eae30319-13d6-453f-a0b6-c1aaaa6e6a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"564b9a0e-d8d1-4a3a-8d4e-92ea3ed0f448","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:06.368051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6132 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eae30319-13d6-453f-a0b6-c1aaaa6e6a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"564b9a0e-d8d1-4a3a-8d4e-92ea3ed0f448","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:06.368051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6132 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eae30319-13d6-453f-a0b6-c1aaaa6e6a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.81,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"564b9a0e-d8d1-4a3a-8d4e-92ea3ed0f448","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:06.368051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6132 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680623
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6133 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"eae30319-13d6-453f-a0b6-c1aaaa6e6a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":42,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/eae30319-13d6-453f-a0b6-c1aaaa6e6a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"564b9a0e-d8d1-4a3a-8d4e-92ea3ed0f448","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:06.368051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6132 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 13:51:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 13:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6132 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6133
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4ab652e-43e1-4f9b-89e7-98a897f575a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:58.311437"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6133 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6133
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4ab652e-43e1-4f9b-89e7-98a897f575a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:58.311437"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6133 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:53:36 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1604
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 13:53:36 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1760
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6133
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4ab652e-43e1-4f9b-89e7-98a897f575a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:58.311437"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:54:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6133 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":175,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b85dc4f2-688c-4086-a384-07c9a5e821bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6133
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4ab652e-43e1-4f9b-89e7-98a897f575a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680623636","ivr_completed_at":"2026-07-07T08:21:58.311437"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:54:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:54:49 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6133 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 13:54:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 13:54:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6133 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b85dc4f2-688c-4086-a384-07c9a5e821bb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":175.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 13:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918302271
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 13:58:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6134 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6134
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e42ac242-6044-409a-975b-a9b781623309","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918302271218","ivr_completed_at":"2026-07-07T08:28:40.018133"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6134 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6134
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e42ac242-6044-409a-975b-a9b781623309","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918302271218","ivr_completed_at":"2026-07-07T08:28:40.018133"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 13:58:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6134 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.42,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6134
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e42ac242-6044-409a-975b-a9b781623309","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918302271218","ivr_completed_at":"2026-07-07T08:28:40.018133"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6134 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":165,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a9b5b4f-7a03-4782-9866-34707aa13199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6134
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e42ac242-6044-409a-975b-a9b781623309","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918302271218","ivr_completed_at":"2026-07-07T08:28:40.018133"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6134 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 14:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6134 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":165.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":165.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a9b5b4f-7a03-4782-9866-34707aa13199","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":165.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209967
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 14:15:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6135 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6135
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be5803f2-9e7d-485e-9d34-ca4bce90fa7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:46:02.112184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6135 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6135
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be5803f2-9e7d-485e-9d34-ca4bce90fa7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:46:02.112184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6135 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717